Vista - Unable to Backup Files with Error 800700B7

Exactly the same problem here--

"Scottg" wrote:

> I am unable to backup anything in Windows Vista Ultimate. I am using the
> Backup Files function in Vista to backup files to a local network location.
> I can browse and find the location (e.g., "\\server\folder\") but when I
> click <Next>, I get the error message…
>
> The network share could not be accessed for the following reason:
> Cannot create a file when that file already exists. (0x800700B7)
> Please ensure that the network location is valid.
>
> There was no file there already and this error has occurred from the very
> first try. However, folders are being created in the selected folder with
> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is appreciated.
>

Yep, see our FAQ at
http://blogs.technet.com/filecab/pag...vista-faq.aspx
and contact your NAS OEM for an updated version of SAMBA. If you would share
with me the NAS device model and SAMBA version, I can pass this along to our
developers.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"bob in az" <bobinaz@discussions.microsoft.com> wrote in message
news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
> Exactly the same problem here--
>
> "Scottg" wrote:
>
>> I am unable to backup anything in Windows Vista Ultimate. I am using the
>> Backup Files function in Vista to backup files to a local network
>> location.
>> I can browse and find the location (e.g., "\\server\folder\") but when I
>> click <Next>, I get the error message.
>>
>> The network share could not be accessed for the following reason:
>> Cannot create a file when that file already exists. (0x800700B7)
>> Please ensure that the network location is valid.
>>
>> There was no file there already and this error has occurred from the very
>> first try. However, folders are being created in the selected folder
>> with
>> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
>> appreciated.
>>

I'm getting the same error message backing up to DVD's
Help??

"Jill Zoeller [MSFT]" wrote:

> Yep, see our FAQ at
> http://blogs.technet.com/filecab/pag...vista-faq.aspx
> and contact your NAS OEM for an updated version of SAMBA. If you would share
> with me the NAS device model and SAMBA version, I can pass this along to our
> developers.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "bob in az" <bobinaz@discussions.microsoft.com> wrote in message
> news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
> > Exactly the same problem here--
> >
> > "Scottg" wrote:
> >
> >> I am unable to backup anything in Windows Vista Ultimate. I am using the
> >> Backup Files function in Vista to backup files to a local network
> >> location.
> >> I can browse and find the location (e.g., "\\server\folder\") but when I
> >> click <Next>, I get the error message.
> >>
> >> The network share could not be accessed for the following reason:
> >> Cannot create a file when that file already exists. (0x800700B7)
> >> Please ensure that the network location is valid.
> >>
> >> There was no file there already and this error has occurred from the very
> >> first try. However, folders are being created in the selected folder
> >> with
> >> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
> >> appreciated.
> >>
>
>
>

I'm experiencing the same thing (failure of Vista backup using a Network storage device). In my case, the storage device is a Cisco/Linksys NSLU2 with firmware version V2.3R63 (the latest version- Cisco hasn't updated this for over a year). I *believe* this is using Samba 2.x, but I could be wrong on that. I'm running Vista Ultimate edition, 64 bit, on an AMD processor configuration.

I have tried making the change to Vista's local security policies to use the (older) "Send LM & NTLM - Use NTLMv2 session security if negotiated" setting, but this doesn't seem to make any difference with backup. Whatever is going on, I seem to have full access to the NAS file system with Vista for all other functions- just backup is failing so far as I can tell.

And as noted, even backup itself seems to be able to access and create directories on the NAS device.

Bob, did you ever get this working?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"bob in az" <bobinaz@discussions.microsoft.com> wrote in message
news:5A551162-8CAF-4F0D-BEE5-958A802E42E5@microsoft.com...
> I'm getting the same error message backing up to DVD's
> Help??
>
> "Jill Zoeller [MSFT]" wrote:
>
>> Yep, see our FAQ at
>> http://blogs.technet.com/filecab/pag...vista-faq.aspx
>> and contact your NAS OEM for an updated version of SAMBA. If you would
>> share
>> with me the NAS device model and SAMBA version, I can pass this along to
>> our
>> developers.
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>> "bob in az" <bobinaz@discussions.microsoft.com> wrote in message
>> news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
>> > Exactly the same problem here--
>> >
>> > "Scottg" wrote:
>> >
>> >> I am unable to backup anything in Windows Vista Ultimate. I am using
>> >> the
>> >> Backup Files function in Vista to backup files to a local network
>> >> location.
>> >> I can browse and find the location (e.g., "\\server\folder\") but when
>> >> I
>> >> click <Next>, I get the error message.
>> >>
>> >> The network share could not be accessed for the following reason:
>> >> Cannot create a file when that file already exists. (0x800700B7)
>> >> Please ensure that the network location is valid.
>> >>
>> >> There was no file there already and this error has occurred from the
>> >> very
>> >> first try. However, folders are being created in the selected folder
>> >> with
>> >> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
>> >> appreciated.
>> >>
>>
>>
>>

No Jill--I never did--
I'm simply trying to back up to DVD's but keep getting same error message-
Thanks for following up

"Jill Zoeller [MSFT]" wrote:

> Bob, did you ever get this working?
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "bob in az" <bobinaz@discussions.microsoft.com> wrote in message
> news:5A551162-8CAF-4F0D-BEE5-958A802E42E5@microsoft.com...
> > I'm getting the same error message backing up to DVD's
> > Help??
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> >> Yep, see our FAQ at
> >> http://blogs.technet.com/filecab/pag...vista-faq.aspx
> >> and contact your NAS OEM for an updated version of SAMBA. If you would
> >> share
> >> with me the NAS device model and SAMBA version, I can pass this along to
> >> our
> >> developers.
> >>
> >> --
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Want to learn more about Windows file and storage technologies? Visit our
> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >>
> >>
> >> "bob in az" <bobinaz@discussions.microsoft.com> wrote in message
> >> news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
> >> > Exactly the same problem here--
> >> >
> >> > "Scottg" wrote:
> >> >
> >> >> I am unable to backup anything in Windows Vista Ultimate. I am using
> >> >> the
> >> >> Backup Files function in Vista to backup files to a local network
> >> >> location.
> >> >> I can browse and find the location (e.g., "\\server\folder\") but when
> >> >> I
> >> >> click <Next>, I get the error message.
> >> >>
> >> >> The network share could not be accessed for the following reason:
> >> >> Cannot create a file when that file already exists. (0x800700B7)
> >> >> Please ensure that the network location is valid.
> >> >>
> >> >> There was no file there already and this error has occurred from the
> >> >> very
> >> >> first try. However, folders are being created in the selected folder
> >> >> with
> >> >> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
> >> >> appreciated.
> >> >>
> >>
> >>
> >>
>
>
>

Bob, please zip and email me the contents of Windows\Logs\WindowsBackup and
\Windows\Logs\CompletePC. Use my address minus "online."


--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.



"bob in az" <bobinaz@discussions.microsoft.com> wrote in message
news1B83A8D-E23B-45D3-8D81-9E08C17EDE90@microsoft.com...
> No Jill--I never did--
> I'm simply trying to back up to DVD's but keep getting same error message-
> Thanks for following up
>
> "Jill Zoeller [MSFT]" wrote:
>
>> Bob, did you ever get this working?
>>
>> --
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Want to learn more about Windows file and storage technologies? Visit our
>> team blog at http://blogs.technet.com/filecab/default.aspx.
>>
>>
>> "bob in az" <bobinaz@discussions.microsoft.com> wrote in message
>> news:5A551162-8CAF-4F0D-BEE5-958A802E42E5@microsoft.com...
>> > I'm getting the same error message backing up to DVD's
>> > Help??
>> >
>> > "Jill Zoeller [MSFT]" wrote:
>> >
>> >> Yep, see our FAQ at
>> >> http://blogs.technet.com/filecab/pag...vista-faq.aspx
>> >> and contact your NAS OEM for an updated version of SAMBA. If you would
>> >> share
>> >> with me the NAS device model and SAMBA version, I can pass this along
>> >> to
>> >> our
>> >> developers.
>> >>
>> >> --
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> Want to learn more about Windows file and storage technologies? Visit
>> >> our
>> >> team blog at http://blogs.technet.com/filecab/default.aspx.
>> >>
>> >>
>> >> "bob in az" <bobinaz@discussions.microsoft.com> wrote in message
>> >> news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
>> >> > Exactly the same problem here--
>> >> >
>> >> > "Scottg" wrote:
>> >> >
>> >> >> I am unable to backup anything in Windows Vista Ultimate. I am
>> >> >> using
>> >> >> the
>> >> >> Backup Files function in Vista to backup files to a local network
>> >> >> location.
>> >> >> I can browse and find the location (e.g., "\\server\folder\") but
>> >> >> when
>> >> >> I
>> >> >> click <Next>, I get the error message.
>> >> >>
>> >> >> The network share could not be accessed for the following
>> >> >> reason:
>> >> >> Cannot create a file when that file already exists.
>> >> >> (0x800700B7)
>> >> >> Please ensure that the network location is valid.
>> >> >>
>> >> >> There was no file there already and this error has occurred from
>> >> >> the
>> >> >> very
>> >> >> first try. However, folders are being created in the selected
>> >> >> folder
>> >> >> with
>> >> >> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
>> >> >> appreciated.
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Jill-
When I get a chance soon I'll send the files you requested--
Thanks so much

"Jill Zoeller [MSFT]" wrote:

> Bob, did you ever get this working?
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Want to learn more about Windows file and storage technologies? Visit our
> team blog at http://blogs.technet.com/filecab/default.aspx.
>
>
> "bob in az" <bobinaz@discussions.microsoft.com> wrote in message
> news:5A551162-8CAF-4F0D-BEE5-958A802E42E5@microsoft.com...
> > I'm getting the same error message backing up to DVD's
> > Help??
> >
> > "Jill Zoeller [MSFT]" wrote:
> >
> >> Yep, see our FAQ at
> >> http://blogs.technet.com/filecab/pag...vista-faq.aspx
> >> and contact your NAS OEM for an updated version of SAMBA. If you would
> >> share
> >> with me the NAS device model and SAMBA version, I can pass this along to
> >> our
> >> developers.
> >>
> >> --
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Want to learn more about Windows file and storage technologies? Visit our
> >> team blog at http://blogs.technet.com/filecab/default.aspx.
> >>
> >>
> >> "bob in az" <bobinaz@discussions.microsoft.com> wrote in message
> >> news:77549A95-86E9-4072-8B71-121E98C64DB1@microsoft.com...
> >> > Exactly the same problem here--
> >> >
> >> > "Scottg" wrote:
> >> >
> >> >> I am unable to backup anything in Windows Vista Ultimate. I am using
> >> >> the
> >> >> Backup Files function in Vista to backup files to a local network
> >> >> location.
> >> >> I can browse and find the location (e.g., "\\server\folder\") but when
> >> >> I
> >> >> click <Next>, I get the error message.
> >> >>
> >> >> The network share could not be accessed for the following reason:
> >> >> Cannot create a file when that file already exists. (0x800700B7)
> >> >> Please ensure that the network location is valid.
> >> >>
> >> >> There was no file there already and this error has occurred from the
> >> >> very
> >> >> first try. However, folders are being created in the selected folder
> >> >> with
> >> >> names like {5C0AF261-393F-4FC6-9496-2576C5A3772E}. All help is
> >> >> appreciated.
> >> >>
> >>
> >>
> >>
>
>
>

Also suffering from this problem. I reported this as far back as Beta 2
of Vista, but the bug reports got ignored, I assume in the rush to get
Vista out the door.

Linux 2.6.20, Samba 3.0.22


--
mgillespie
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Please contact your NAS vendor for an updated version of SAMBA. I know we
tried to implement as many workarounds in the code as we could for these
issues, but some of them were impossible to work around.

What is your NAS device, by the way?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.



"mgillespie" <mgillespie.2m7qng@DoNotSpam.com> wrote in message
news:mgillespie.2m7qng@DoNotSpam.com...
>
> Also suffering from this problem. I reported this as far back as Beta 2
> of Vista, but the bug reports got ignored, I assume in the rush to get
> Vista out the door.
>
> Linux 2.6.20, Samba 3.0.22
>
>
> --
> mgillespie
> ------------------------------------------------------------------------
> mgillespie's Profile: http://forums.techarena.in/member.php?userid=22253
> View this thread: http://forums.techarena.in/showthread.php?t=671928
>
> http://forums.techarena.in
>