I would contact your PC manufacturer and arrange to return the computer for
repair or replacement. A three-week old system should not have a sick hard
Richard G. Harper [MVP Shell/User] email@example.com
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"Ed" <Ed@discussions.microsoft.com> wrote in message
> Help me please! I just bought a Vista machine (new Presario laptop) about
> three weeks ago. Vista's been fine, except for a few issues (mostly
> to iTunes). But last night, my computer did one of those Windows Explorer
> errors. I restarted, and now I can't get it to boot up again!
> Windows wants to do the automatic disk check ... black screen w/ white
> "One of your disks needs to be checked for consistency....."
> It gets stuck - says "CHKDSK is verifying files (stage 1 of 3)... 9
> complete (88301 of 98112 file records processed)
> And there it stops. I can't do anything but power down by holding down the
> power key for 5 seconds or so.
> (BTW, when it tells me that I can cancel the CHKDSK by pressing any key
> within the countdown, that doesn't work. It doesn't respond.)
> HELP! What can I do?