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Vista - gdiplus crashing (Explorer, Photoshop, Start++, etc)

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Old 06-01-2007   #1 (permalink)
byrd


 
 

gdiplus crashing (Explorer, Photoshop, Start++, etc)

No idea why this started happening (Not really anything has been installed or
changed in the last couple of days) but quite a few things are crashing, for
example, explorer.exe crashes when opening images (Using the 'Preview' thing)
or opening the Games window, Defender simply won't start, start++ won't
start, Nvidia control panel crashes, etc.

Here is an example of Defender crashing:

Problem signature:
Problem Event Name: APPCRASH
Application Name: MSASCui.exe
Application Version: 1.1.1505.0
Application Timestamp: 45ad82d9
Fault Module Name: gdiplus.dll
Fault Module Version: 5.2.6000.16386
Fault Module Timestamp: 4549bcaf
Exception Code: c0000005
Exception Offset: 00032ad0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

----

Each one of these error boxes from the various crashes mentions gdiplus.dll
so I tried replacing the file with a 'fresh' copy, using regsvr to
re-register it and just some other things but I haven't gotten anywhere.

I really need to fix this. :/

I don't know what details would be useful, just a rather standard Vista
[32Bit/Home Premium] setup.

My System SpecsSystem Spec
Old 06-11-2007   #2 (permalink)
zachd [MSFT]


 
 

Re: gdiplus crashing (Explorer, Photoshop, Start++, etc)


I believe this is the one we discussed in a different forum - you have a
corrupt 3rd party font on your system. Remove that and you should be fine
again.

(I'm 99% certain this is the same discussion we had there where you had
installed seven random fonts, but for tracking purposes I'm just following
up here as well.)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"byrd" <byrd@discussions.microsoft.com> wrote in message
news8D1E568-7F35-4012-A8ED-9F25F9ECA07B@microsoft.com...
> No idea why this started happening (Not really anything has been installed
> or
> changed in the last couple of days) but quite a few things are crashing,
> for
> example, explorer.exe crashes when opening images (Using the 'Preview'
> thing)
> or opening the Games window, Defender simply won't start, start++ won't
> start, Nvidia control panel crashes, etc.
>
> Here is an example of Defender crashing:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: MSASCui.exe
> Application Version: 1.1.1505.0
> Application Timestamp: 45ad82d9
> Fault Module Name: gdiplus.dll
> Fault Module Version: 5.2.6000.16386
> Fault Module Timestamp: 4549bcaf
> Exception Code: c0000005
> Exception Offset: 00032ad0
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 3081
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
> ----
>
> Each one of these error boxes from the various crashes mentions
> gdiplus.dll
> so I tried replacing the file with a 'fresh' copy, using regsvr to
> re-register it and just some other things but I haven't gotten anywhere.
>
> I really need to fix this. :/
>
> I don't know what details would be useful, just a rather standard Vista
> [32Bit/Home Premium] setup.



My System SpecsSystem Spec
Old 08-06-2007   #3 (permalink)
ajoyce


 
 

Re: gdiplus crashing (Explorer, Photoshop, Start++, etc)



"zachd [MSFT]" wrote:

>
> I believe this is the one we discussed in a different forum - you have a
> corrupt 3rd party font on your system. Remove that and you should be fine
> again.


We have a similar problem - can you direct us to this "different forum"?
How do we identify and locate any such corrupt 3rd-party fonts?

> "byrd" <byrd@discussions.microsoft.com> wrote in message
> news8D1E568-7F35-4012-A8ED-9F25F9ECA07B@microsoft.com...
> > No idea why this started happening (Not really anything has been installed
> > or
> > changed in the last couple of days) but quite a few things are crashing,
> > for
> > example, explorer.exe crashes when opening images (Using the 'Preview'
> > thing)
> > or opening the Games window, Defender simply won't start, start++ won't
> > start, Nvidia control panel crashes, etc.


rest deleted...
My System SpecsSystem Spec
Old 08-08-2007   #4 (permalink)
zachd [MSFT]


 
 

Re: gdiplus crashing (Explorer, Photoshop, Start++, etc)


In this particular case, the user had loaded a bunch of codecs from some
download site. You could probably open up a cmd.exe prompt, then
cd %windir%\fonts
dir /o:d
and probably get the handful of interesting fonts here that have changed of
late (or that are old pre-Vista fonts that were pushed onto the system).

Alternatively you could try to debug this using the generated DMP file when
this crashes, but that's probably asking a huge amount for the average
person. So: if you know what fonts you've added, that might be the most
helpful. Otherwise it's likely going to be a minor headache.

I'm not really a font expert so don't really know about the best ways to
diagnose corrupt fonts, sorry. But if this is your crash - hopefully this
does help point you in the right direction. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"ajoyce" <ajoyce@discussions.microsoft.com> wrote in message
news:49C0BE42-4923-4518-B1C2-F84AF0A56F4F@microsoft.com...
>
>
> "zachd [MSFT]" wrote:
>
>>
>> I believe this is the one we discussed in a different forum - you have a
>> corrupt 3rd party font on your system. Remove that and you should be
>> fine
>> again.

>
> We have a similar problem - can you direct us to this "different forum"?
> How do we identify and locate any such corrupt 3rd-party fonts?
>
>> "byrd" <byrd@discussions.microsoft.com> wrote in message
>> news8D1E568-7F35-4012-A8ED-9F25F9ECA07B@microsoft.com...
>> > No idea why this started happening (Not really anything has been
>> > installed
>> > or
>> > changed in the last couple of days) but quite a few things are
>> > crashing,
>> > for
>> > example, explorer.exe crashes when opening images (Using the 'Preview'
>> > thing)
>> > or opening the Games window, Defender simply won't start, start++ won't
>> > start, Nvidia control panel crashes, etc.

>
> rest deleted...



My System SpecsSystem Spec
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