Vista - Computer Rebooting

G'day,
Bought a new computer a few days ago and every day it reboots a couple of
times by itself.
What can i do to find out what the problem is and fix it ?
1st ever new computer so any help will be very appreciated.
Cheers,
Richard

Hi,

It could just be automatic updates, there have been many since the original
release date that require reboots. Are these spontaneous where you suddenly
get a blue or black screen, or does it go through a normal shutdown and
restart sequence? Have you looked in the event viewer yet?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Richard" <Richard@discussions.microsoft.com> wrote in message
news:F1CE85AF-8F2C-4359-B785-C5E4D4B2EC26@microsoft.com...
> G'day,
> Bought a new computer a few days ago and every day it reboots a couple of
> times by itself.
> What can i do to find out what the problem is and fix it ?
> 1st ever new computer so any help will be very appreciated.
> Cheers,
> Richard

G'day Rick,
thanks for the info, it is a spontaneous reboot have no sign that it is
coming.
It comes up with a blue screen that flicks by fairly quickly the only words
i could pick out were crash dump.

Had a look in the event viewer and it comes up with
Level: error, Source: event log, Event ID:6008, Task category: None.
The time of these errors are consistent with the times of the rebooting.

This is a copy of what it says down on the bottom window

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-07-18T05:47:10.000Z" />
<EventRecordID>17092</EventRecordID>
<Channel>System</Channel>
<Computer>Dickstens-PC</Computer>
<Security />
</System>
- <EventData>
<Data>3:46:06 PM</Data>
<Data>18/07/2007</Data>
<Data />
<Data />
<Data>4254</Data>
<Data />
<Data />

<Binary>D7070700030012000F002E0006002501D70707000300120005002E0006002501600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>
Thanks again,
Richard



"Rick Rogers" wrote:

> Hi,
>
> It could just be automatic updates, there have been many since the original
> release date that require reboots. Are these spontaneous where you suddenly
> get a blue or black screen, or does it go through a normal shutdown and
> restart sequence? Have you looked in the event viewer yet?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Richard" <Richard@discussions.microsoft.com> wrote in message
> news:F1CE85AF-8F2C-4359-B785-C5E4D4B2EC26@microsoft.com...
> > G'day,
> > Bought a new computer a few days ago and every day it reboots a couple of
> > times by itself.
> > What can i do to find out what the problem is and fix it ?
> > 1st ever new computer so any help will be very appreciated.
> > Cheers,
> > Richard
>
>

Hi Richard,

As you just got it, you may want to first exercise your warranty and let the
manufacturer fix it. Faulty hardware is not uncommon in new systems and
could very well be the cause.

If a dump file is created (usually C:\Windows\memory.dmp), then this can be
analyzed for possible causes.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Richard" <Richard@discussions.microsoft.com> wrote in message
news:6AE1CB3B-C707-44B2-B0ED-D59AF4CBE48E@microsoft.com...
> G'day Rick,
> thanks for the info, it is a spontaneous reboot have no sign that it is
> coming.
> It comes up with a blue screen that flicks by fairly quickly the only
> words
> i could pick out were crash dump.
>
> Had a look in the event viewer and it comes up with
> Level: error, Source: event log, Event ID:6008, Task category: None.
> The time of these errors are consistent with the times of the rebooting.
>
> This is a copy of what it says down on the bottom window
>
> - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> - <System>
> <Provider Name="EventLog" />
> <EventID Qualifiers="32768">6008</EventID>
> <Level>2</Level>
> <Task>0</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2007-07-18T05:47:10.000Z" />
> <EventRecordID>17092</EventRecordID>
> <Channel>System</Channel>
> <Computer>Dickstens-PC</Computer>
> <Security />
> </System>
> - <EventData>
> <Data>3:46:06 PM</Data>
> <Data>18/07/2007</Data>
> <Data />
> <Data />
> <Data>4254</Data>
> <Data />
> <Data />
>
> <Binary>D7070700030012000F002E0006002501D70707000300120005002E0006002501600900003C000000010000006009000000000000B00400000100000000000000</Binary>
> </EventData>
> </Event>
> Thanks again,
> Richard
>
>
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> It could just be automatic updates, there have been many since the
>> original
>> release date that require reboots. Are these spontaneous where you
>> suddenly
>> get a blue or black screen, or does it go through a normal shutdown and
>> restart sequence? Have you looked in the event viewer yet?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Richard" <Richard@discussions.microsoft.com> wrote in message
>> news:F1CE85AF-8F2C-4359-B785-C5E4D4B2EC26@microsoft.com...
>> > G'day,
>> > Bought a new computer a few days ago and every day it reboots a couple
>> > of
>> > times by itself.
>> > What can i do to find out what the problem is and fix it ?
>> > 1st ever new computer so any help will be very appreciated.
>> > Cheers,
>> > Richard
>>
>>

G'day Rick,
Thanks for your advice, have learned a bit more about computers.
I agree will take it back to the shop.
Regards,
Richard

"Rick Rogers" wrote:

> Hi Richard,
>
> As you just got it, you may want to first exercise your warranty and let the
> manufacturer fix it. Faulty hardware is not uncommon in new systems and
> could very well be the cause.
>
> If a dump file is created (usually C:\Windows\memory.dmp), then this can be
> analyzed for possible causes.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Richard" <Richard@discussions.microsoft.com> wrote in message
> news:6AE1CB3B-C707-44B2-B0ED-D59AF4CBE48E@microsoft.com...
> > G'day Rick,
> > thanks for the info, it is a spontaneous reboot have no sign that it is
> > coming.
> > It comes up with a blue screen that flicks by fairly quickly the only
> > words
> > i could pick out were crash dump.
> >
> > Had a look in the event viewer and it comes up with
> > Level: error, Source: event log, Event ID:6008, Task category: None.
> > The time of these errors are consistent with the times of the rebooting.
> >
> > This is a copy of what it says down on the bottom window
> >
> > - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> > - <System>
> > <Provider Name="EventLog" />
> > <EventID Qualifiers="32768">6008</EventID>
> > <Level>2</Level>
> > <Task>0</Task>
> > <Keywords>0x80000000000000</Keywords>
> > <TimeCreated SystemTime="2007-07-18T05:47:10.000Z" />
> > <EventRecordID>17092</EventRecordID>
> > <Channel>System</Channel>
> > <Computer>Dickstens-PC</Computer>
> > <Security />
> > </System>
> > - <EventData>
> > <Data>3:46:06 PM</Data>
> > <Data>18/07/2007</Data>
> > <Data />
> > <Data />
> > <Data>4254</Data>
> > <Data />
> > <Data />
> >
> > <Binary>D7070700030012000F002E0006002501D70707000300120005002E0006002501600900003C000000010000006009000000000000B00400000100000000000000</Binary>
> > </EventData>
> > </Event>
> > Thanks again,
> > Richard
> >
> >
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> It could just be automatic updates, there have been many since the
> >> original
> >> release date that require reboots. Are these spontaneous where you
> >> suddenly
> >> get a blue or black screen, or does it go through a normal shutdown and
> >> restart sequence? Have you looked in the event viewer yet?
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Richard" <Richard@discussions.microsoft.com> wrote in message
> >> news:F1CE85AF-8F2C-4359-B785-C5E4D4B2EC26@microsoft.com...
> >> > G'day,
> >> > Bought a new computer a few days ago and every day it reboots a couple
> >> > of
> >> > times by itself.
> >> > What can i do to find out what the problem is and fix it ?
> >> > 1st ever new computer so any help will be very appreciated.
> >> > Cheers,
> >> > Richard
> >>
> >>
>
>