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| | #1 (permalink) |
| | Blue Screen After Blue Screen Hello, I purchased a new HP Pavilion dv9000 less than a month ago. It has Vista Premium installed. I have gotten a total of 9 blue screens since I purchased it, for various reasons - USB errors, memory...it seems like there is a different error every time! I feel that this is too much, and that something may be wrong with it. I am not the most computer-savvy person but feel a new laptop shouldn't be doing this. Any thoughts? Thanks! |
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| | #2 (permalink) |
| | Re: Blue Screen After Blue Screen Hi, No question, it's too much. Either the hardware is faulty or something you installed since purchase is incompatible. Remove any installed software, see if the problems are relieved. If not, contact HP as the machine may be faulty. This is the time to invoke your warranty. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org "AprilDawn127" <u32592@uwe> wrote in message news:6f61726a1b5db@uwe... > Hello, > I purchased a new HP Pavilion dv9000 less than a month ago. It has Vista > Premium installed. I have gotten a total of 9 blue screens since I > purchased > it, for various reasons - USB errors, memory...it seems like there is a > different error every time! I feel that this is too much, and that > something > may be wrong with it. I am not the most computer-savvy person but feel a > new > laptop shouldn't be doing this. Any thoughts? > Thanks! > |
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| | #3 (permalink) |
| vista obiously what a stupid question | Re: Blue Screen After Blue Screen hey i have the same problem did you fix yours and if so what was the problem please cos i am going slowly crazy here. |
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| | #4 (permalink) |
| | Re: Blue Screen After Blue Screen You haven't stated what the STOP error code is, so I shall presume the PC is restarting automatically. First of all make sure the error message is displayed on the screen by stopping the computer from automatically restarting when an error is encountered, viz : Right-click Computer > Properties > Advanced System Settings > Advanced Tab then click Settings at the bottom alongside Startup and Recovery. In System Failure untick ‘Auto Restart’. Now, next time you have a BSOD, the STOP error will be displayed on the screen. Make a note of the error number (the format is 0x00000aaa, where aaa is the error number, e.g. 05A) and look for a generalised explanation of your error number here http://www.aumha.org/a/stop.php "battle4dune" wrote: Quote: > > hey i have the same problem did you fix yours and if so what was the > problem please cos i am going slowly crazy here. > > > -- > battle4dune > |
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