New to the forums, hope this is the right place for this.
For the last few days, I haven't been able to start Windows past the green loading bar. The first couple of days when I tried to turn on the computer it would take me to an 'Error Start Up' screen where I would try to restart using safe mode or something.
Now though, it does the blue HP screen, then goes black with a grey loading bar that says "Loading Files" and then from there it goes to the green loading bar.
This has happened to me once before, although, it was fixed in just a couple of days. I removed the main power cord and left it out for a day and when I tried again, it worked. I've tried doing that now, but no such luck.
I'm sorry I can't be any more specific. I'm not at all savvy about any of this stuff. I just want to use my computer again.
Any help? Please?
I have an HP desktop. I've had it for a couple of years now. It's quite possible that it could have some type of virus.