Vista - windows aero gone

hi,
getting pretty peturbed here.

yes i bought window vista home premium, i have been using it since the very
day it came out and not a problem.
today now i'm being told by a box that my windows is not genuine, go here
and validate it.
ok, i think this is strange but go to validate anyways, it says in my system
that yes i am running vista home premium and that my copy of windows IS
validated.
over on the right side it says get genuine...
i click on it and there's the problem, it will not make me genuine i keep
clicking on it and it just keeps going back to tell me that i have 2 options
to validate

click validate or phone it in.

what is wrong here ? i have now lost my aero and can't get it back. when i
go to personalization it only has options for vista basic and old windows
that i do not want.

anyone know what i should do?

thanks,
michael.

i have just run the windows genuine diagnostic tool
and under the windows tab in RED is invalid license.

what does this mean to me ?
please any help would be great.

michael.

"michael b" wrote:

> hi,
> getting pretty peturbed here.
>
> yes i bought window vista home premium, i have been using it since the very
> day it came out and not a problem.
> today now i'm being told by a box that my windows is not genuine, go here
> and validate it.
> ok, i think this is strange but go to validate anyways, it says in my system
> that yes i am running vista home premium and that my copy of windows IS
> validated.
> over on the right side it says get genuine...
> i click on it and there's the problem, it will not make me genuine i keep
> clicking on it and it just keeps going back to tell me that i have 2 options
> to validate
>
> click validate or phone it in.
>
> what is wrong here ? i have now lost my aero and can't get it back. when i
> go to personalization it only has options for vista basic and old windows
> that i do not want.
>
> anyone know what i should do?
>
> thanks,
> michael.

michael b wrote:
> hi,
> getting pretty peturbed here.
>
> yes i bought window vista home premium, i have been using it since
> the very day it came out and not a problem.
> today now i'm being told by a box that my windows is not genuine, go
> here and validate it.
> ok, i think this is strange but go to validate anyways, it says in my
> system that yes i am running vista home premium and that my copy of
> windows IS validated.
> over on the right side it says get genuine...
> i click on it and there's the problem, it will not make me genuine i
> keep clicking on it and it just keeps going back to tell me that i
> have 2 options to validate
>
> click validate or phone it in.
>
> what is wrong here ? i have now lost my aero and can't get it back.
> when i go to personalization it only has options for vista basic and
> old windows that i do not want.
>
> anyone know what i should do?
>
> thanks,
> michael.


I have a work laptop and I had XPSP2 installed with a Volume Licence and
after running Windows Update I was told it wasn't genuine. I had to format
and start again to get rid of the trojan/spyware from MS telling me I had
stolen something.

"michael b" <michaelb@discussions.microsoft.com> wrote in message
news:363788F8-C61D-4392-9BB5-6F6F5CBC5903@microsoft.com...
>i have just run the windows genuine diagnostic tool
> and under the windows tab in RED is invalid license.
>
> what does this mean to me ?
> please any help would be great.
>
> michael.
>
> "michael b" wrote:
>
>> hi,
>> getting pretty peturbed here.
>>
>> yes i bought window vista home premium, i have been using it since the
>> very
>> day it came out and not a problem.
>> today now i'm being told by a box that my windows is not genuine, go here
>> and validate it.
>> ok, i think this is strange but go to validate anyways, it says in my
>> system
>> that yes i am running vista home premium and that my copy of windows IS
>> validated.
>> over on the right side it says get genuine...
>> i click on it and there's the problem, it will not make me genuine i keep
>> clicking on it and it just keeps going back to tell me that i have 2
>> options
>> to validate
>>
>> click validate or phone it in.
>>
>> what is wrong here ? i have now lost my aero and can't get it back. when
>> i
>> go to personalization it only has options for vista basic and old windows
>> that i do not want.
>>
>> anyone know what i should do?


I recommend you post to the WGA Vista forum.
http://forums.microsoft.com/Genuine/...1004&SiteID=25

--
Rock [MS-MVP User/Shell]