Windows Vista Forums

Unable to open/download files

  1. #1


    Skyeball_2007 Guest

    Unable to open/download files

    Help, i am unable to download programs or open any files from the internet!!
    If I try to open a photo it progresses to 25% and then closes, if I try to
    save it to my desktop sometimes the icon will appear for a split second and
    then disappear- soemtimes nothing happens! Please help, I've spent hours on
    the phone- reset internet security settings, turned off Norton, firewall,
    disk clean, virus scan, turned off all programs on restart and nothing! Now
    they want to do a recovery, anyone have any suggestions that doesn't require
    having to download anything? THANX
    --
    HELP!!

      My System SpecsSystem Spec

  2. #2


    Rick Rogers Guest

    Re: Unable to open/download files

    Hi,

    Uninstall Norton's software entirely (don't just disable it), see if this
    helps.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "Skyeball_2007" <jennifermitsuk@hotmail.com> wrote in message
    news:9BEA7ABC-C06E-47AF-9C8A-2F4C44359E7B@microsoft.com...
    > Help, i am unable to download programs or open any files from the
    > internet!!
    > If I try to open a photo it progresses to 25% and then closes, if I try to
    > save it to my desktop sometimes the icon will appear for a split second
    > and
    > then disappear- soemtimes nothing happens! Please help, I've spent hours
    > on
    > the phone- reset internet security settings, turned off Norton, firewall,
    > disk clean, virus scan, turned off all programs on restart and nothing!
    > Now
    > they want to do a recovery, anyone have any suggestions that doesn't
    > require
    > having to download anything? THANX
    > --
    > HELP!!



      My System SpecsSystem Spec

Unable to open/download files

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