Windows Vista Forums

"This application has requested the Runtime to terminate it in an unusual way."

  1. #1


    SapperPest19 Guest

    "This application has requested the Runtime to terminate it in an unusual way."

    Microsoft Visual C++ Runtime Library

    Runtime Error!

    This application has requested the Runtime to terminate it in an
    unusual way.
    Please contact the application's support team for more information.

    ^^^^^^^^^^^^^^
    I have gotten this error after installing several different programs
    so I can only assume the problem is with Vista Home Premium.

    Here's one example of the problem that confuses me. I recently bought
    a Garmin GPS. The setup CD had a program called nRoute. I installed it
    from the CD. The last step of the install gave me the option to run
    the app. I checked the box and nRoute worked fine. After ending the
    program, trying to restart the program gives the error. I could
    re-install it from the CD and run it fine. But running it by clicking
    on the shortcut produces the error. I downloaded the most current
    version of nRoute from the Garmin website and the same thing happened.
    It runs fine from the installation but not using the shortcut.

    I've tried searching for a solution but the only solutions I could
    find were for XP or Vista Business. I have an HP Pavillion dv922us
    running Vista Home Premium with 2GB of ram. I'm not sure what other
    information might be relevant.

    Thanks in advance for any assistance anyone might be able to provide.

      My System SpecsSystem Spec

  2.   


  3. #2


    Malke Guest

    Re: "This application has requested the Runtime to terminate it inan unusual way."

    SapperPest19 wrote:
    > Microsoft Visual C++ Runtime Library
    >
    > Runtime Error!
    >
    > This application has requested the Runtime to terminate it in an
    > unusual way.
    > Please contact the application's support team for more information.
    >
    > ^^^^^^^^^^^^^^
    > I have gotten this error after installing several different programs
    > so I can only assume the problem is with Vista Home Premium.
    >
    > Here's one example of the problem that confuses me. I recently bought
    > a Garmin GPS. The setup CD had a program called nRoute. I installed it
    > from the CD. The last step of the install gave me the option to run
    > the app. I checked the box and nRoute worked fine. After ending the
    > program, trying to restart the program gives the error. I could
    > re-install it from the CD and run it fine. But running it by clicking
    > on the shortcut produces the error. I downloaded the most current
    > version of nRoute from the Garmin website and the same thing happened.
    > It runs fine from the installation but not using the shortcut.
    >
    > I've tried searching for a solution but the only solutions I could
    > find were for XP or Vista Business. I have an HP Pavillion dv922us
    > running Vista Home Premium with 2GB of ram. I'm not sure what other
    > information might be relevant.
    >
    > Thanks in advance for any assistance anyone might be able to provide.


    The problem is not with Vista per se as you are assuming but rather with
    the programs you are installing. It sounds as though they are not
    compatible with Vista. Contact the programs' respective tech support
    people to 1) find out if each program is really Vista-compatible; 2) and
    if not what their solution is. There may be newer versions of the
    programs, patches, workarounds, etc.


    Malke
    --
    Elephant Boy Computers
    www.elephantboycomputers.com
    "Don't Panic!"
    MS-MVP Windows - Shell/User

      My System SpecsSystem Spec

  4. #3


    SapperPest19 Guest

    Re: "This application has requested the Runtime to terminate it in an unusual way."

    On Fri, 22 Jun 2007 06:08:27 -0700, Malke <notreally@invalid.invalid>
    wrote:

    >SapperPest19 wrote:
    >> Microsoft Visual C++ Runtime Library
    >>
    >> Runtime Error!
    >>
    >> This application has requested the Runtime to terminate it in an
    >> unusual way.
    >> Please contact the application's support team for more information.
    >>
    >> ^^^^^^^^^^^^^^
    >> I have gotten this error after installing several different programs
    >> so I can only assume the problem is with Vista Home Premium.
    >>
    >> Here's one example of the problem that confuses me. I recently bought
    >> a Garmin GPS. The setup CD had a program called nRoute. I installed it
    >> from the CD. The last step of the install gave me the option to run
    >> the app. I checked the box and nRoute worked fine. After ending the
    >> program, trying to restart the program gives the error. I could
    >> re-install it from the CD and run it fine. But running it by clicking
    >> on the shortcut produces the error. I downloaded the most current
    >> version of nRoute from the Garmin website and the same thing happened.
    >> It runs fine from the installation but not using the shortcut.
    >>
    >> I've tried searching for a solution but the only solutions I could
    >> find were for XP or Vista Business. I have an HP Pavillion dv922us
    >> running Vista Home Premium with 2GB of ram. I'm not sure what other
    >> information might be relevant.
    >>
    >> Thanks in advance for any assistance anyone might be able to provide.

    >
    >The problem is not with Vista per se as you are assuming but rather with
    >the programs you are installing. It sounds as though they are not
    >compatible with Vista. Contact the programs' respective tech support
    >people to 1) find out if each program is really Vista-compatible; 2) and
    >if not what their solution is. There may be newer versions of the
    >programs, patches, workarounds, etc.
    >
    >
    >Malke


    Well, after looking on the website, nRoute does not list vista under
    requirements but will run after the install. It will not run using the
    shortcut. However, it will run in safe mode using the shortcut.
    Another example is CyberLink PowerDirector. I was looking at the "Try
    Free" version and it does list vista in the requirements.

      My System SpecsSystem Spec

  5. #4


    Malke Guest

    Re: "This application has requested the Runtime to terminate it inan unusual way."

    SapperPest19 wrote:

    >
    > Well, after looking on the website, nRoute does not list vista under
    > requirements but will run after the install. It will not run using the
    > shortcut. However, it will run in safe mode using the shortcut.
    > Another example is CyberLink PowerDirector. I was looking at the "Try
    > Free" version and it does list vista in the requirements.



    This doesn't really change my answer. If nRoute doesn't list Vista, then
    it isn't truly Vista-compatible. You could try running the program in
    compatibility mode or as Administrator. Look in Vista's Help for both
    those terms for more details. Or contact the nRoute tech support people
    for your problem with their software.

    If the PowerDirector site says their software works with Vista and you
    are having problems, I would make their tech support my first stop. As I
    said in my first post to you, the program's tech support will know if
    there are issues, workarounds, patches, etc. If you get no useful
    response from them, then look into compatibility mode/run as Administrator.


    Malke
    --
    Elephant Boy Computers
    www.elephantboycomputers.com
    "Don't Panic!"
    MS-MVP Windows - Shell/User

      My System SpecsSystem Spec

  6. #5


    SapperPest19 Guest

    Re: "This application has requested the Runtime to terminate it in an unusual way."

    On Fri, 22 Jun 2007 07:09:54 -0700, Malke <notreally@invalid.invalid>
    wrote:

    >SapperPest19 wrote:
    >
    >>
    >> Well, after looking on the website, nRoute does not list vista under
    >> requirements but will run after the install. It will not run using the
    >> shortcut. However, it will run in safe mode using the shortcut.
    >> Another example is CyberLink PowerDirector. I was looking at the "Try
    >> Free" version and it does list vista in the requirements.

    >
    >
    >This doesn't really change my answer. If nRoute doesn't list Vista, then
    >it isn't truly Vista-compatible. You could try running the program in
    >compatibility mode or as Administrator. Look in Vista's Help for both
    >those terms for more details. Or contact the nRoute tech support people
    >for your problem with their software.
    >
    >If the PowerDirector site says their software works with Vista and you
    >are having problems, I would make their tech support my first stop. As I
    >said in my first post to you, the program's tech support will know if
    >there are issues, workarounds, patches, etc. If you get no useful
    >response from them, then look into compatibility mode/run as Administrator.
    >
    >
    >Malke


    First of all...thanks for taking the time to respond. I called Garmin.
    During the conversation, I said something about comparability mode.
    The guy said the version of software I am running was actually written
    for vista. He also suggested running it in admin mode and that solved
    the problem. He said that there are some issues with vista's security
    that have to be worked out. I tried the other program in admin mode
    and that solved that problem as well. Is there any way to set up those
    programs to always run as admin by double-clicking instead of having
    to rt click and choose it?

      My System SpecsSystem Spec

  7. #6


    Malke Guest

    Re: "This application has requested the Runtime to terminate it inan unusual way."

    SapperPest19 wrote:

    >
    > First of all...thanks for taking the time to respond. I called Garmin.
    > During the conversation, I said something about comparability mode.
    > The guy said the version of software I am running was actually written
    > for vista. He also suggested running it in admin mode and that solved
    > the problem. He said that there are some issues with vista's security
    > that have to be worked out. I tried the other program in admin mode
    > and that solved that problem as well. Is there any way to set up those
    > programs to always run as admin by double-clicking instead of having
    > to rt click and choose it?


    Cool. Thanks for letting us know how you solved it. Here's a link to an
    article at howtogeek.com "Always Start an Application in Administrator
    Mode on Windows Vista":

    http://tinyurl.com/2fdbn2

    And here's an excellent explanation of the UAC feature by MVP Jimmy Brush:

    http://www.jimmah.com/vista/security/uac.aspx


    Malke
    --
    Elephant Boy Computers
    www.elephantboycomputers.com
    "Don't Panic!"
    MS-MVP Windows - Shell/User

      My System SpecsSystem Spec

  8. #7


    Leles Guest

    Re: "This application has requested the Runtime to terminate it in an unusual way."


    doesen't happen only with Vista...i have the same problem with XP and a
    MapSource from Garmin too...
    any idea?


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  9. #8


    gimme Guest

    Re: "This application has requested the Runtime to terminate it in an unusual way."


    Microsoft Visual C++ Runtime Library

    >>
    >> Runtime Error!
    >>
    >> This application has requested the Runtime to terminate it in an
    >> unusual way.
    >> Please contact the application's support team for more information.
    k now here is the money shot, I get the same runtime message when my
    laptop comes out of hibernation and when i right click on the desktop to
    bring up properties, seems that explorer itself is the problem here.
    It all started when i installed my logitech mouse software, i have
    removed the software in an attempt to fix the problem.
    It persists and i am not too sure on how to re install vista on my pc
    when it came pre loaded.
    what should i do?


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