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08-04-2007
| #11 (permalink) |
| | Re: "cannot open volume for direct access" - error message re chkd Rick, I tried this twice, with services enabled and with services disabled, and I saw the same thing both times. After hitting enter at the command line for chkntfs /d, a new command line appeared (i.e., no text confirming success with resetting defaults, which may be the normal behavior). I then ran chkdsk /r and got the same error message when it tried to run after the reboot. "Rick Rogers" wrote: > Hi Conley, > > Try running chkntfs /d, then chkdsk. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Conley" <Conley@discussions.microsoft.com> wrote in message > news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com... > > Per the KB article, I disabled all non-Microsoft services and rebooted. > > (There was very little there except for the antivirus program.) > > > > I then tried running chkdsk with various combinations of /f, /r and /x, > > and > > I got the following results: > > > > /f No text screen came up > > /r The screen with the error message re "direct > > access" came up > > /x No text screen came up > > /f /x No text screen came up > > /r /x The screen with the error message re "direct > > access" came up > > > > Do you know of anything else that I should be looking for if the problem > > is > > not attributable to a boot-loading third-party service or driver, which > > should have shown up on the Autoruns scan? > > > > Thanks for all of your time and effort. > > > > > > > > "Rick Rogers" wrote: > > > >> Hi, > >> > >> There's this: http://support.microsoft.com/kb/555484 > >> > >> And as well some disk utilities make system changes that are not undone > >> when > >> they are uninstalled. You might try running chkdsk /x to force > >> dismounting. > >> > >> -- > >> Best of Luck, > >> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> http://mvp.support.microsoft.com/ > >> Windows help - www.rickrogers.org > >> My thoughts http://rick-mvp.blogspot.com > >> > >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com... > >> > What do you mean by "disk management software"? How does it cause this > >> > issue, and how do you undo the damage? > >> > > >> > There was a recent update to Norton Antivirus 2007, but I have > >> > uninstalled > >> > the program and installed AVG Free, and I still have the same problem. > >> > Another possibility would be a rootkit scanner called gmer that I tried > >> > out > >> > recently. After it caused my computer to freeze, I uninstalled it. I > >> > have > >> > searched the registry and the file system for any lingering traces of > >> > the > >> > program and found nothing. I have also run Autoruns, and I saw nothing > >> > on > >> > the list of what was loading at start-up that struck me as unusual. > >> > > >> > > >> > > >> > "Rick Rogers" wrote: > >> > . > >> >> Hi, > >> >> > >> >> AV programs are not the only problems, any disk management software > >> >> can > >> >> cause this issue. In addition, an update to your existing AV and > >> >> security > >> >> software can cause the issue (have you done any prior to this problem > >> >> beginning?). > >> >> > >> >> -- > >> >> Best of Luck, > >> >> > >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> http://mvp.support.microsoft.com/ > >> >> Windows help - www.rickrogers.org > >> >> My thoughts http://rick-mvp.blogspot.com > >> >> > >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com... > >> >> >I have already tried disabling my antivirus progam before setting up > >> >> >the > >> >> > scan, and it made no difference - the scan would not run. Besides, > >> >> > when > >> >> > chkdsk was working, it ran without regard to whether the antivirus > >> >> > program > >> >> > was running. > >> >> > > >> >> > "Rick Rogers" wrote: > >> >> > > >> >> >> Hi, > >> >> >> > >> >> >> Do you have any boot time antivirus scanners running? > >> >> >> > >> >> >> -- > >> >> >> Best of Luck, > >> >> >> > >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >> http://mvp.support.microsoft.com/ > >> >> >> Windows help - www.rickrogers.org > >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >> > >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com... > >> >> >> > The error message comes up AFTER the scan has been requested and > >> >> >> > scheduled > >> >> >> > and the computer has been rebooted so that the scan can run. > >> >> >> > > >> >> >> > "Rick Rogers" wrote: > >> >> >> > > >> >> >> >> Hi, > >> >> >> >> > >> >> >> >> Any volume in use cannot be dismounted, which is required for > >> >> >> >> chkdsk > >> >> >> >> to > >> >> >> >> run > >> >> >> >> a full check. Normally, one is prompted for it to be completed > >> >> >> >> on > >> >> >> >> the > >> >> >> >> next > >> >> >> >> reboot, does this not occur for you? > >> >> >> >> > >> >> >> >> -- > >> >> >> >> Best of Luck, > >> >> >> >> > >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >> >> http://mvp.support.microsoft.com/ > >> >> >> >> Windows help - www.rickrogers.org > >> >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >> >> > >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com... > >> >> >> >> > The chkdsk utility will no longer run. Instead, I get this > >> >> >> >> > error > >> >> >> >> > message: > >> >> >> >> > "cannot open volume for direct access." I found some old KB > >> >> >> >> > articles > >> >> >> >> > indicating that this problem had come up under Windows XP and > >> >> >> >> > was > >> >> >> >> > going > >> >> >> >> > to > >> >> >> >> > be > >> >> >> >> > fixed by an upcoming service pack. Why am I getting this > >> >> >> >> > error > >> >> >> >> > message > >> >> >> >> > with > >> >> >> >> > Vista Ultimate? > >> >> >> >> > >> >> >> >> > >> >> >> > >> >> >> > >> >> > >> >> > >> > >> > > |
My System Specs |
|
08-05-2007
| #12 (permalink) |
| | Re: "cannot open volume for direct access" - error message re chkd Hi Conley, Raxco, a maker of another disk utility, has this page of programs known to cause this issue. You may want to run through the list to see if any of them apply: http://www.raxco.com/support/windows...id=494&issue=3 There isn't going to be a simple answer here, as under normal circumstances the disk checker utility will run fine when scheduled. What you have is some program that has altered the system and is gaining access to the drive and running prior to the disk checker, thus preventing the exclusive access it requires. Deciphering it will require some detective work, and simple removal of any offending program will not always resolve the problem as it may not undo all of the changes that the original installation made. This is particularly so if the software was not designed for Vista. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Conley" <Conley@discussions.microsoft.com> wrote in message news:6A5EE865-2655-485E-9F33-B827BDBB6B77@microsoft.com... > Rick, > > I tried this twice, with services enabled and with services disabled, and > I > saw the same thing both times. After hitting enter at the command line > for > chkntfs /d, a new command line appeared (i.e., no text confirming success > with resetting defaults, which may be the normal behavior). I then ran > chkdsk /r and got the same error message when it tried to run after the > reboot. > > "Rick Rogers" wrote: > >> Hi Conley, >> >> Try running chkntfs /d, then chkdsk. >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> My thoughts http://rick-mvp.blogspot.com >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message >> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com... >> > Per the KB article, I disabled all non-Microsoft services and rebooted. >> > (There was very little there except for the antivirus program.) >> > >> > I then tried running chkdsk with various combinations of /f, /r and /x, >> > and >> > I got the following results: >> > >> > /f No text screen came up >> > /r The screen with the error message re >> > "direct >> > access" came up >> > /x No text screen came up >> > /f /x No text screen came up >> > /r /x The screen with the error message re >> > "direct >> > access" came up >> > >> > Do you know of anything else that I should be looking for if the >> > problem >> > is >> > not attributable to a boot-loading third-party service or driver, which >> > should have shown up on the Autoruns scan? >> > >> > Thanks for all of your time and effort. >> > >> > >> > >> > "Rick Rogers" wrote: >> > >> >> Hi, >> >> >> >> There's this: http://support.microsoft.com/kb/555484 >> >> >> >> And as well some disk utilities make system changes that are not >> >> undone >> >> when >> >> they are uninstalled. You might try running chkdsk /x to force >> >> dismounting. >> >> >> >> -- >> >> Best of Luck, >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> http://mvp.support.microsoft.com/ >> >> Windows help - www.rickrogers.org >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message >> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com... >> >> > What do you mean by "disk management software"? How does it cause >> >> > this >> >> > issue, and how do you undo the damage? >> >> > >> >> > There was a recent update to Norton Antivirus 2007, but I have >> >> > uninstalled >> >> > the program and installed AVG Free, and I still have the same >> >> > problem. >> >> > Another possibility would be a rootkit scanner called gmer that I >> >> > tried >> >> > out >> >> > recently. After it caused my computer to freeze, I uninstalled it. >> >> > I >> >> > have >> >> > searched the registry and the file system for any lingering traces >> >> > of >> >> > the >> >> > program and found nothing. I have also run Autoruns, and I saw >> >> > nothing >> >> > on >> >> > the list of what was loading at start-up that struck me as unusual. >> >> > >> >> > >> >> > >> >> > "Rick Rogers" wrote: >> >> > . >> >> >> Hi, >> >> >> >> >> >> AV programs are not the only problems, any disk management software >> >> >> can >> >> >> cause this issue. In addition, an update to your existing AV and >> >> >> security >> >> >> software can cause the issue (have you done any prior to this >> >> >> problem >> >> >> beginning?). >> >> >> >> >> >> -- >> >> >> Best of Luck, >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> http://mvp.support.microsoft.com/ >> >> >> Windows help - www.rickrogers.org >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message >> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com... >> >> >> >I have already tried disabling my antivirus progam before setting >> >> >> >up >> >> >> >the >> >> >> > scan, and it made no difference - the scan would not run. >> >> >> > Besides, >> >> >> > when >> >> >> > chkdsk was working, it ran without regard to whether the >> >> >> > antivirus >> >> >> > program >> >> >> > was running. >> >> >> > >> >> >> > "Rick Rogers" wrote: >> >> >> > >> >> >> >> Hi, >> >> >> >> >> >> >> >> Do you have any boot time antivirus scanners running? >> >> >> >> >> >> >> >> -- >> >> >> >> Best of Luck, >> >> >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> http://mvp.support.microsoft.com/ >> >> >> >> Windows help - www.rickrogers.org >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message >> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com... >> >> >> >> > The error message comes up AFTER the scan has been requested >> >> >> >> > and >> >> >> >> > scheduled >> >> >> >> > and the computer has been rebooted so that the scan can run. >> >> >> >> > >> >> >> >> > "Rick Rogers" wrote: >> >> >> >> > >> >> >> >> >> Hi, >> >> >> >> >> >> >> >> >> >> Any volume in use cannot be dismounted, which is required for >> >> >> >> >> chkdsk >> >> >> >> >> to >> >> >> >> >> run >> >> >> >> >> a full check. Normally, one is prompted for it to be >> >> >> >> >> completed >> >> >> >> >> on >> >> >> >> >> the >> >> >> >> >> next >> >> >> >> >> reboot, does this not occur for you? >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> Best of Luck, >> >> >> >> >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> >> http://mvp.support.microsoft.com/ >> >> >> >> >> Windows help - www.rickrogers.org >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message >> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com... >> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get this >> >> >> >> >> > error >> >> >> >> >> > message: >> >> >> >> >> > "cannot open volume for direct access." I found some old >> >> >> >> >> > KB >> >> >> >> >> > articles >> >> >> >> >> > indicating that this problem had come up under Windows XP >> >> >> >> >> > and >> >> >> >> >> > was >> >> >> >> >> > going >> >> >> >> >> > to >> >> >> >> >> > be >> >> >> >> >> > fixed by an upcoming service pack. Why am I getting this >> >> >> >> >> > error >> >> >> >> >> > message >> >> >> >> >> > with >> >> >> >> >> > Vista Ultimate? >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> |
| My System Specs |
|
08-05-2007
| #13 (permalink) |
| | Re: "cannot open volume for direct access" - error message re chkd Thanks for coming up with the article. It greatly clarified the nature of the problem. I tried to run boot-time defragmentation with Diskeeper, and I got an error message similar to the one that has been coming up with chkdsk. I had never tried viewing "hidden devices" with Device Manager, and I was surprised at how many items showed up under "non-plug and play drivers." I have tried tinkering with disabling some of the items but that has not helped. I am going to give up and try a Complete PC Restore from the Windows Recovery Environment. If the program works as advertised, I will be back at a point before I noticed the problem. Unfortunately, the problem may have been there for some time before I noticed it. "Rick Rogers" wrote: > Hi Conley, > > Raxco, a maker of another disk utility, has this page of programs known to > cause this issue. You may want to run through the list to see if any of them > apply: > http://www.raxco.com/support/windows...id=494&issue=3 > > There isn't going to be a simple answer here, as under normal circumstances > the disk checker utility will run fine when scheduled. What you have is some > program that has altered the system and is gaining access to the drive and > running prior to the disk checker, thus preventing the exclusive access it > requires. Deciphering it will require some detective work, and simple > removal of any offending program will not always resolve the problem as it > may not undo all of the changes that the original installation made. This is > particularly so if the software was not designed for Vista. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Conley" <Conley@discussions.microsoft.com> wrote in message > news:6A5EE865-2655-485E-9F33-B827BDBB6B77@microsoft.com... > > Rick, > > > > I tried this twice, with services enabled and with services disabled, and > > I > > saw the same thing both times. After hitting enter at the command line > > for > > chkntfs /d, a new command line appeared (i.e., no text confirming success > > with resetting defaults, which may be the normal behavior). I then ran > > chkdsk /r and got the same error message when it tried to run after the > > reboot. > > > > "Rick Rogers" wrote: > > > >> Hi Conley, > >> > >> Try running chkntfs /d, then chkdsk. > >> > >> -- > >> Best of Luck, > >> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> http://mvp.support.microsoft.com/ > >> Windows help - www.rickrogers.org > >> My thoughts http://rick-mvp.blogspot.com > >> > >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com... > >> > Per the KB article, I disabled all non-Microsoft services and rebooted. > >> > (There was very little there except for the antivirus program.) > >> > > >> > I then tried running chkdsk with various combinations of /f, /r and /x, > >> > and > >> > I got the following results: > >> > > >> > /f No text screen came up > >> > /r The screen with the error message re > >> > "direct > >> > access" came up > >> > /x No text screen came up > >> > /f /x No text screen came up > >> > /r /x The screen with the error message re > >> > "direct > >> > access" came up > >> > > >> > Do you know of anything else that I should be looking for if the > >> > problem > >> > is > >> > not attributable to a boot-loading third-party service or driver, which > >> > should have shown up on the Autoruns scan? > >> > > >> > Thanks for all of your time and effort. > >> > > >> > > >> > > >> > "Rick Rogers" wrote: > >> > > >> >> Hi, > >> >> > >> >> There's this: http://support.microsoft.com/kb/555484 > >> >> > >> >> And as well some disk utilities make system changes that are not > >> >> undone > >> >> when > >> >> they are uninstalled. You might try running chkdsk /x to force > >> >> dismounting. > >> >> > >> >> -- > >> >> Best of Luck, > >> >> > >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> http://mvp.support.microsoft.com/ > >> >> Windows help - www.rickrogers.org > >> >> My thoughts http://rick-mvp.blogspot.com > >> >> > >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com... > >> >> > What do you mean by "disk management software"? How does it cause > >> >> > this > >> >> > issue, and how do you undo the damage? > >> >> > > >> >> > There was a recent update to Norton Antivirus 2007, but I have > >> >> > uninstalled > >> >> > the program and installed AVG Free, and I still have the same > >> >> > problem. > >> >> > Another possibility would be a rootkit scanner called gmer that I > >> >> > tried > >> >> > out > >> >> > recently. After it caused my computer to freeze, I uninstalled it. > >> >> > I > >> >> > have > >> >> > searched the registry and the file system for any lingering traces > >> >> > of > >> >> > the > >> >> > program and found nothing. I have also run Autoruns, and I saw > >> >> > nothing > >> >> > on > >> >> > the list of what was loading at start-up that struck me as unusual. > >> >> > > >> >> > > >> >> > > >> >> > "Rick Rogers" wrote: > >> >> > . > >> >> >> Hi, > >> >> >> > >> >> >> AV programs are not the only problems, any disk management software > >> >> >> can > >> >> >> cause this issue. In addition, an update to your existing AV and > >> >> >> security > >> >> >> software can cause the issue (have you done any prior to this > >> >> >> problem > >> >> >> beginning?). > >> >> >> > >> >> >> -- > >> >> >> Best of Luck, > >> >> >> > >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >> http://mvp.support.microsoft.com/ > >> >> >> Windows help - www.rickrogers.org > >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >> > >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com... > >> >> >> >I have already tried disabling my antivirus progam before setting > >> >> >> >up > >> >> >> >the > >> >> >> > scan, and it made no difference - the scan would not run. > >> >> >> > Besides, > >> >> >> > when > >> >> >> > chkdsk was working, it ran without regard to whether the > >> >> >> > antivirus > >> >> >> > program > >> >> >> > was running. > >> >> >> > > >> >> >> > "Rick Rogers" wrote: > >> >> >> > > >> >> >> >> Hi, > >> >> >> >> > >> >> >> >> Do you have any boot time antivirus scanners running? > >> >> >> >> > >> >> >> >> -- > >> >> >> >> Best of Luck, > >> >> >> >> > >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >> >> http://mvp.support.microsoft.com/ > >> >> >> >> Windows help - www.rickrogers.org > >> >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >> >> > >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com... > >> >> >> >> > The error message comes up AFTER the scan has been requested > >> >> >> >> > and > >> >> >> >> > scheduled > >> >> >> >> > and the computer has been rebooted so that the scan can run. > >> >> >> >> > > >> >> >> >> > "Rick Rogers" wrote: > >> >> >> >> > > >> >> >> >> >> Hi, > >> >> >> >> >> > >> >> >> >> >> Any volume in use cannot be dismounted, which is required for > >> >> >> >> >> chkdsk > >> >> >> >> >> to > >> >> >> >> >> run > >> >> >> >> >> a full check. Normally, one is prompted for it to be > >> >> >> >> >> completed > >> >> >> >> >> on > >> >> >> >> >> the > >> >> >> >> >> next > >> >> >> >> >> reboot, does this not occur for you? > >> >> >> >> >> > >> >> >> >> >> -- > >> >> >> >> >> Best of Luck, > >> >> >> >> >> > >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >> >> >> http://mvp.support.microsoft.com/ > >> >> >> >> >> Windows help - www.rickrogers.org > >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >> >> >> > >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com... > >> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get this > >> >> >> >> >> > error > >> >> >> >> >> > message: > >> >> >> >> >> > "cannot open volume for direct access." I found some old > >> >> >> >> >> > KB > >> >> >> >> >> > articles > >> >> >> >> >> > indicating that this problem had come up under Windows XP > >> >> >> >> >> > and > >> >> >> >> >> > was > >> >> >> >> >> > going > >> >> >> >> >> > to > >> >> >> >> >> > be > >> >> >> >> >> > fixed by an upcoming service pack. Why am I getting this > >> >> >> >> >> > error > >> >> >> >> >> > message > >> >> >> >> >> > with > >> >> >> >> >> > Vista Ultimate? > >> >> >> >> >> > >> >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> > >> >> >> > >> >> > >> >> > >> > >> > > |
| My System Specs |
|
08-05-2007
| #14 (permalink) |
| | Re: "cannot open volume for direct access" - error message re chkd The restore operation succeeded, but the problem with boot-time defragmentation and error-checking is still there. I am going to contact Diskeeper's customer support and see if they can shed any light on this. "Rick Rogers" wrote: > Hi Conley, > > Raxco, a maker of another disk utility, has this page of programs known to > cause this issue. You may want to run through the list to see if any of them > apply: > http://www.raxco.com/support/windows...id=494&issue=3 > > There isn't going to be a simple answer here, as under normal circumstances > the disk checker utility will run fine when scheduled. What you have is some > program that has altered the system and is gaining access to the drive and > running prior to the disk checker, thus preventing the exclusive access it > requires. Deciphering it will require some detective work, and simple > removal of any offending program will not always resolve the problem as it > may not undo all of the changes that the original installation made. This is > particularly so if the software was not designed for Vista. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Conley" <Conley@discussions.microsoft.com> wrote in message > news:6A5EE865-2655-485E-9F33-B827BDBB6B77@microsoft.com... > > Rick, > > > > I tried this twice, with services enabled and with services disabled, and > > I > > saw the same thing both times. After hitting enter at the command line > > for > > chkntfs /d, a new command line appeared (i.e., no text confirming success > > with resetting defaults, which may be the normal behavior). I then ran > > chkdsk /r and got the same error message when it tried to run after the > > reboot. > > > > "Rick Rogers" wrote: > > > >> Hi Conley, > >> > >> Try running chkntfs /d, then chkdsk. > >> > >> -- > >> Best of Luck, > >> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> http://mvp.support.microsoft.com/ > >> Windows help - www.rickrogers.org > >> My thoughts http://rick-mvp.blogspot.com > >> > >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com... > >> > Per the KB article, I disabled all non-Microsoft services and rebooted. > >> > (There was very little there except for the antivirus program.) > >> > > >> > I then tried running chkdsk with various combinations of /f, /r and /x, > >> > and > >> > I got the following results: > >> > > >> > /f No text screen came up > >> > /r The screen with the error message re > >> > "direct > >> > access" came up > >> > /x No text screen came up > >> > /f /x No text screen came up > >> > /r /x The screen with the error message re > >> > "direct > >> > access" came up > >> > > >> > Do you know of anything else that I should be looking for if the > >> > problem > >> > is > >> > not attributable to a boot-loading third-party service or driver, which > >> > should have shown up on the Autoruns scan? > >> > > >> > Thanks for all of your time and effort. > >> > > >> > > >> > > >> > "Rick Rogers" wrote: > >> > > >> >> Hi, > >> >> > >> >> There's this: http://support.microsoft.com/kb/555484 > >> >> > >> >> And as well some disk utilities make system changes that are not > >> >> undone > >> >> when > >> >> they are uninstalled. You might try running chkdsk /x to force > >> >> dismounting. > >> >> > >> >> -- > >> >> Best of Luck, > >> >> > >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> http://mvp.support.microsoft.com/ > >> >> Windows help - www.rickrogers.org > >> >> My thoughts http://rick-mvp.blogspot.com > >> >> > >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com... > >> >> > What do you mean by "disk management software"? How does it cause > >> >> > this > >> >> > issue, and how do you undo the damage? > >> >> > > >> >> > There was a recent update to Norton Antivirus 2007, but I have > >> >> > uninstalled > >> >> > the program and installed AVG Free, and I still have the same > >> >> > problem. > >> >> > Another possibility would be a rootkit scanner called gmer that I > >> >> > tried > >> >> > out > >> >> > recently. After it caused my computer to freeze, I uninstalled it. > >> >> > I > >> >> > have > >> >> > searched the registry and the file system for any lingering traces > >> >> > of > >> >> > the > >> >> > program and found nothing. I have also run Autoruns, and I saw > >> >> > nothing > >> >> > on > >> >> > the list of what was loading at start-up that struck me as unusual. > >> >> > > >> >> > > >> >> > > >> >> > "Rick Rogers" wrote: > >> >> > . > >> >> >> Hi, > >> >> >> > >> >> >> AV programs are not the only problems, any disk management software > >> >> >> can > >> >> >> cause this issue. In addition, an update to your existing AV and > >> >> >> security > >> >> >> software can cause the issue (have you done any prior to this > >> >> >> problem > >> >> >> beginning?). > >> >> >> > >> >> >> -- > >> >> >> Best of Luck, > >> >> >> > >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >> http://mvp.support.microsoft.com/ > >> >> >> Windows help - www.rickrogers.org > >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >> > >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com... > >> >> >> >I have already tried disabling my antivirus progam before setting > >> >> >> >up > >> >> >> >the > >> >> >> > scan, and it made no difference - the scan would not run. > >> >> >> > Besides, > >> >> >> > when > >> >> >> > chkdsk was working, it ran without regard to whether the > >> >> >> > antivirus > >> >> >> > program > >> >> >> > was running. > >> >> >> > > >> >> >> > "Rick Rogers" wrote: > >> >> >> > > >> >> >> >> Hi, > >> >> >> >> > >> >> >> >> Do you have any boot time antivirus scanners running? > >> >> >> >> > >> >> >> >> -- > >> >> >> >> Best of Luck, > >> >> >> >> > >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >> >> http://mvp.support.microsoft.com/ > >> >> >> >> Windows help - www.rickrogers.org > >> >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >> >> > >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com... > >> >> >> >> > The error message comes up AFTER the scan has been requested > >> >> >> >> > and > >> >> >> >> > scheduled > >> >> >> >> > and the computer has been rebooted so that the scan can run. > >> >> >> >> > > >> >> >> >> > "Rick Rogers" wrote: > >> >> >> >> > > >> >> >> >> >> Hi, > >> >> >> >> >> > >> >> >> >> >> Any volume in use cannot be dismounted, which is required for > >> >> >> >> >> chkdsk > >> >> >> >> >> to > >> >> >> >> >> run > >> >> >> >> >> a full check. Normally, one is prompted for it to be > >> >> >> >> >> completed > >> >> >> >> >> on > >> >> >> >> >> the > >> >> >> >> >> next > >> >> >> >> >> reboot, does this not occur for you? > >> >> >> >> >> > >> >> >> >> >> -- > >> >> >> >> >> Best of Luck, > >> >> >> >> >> > >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >> >> >> http://mvp.support.microsoft.com/ > >> >> >> >> >> Windows help - www.rickrogers.org > >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >> >> >> > >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com... > >> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get this > >> >> >> >> >> > error > >> >> >> >> >> > message: > >> >> >> >> >> > "cannot open volume for direct access." I found some old > >> >> >> >> >> > KB > >> >> >> >> >> > articles > >> >> >> >> >> > indicating that this problem had come up under Windows XP > >> >> >> >> >> > and > >> >> >> >> >> > was > >> >> >> >> >> > going > >> >> >> >> >> > to > >> >> >> >> >> > be > >> >> >> >> >> > fixed by an upcoming service pack. Why am I getting this > >> >> >> >> >> > error > >> >> >> >> >> > message > >> >> >> >> >> > with > >> >> >> >> >> > Vista Ultimate? > >> >> >> >> >> > >> >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> > >> >> >> > >> >> > >> >> > >> > >> > > |
| My System Specs |
|
08-05-2007
| #15 (permalink) |
| | RE: "cannot open volume for direct access" - error message re chkdsk Help, i am having the same problem! "Conley" wrote: > The chkdsk utility will no longer run. Instead, I get this error message: > "cannot open volume for direct access." I found some old KB articles > indicating that this problem had come up under Windows XP and was going to be > fixed by an upcoming service pack. Why am I getting this error message with > Vista Ultimate? |
| My System Specs |
|
08-05-2007
| #16 (permalink) |
| | RE: "cannot open volume for direct access" - error message re chkd Did you recently add or upgrade any Symantec products, such as Norton Antivirus, Norton Internet Security or Norton Antibot? "tnahowru" wrote: > Help, i am having the same problem! > > "Conley" wrote: > > > The chkdsk utility will no longer run. Instead, I get this error message: > > "cannot open volume for direct access." I found some old KB articles > > indicating that this problem had come up under Windows XP and was going to be > > fixed by an upcoming service pack. Why am I getting this error message with > > Vista Ultimate? |
| My System Specs |
|
08-08-2007
| #17 (permalink) |
| | Re: "cannot open volume for direct access" - error message re chkd On Aug 5, 9:58 pm, Conley <Con...@discussions.microsoft.com> wrote: > Did you recently add or upgrade any Symantec products, such as Norton > Antivirus, Norton Internet Security or Norton Antibot? > > > > "tnahowru" wrote: > > Help, i am having the same problem! > > > "Conley" wrote: > > > > Thechkdskutility will no longer run. Instead, I get this error message: > > > "cannotopen volume for directaccess." I found some old KB articles > > > indicating that this problem had come up under Windows XP and was going to be > > > fixed by an upcoming service pack. Why am I getting this error message with > > > Vista Ultimate?- Hide quoted text - > > - Show quoted text - I'm having the same problem, after installing Norton System Tools (XP) |
| My System Specs |
|
08-08-2007
| #18 (permalink) |
| | Re: "cannot open volume for direct access" - error message re chkd On Aug 8, 4:11 pm, jbrea...@yahoo.com wrote: > On Aug 5, 9:58 pm, Conley <Con...@discussions.microsoft.com> wrote: > > > > > > > Did you recently add or upgrade any Symantec products, such as Norton > > Antivirus, Norton Internet Security or Norton Antibot? > > > "tnahowru" wrote: > > > Help, i am having the same problem! > > > > "Conley" wrote: > > > > > Thechkdskutility will no longer run. Instead, I get this error message: > > > > "cannotopenvolumefor directaccess." I found some old KB articles > > > > indicating that this problem had come up under Windows XP and was going to be > > > > fixed by an upcoming service pack. Why am I getting this error message with > > > > Vista Ultimate?- Hide quoted text - > > > - Show quoted text - > > I'm having the same problem, after installing Norton System Tools (XP)- Hide quoted text - > > - Show quoted text - I'm sorry, after UNINSTALLING norton. |
| My System Specs |
|
08-13-2007
| #19 (permalink) |
| | Re: "cannot open volume for direct access" - error message re chkd I finally discovered that the source of my problems with chkdsk and Diskeeper was a program called Haute Secure. I had thought that it was a toolbar or BHO that would do nothing if IE was not open and would not in any event dig deep into the OS like an antivirus program. I tried every possible uninstall/reinstall/version rollback on my Symantec software before I grasped at one last straw today and uninstalled Haute Secure. Chkdsk then ran on my next reboot. It turns out that that program is quite powerful and involves some kind of kernel-level driver. System Restore is still not working from within Vista Ultimate, but I have, at all times, been able to run System Restore and Complete PC Restore from the Vista DVD. All of the messing around with the computer seems to have generated some new problems, and I may have to post some new questions on this forum in order to get back to where this all began. "Rick Rogers" wrote: > Hi Conley, > > Raxco, a maker of another disk utility, has this page of programs known to > cause this issue. You may want to run through the list to see if any of them > apply: > http://www.raxco.com/support/windows...id=494&issue=3 > > There isn't going to be a simple answer here, as under normal circumstances > the disk checker utility will run fine when scheduled. What you have is some > program that has altered the system and is gaining access to the drive and > running prior to the disk checker, thus preventing the exclusive access it > requires. Deciphering it will require some detective work, and simple > removal of any offending program will not always resolve the problem as it > may not undo all of the changes that the original installation made. This is > particularly so if the software was not designed for Vista. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Conley" <Conley@discussions.microsoft.com> wrote in message > news:6A5EE865-2655-485E-9F33-B827BDBB6B77@microsoft.com... > > Rick, > > > > I tried this twice, with services enabled and with services disabled, and > > I > > saw the same thing both times. After hitting enter at the command line > > for > > chkntfs /d, a new command line appeared (i.e., no text confirming success > > with resetting defaults, which may be the normal behavior). I then ran > > chkdsk /r and got the same error message when it tried to run after the > > reboot. > > > > "Rick Rogers" wrote: > > > >> Hi Conley, > >> > >> Try running chkntfs /d, then chkdsk. > >> > >> -- > >> Best of Luck, > >> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> http://mvp.support.microsoft.com/ > >> Windows help - www.rickrogers.org > >> My thoughts http://rick-mvp.blogspot.com > >> > >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com... > >> > Per the KB article, I disabled all non-Microsoft services and rebooted. > >> > (There was very little there except for the antivirus program.) > >> > > >> > I then tried running chkdsk with various combinations of /f, /r and /x, > >> > and > >> > I got the following results: > >> > > >> > /f No text screen came up > >> > /r The screen with the error message re > >> > "direct > >> > access" came up > >> > /x No text screen came up > >> > /f /x No text screen came up > >> > /r /x The screen with the error message re > >> > "direct > >> > access" came up > >> > > >> > Do you know of anything else that I should be looking for if the > >> > problem > >> > is > >> > not attributable to a boot-loading third-party service or driver, which > >> > should have shown up on the Autoruns scan? > >> > > >> > Thanks for all of your time and effort. > >> > > >> > > >> > > >> > "Rick Rogers" wrote: > >> > > >> >> Hi, > >> >> > >> >> There's this: http://support.microsoft.com/kb/555484 > >> >> > >> >> And as well some disk utilities make system changes that are not > >> >> undone > >> >> when > >> >> they are uninstalled. You might try running chkdsk /x to force > >> >> dismounting. > >> >> > >> >> -- > >> >> Best of Luck, > >> >> > >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> http://mvp.support.microsoft.com/ > >> >> Windows help - www.rickrogers.org > >> >> My thoughts http://rick-mvp.blogspot.com > >> >> > >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com... > >> >> > What do you mean by "disk management software"? How does it cause > >> >> > this > >> >> > issue, and how do you undo the damage? > >> >> > > >> >> > There was a recent update to Norton Antivirus 2007, but I have > >> >> > uninstalled > >> >> > the program and installed AVG Free, and I still have the same > >> >> > problem. > >> >> > Another possibility would be a rootkit scanner called gmer that I > >> >> > tried > >> >> > out > >> >> > recently. After it caused my computer to freeze, I uninstalled it. > >> >> > I > >> >> > have > >> >> > searched the registry and the file system for any lingering traces > >> >> > of > >> >> > the > >> >> > program and found nothing. I have also run Autoruns, and I saw > >> >> > nothing > >> >> > on > >> >> > the list of what was loading at start-up that struck me as unusual. > >> >> > > >> >> > > >> >> > > >> >> > "Rick Rogers" wrote: > >> >> > . > >> >> >> Hi, > >> >> >> > >> >> >> AV programs are not the only problems, any disk management software > >> >> >> can > >> >> >> cause this issue. In addition, an update to your existing AV and > >> >> >> security > >> >> >> software can cause the issue (have you done any prior to this > >> >> >> problem > >> >> >> beginning?). > >> >> >> > >> >> >> -- > >> >> >> Best of Luck, > >> >> >> > >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >> http://mvp.support.microsoft.com/ > >> >> >> Windows help - www.rickrogers.org > >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >> > >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com... > >> >> >> >I have already tried disabling my antivirus progam before setting > >> >> >> >up > >> >> >> >the > >> >> >> > scan, and it made no difference - the scan would not run. > >> >> >> > Besides, > >> >> >> > when > >> >> >> > chkdsk was working, it ran without regard to whether the > >> >> >> > antivirus > >> >> >> > program > >> >> >> > was running. > >> >> >> > > >> >> >> > "Rick Rogers" wrote: > >> >> >> > > >> >> >> >> Hi, > >> >> >> >> > >> >> >> >> Do you have any boot time antivirus scanners running? > >> >> >> >> > >> >> >> >> -- > >> >> >> >> Best of Luck, > >> >> >> >> > >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >> >> http://mvp.support.microsoft.com/ > >> >> >> >> Windows help - www.rickrogers.org > >> >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >> >> > >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com... > >> >> >> >> > The error message comes up AFTER the scan has been requested > >> >> >> >> > and > >> >> >> >> > scheduled > >> >> >> >> > and the computer has been rebooted so that the scan can run. > >> >> >> >> > > >> >> >> >> > "Rick Rogers" wrote: > >> >> >> >> > > >> >> >> >> >> Hi, > >> >> >> >> >> > >> >> >> >> >> Any volume in use cannot be dismounted, which is required for > >> >> >> >> >> chkdsk > >> >> >> >> >> to > >> >> >> >> >> run > >> >> >> >> >> a full check. Normally, one is prompted for it to be > >> >> >> >> >> completed > >> >> >> >> >> on > >> >> >> >> >> the > >> >> >> >> >> next > >> >> >> >> >> reboot, does this not occur for you? > >> >> >> >> >> > >> >> >> >> >> -- > >> >> >> >> >> Best of Luck, > >> >> >> >> >> > >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP > >> >> >> >> >> http://mvp.support.microsoft.com/ > >> >> >> >> >> Windows help - www.rickrogers.org > >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com > >> >> >> >> >> > >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message > >> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com... > >> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get this > >> >> >> >> >> > error > >> >> >> >> >> > message: > >> >> >> >> >> > "cannot open volume for direct access." I found some old > >> >> >> >> >> > KB > >> >> >> >> >> > articles > >> >> >> >> >> > indicating that this problem had come up under Windows XP > >> >> >> >> >> > and > >> >> >> >> >> > was > >> >> >> >> >> > going > >> >> >> >> >> > to > >> >> >> >> >> > be > >> >> >> >> >> > fixed by an upcoming service pack. Why am I getting this > >> >> >> >> >> > error > >> >> >> >> >> > message > >> >> >> >> >> > with > >> >> >> >> >> > Vista Ultimate? > >> >> >> >> >> > >> >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> > >> >> >> > >> >> > >> >> > >> > >> > > |
| My System Specs |
|
08-13-2007
| #20 (permalink) |
| | Re: "cannot open volume for direct access" - error message re chkd Great feedback, Conley. Thanks! -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Conley" <Conley@discussions.microsoft.com> wrote in message news:A4F66338-ED9E-4846-A44A-1EB12C27617C@microsoft.com... >I finally discovered that the source of my problems with chkdsk and >Diskeeper > was a program called Haute Secure. I had thought that it was a toolbar or > BHO that would do nothing if IE was not open and would not in any event > dig > deep into the OS like an antivirus program. I tried every possible > uninstall/reinstall/version rollback on my Symantec software before I > grasped > at one last straw today and uninstalled Haute Secure. Chkdsk then ran on > my > next reboot. It turns out that that program is quite powerful and > involves > some kind of kernel-level driver. > > System Restore is still not working from within Vista Ultimate, but I > have, > at all times, been able to run System Restore and Complete PC Restore from > the Vista DVD. > > All of the messing around with the computer seems to have generated some > new > problems, and I may have to post some new questions on this forum in order > to > get back to where this all began. > > > > "Rick Rogers" wrote: > >> Hi Conley, >> >> Raxco, a maker of another disk utility, has this page of programs known >> to >> cause this issue. You may want to run through the list to see if any of >> them >> apply: >> http://www.raxco.com/support/windows...id=494&issue=3 >> >> There isn't going to be a simple answer here, as under normal >> circumstances >> the disk checker utility will run fine when scheduled. What you have is >> some >> program that has altered the system and is gaining access to the drive >> and >> running prior to the disk checker, thus preventing the exclusive access >> it >> requires. Deciphering it will require some detective work, and simple >> removal of any offending program will not always resolve the problem as >> it >> may not undo all of the changes that the original installation made. This >> is >> particularly so if the software was not designed for Vista. >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> My thoughts http://rick-mvp.blogspot.com >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message >> news:6A5EE865-2655-485E-9F33-B827BDBB6B77@microsoft.com... >> > Rick, >> > >> > I tried this twice, with services enabled and with services disabled, >> > and >> > I >> > saw the same thing both times. After hitting enter at the command line >> > for >> > chkntfs /d, a new command line appeared (i.e., no text confirming >> > success >> > with resetting defaults, which may be the normal behavior). I then ran >> > chkdsk /r and got the same error message when it tried to run after the >> > reboot. >> > >> > "Rick Rogers" wrote: >> > >> >> Hi Conley, >> >> >> >> Try running chkntfs /d, then chkdsk. >> >> >> >> -- >> >> Best of Luck, >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> http://mvp.support.microsoft.com/ >> >> Windows help - www.rickrogers.org >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message >> >> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com... >> >> > Per the KB article, I disabled all non-Microsoft services and >> >> > rebooted. >> >> > (There was very little there except for the antivirus program.) >> >> > >> >> > I then tried running chkdsk with various combinations of /f, /r and >> >> > /x, >> >> > and >> >> > I got the following results: >> >> > >> >> > /f No text screen came up >> >> > /r The screen with the error message re >> >> > "direct >> >> > access" came up >> >> > /x No text screen came up >> >> > /f /x No text screen came up >> >> > /r /x The screen with the error message re >> >> > "direct >> >> > access" came up >> >> > >> >> > Do you know of anything else that I should be looking for if the >> >> > problem >> >> > is >> >> > not attributable to a boot-loading third-party service or driver, >> >> > which >> >> > should have shown up on the Autoruns scan? >> >> > >> >> > Thanks for all of your time and effort. >> >> > >> >> > >> >> > >> >> > "Rick Rogers" wrote: >> >> > >> >> >> Hi, >> >> >> >> >> >> There's this: http://support.microsoft.com/kb/555484 >> >> >> >> >> >> And as well some disk utilities make system changes that are not >> >> >> undone >> >> >> when >> >> >> they are uninstalled. You might try running chkdsk /x to force >> >> >> dismounting. >> >> >> >> >> >> -- >> >> >> Best of Luck, >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> http://mvp.support.microsoft.com/ >> >> >> Windows help - www.rickrogers.org >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message >> >> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com... >> >> >> > What do you mean by "disk management software"? How does it >> >> >> > cause >> >> >> > this >> >> >> > issue, and how do you undo the damage? >> >> >> > >> >> >> > There was a recent update to Norton Antivirus 2007, but I have >> >> >> > uninstalled >> >> >> > the program and installed AVG Free, and I still have the same >> >> >> > problem. >> >> >> > Another possibility would be a rootkit scanner called gmer that I >> >> >> > tried >> >> >> > out >> >> >> > recently. After it caused my computer to freeze, I uninstalled >> >> >> > it. >> >> >> > I >> >> >> > have >> >> >> > searched the registry and the file system for any lingering >> >> >> > traces >> >> >> > of >> >> >> > the >> >> >> > program and found nothing. I have also run Autoruns, and I saw >> >> >> > nothing >> >> >> > on >> >> >> > the list of what was loading at start-up that struck me as >> >> >> > unusual. >> >> >> > >> >> >> > >> >> >> > >> >> >> > "Rick Rogers" wrote: >> >> >> > . >> >> >> >> Hi, >> >> >> >> >> >> >> >> AV programs are not the only problems, any disk management >> >> >> >> software >> >> >> >> can >> >> >> >> cause this issue. In addition, an update to your existing AV and >> >> >> >> security >> >> >> >> software can cause the issue (have you done any prior to this >> >> >> >> problem >> >> >> >> beginning?). >> >> >> >> >> >> >> >> -- >> >> >> >> Best of Luck, >> >> >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> http://mvp.support.microsoft.com/ >> >> >> >> Windows help - www.rickrogers.org >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message >> >> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com... >> >> >> >> >I have already tried disabling my antivirus progam before >> >> >> >> >setting >> >> >> >> >up >> >> >> >> >the >> >> >> >> > scan, and it made no difference - the scan would not run. >> >> >> >> > Besides, >> >> >> >> > when >> >> >> >> > chkdsk was working, it ran without regard to whether the >> >> >> >> > antivirus >> >> >> >> > program >> >> >> >> > was running. >> >> >> >> > >> >> >> >> > "Rick Rogers" wrote: >> >> >> >> > >> >> >> >> >> Hi, >> >> >> >> >> >> >> >> >> >> Do you have any boot time antivirus scanners running? >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> Best of Luck, >> >> >> >> >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> >> http://mvp.support.microsoft.com/ >> >> >> >> >> Windows help - www.rickrogers.org >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message >> >> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com... >> >> >> >> >> > The error message comes up AFTER the scan has been >> >> >> >> >> > requested >> >> >> >> >> > and >> >> >> >> >> > scheduled >> >> >> >> >> > and the computer has been rebooted so that the scan can >> >> >> >> >> > run. >> >> >> >> >> > >> >> >> >> >> > "Rick Rogers" wrote: >> >> >> >> >> > >> >> >> >> >> >> Hi, >> >> >> >> >> >> >> >> >> >> >> >> Any volume in use cannot be dismounted, which is required >> >> >> >> >> >> for >> >> >> >> >> >> chkdsk >> >> >> >> >> >> to >> >> >> >> >> >> run >> >> >> >> >> >> a full check. Normally, one is prompted for it to be >> >> >> >> >> >> completed >> >> >> >> >> >> on >> >> >> >> >> >> the >> >> >> >> >> >> next >> >> >> >> >> >> reboot, does this not occur for you? >> >> >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> >> Best of Luck, >> >> >> >> >> >> >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> >> >> http://mvp.support.microsoft.com/ >> >> >> >> >> >> Windows help - www.rickrogers.org >> >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com >> >> >> >> >> >> >> >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in >> >> >> >> >> >> message >> >> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com... >> >> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get >> >> >> >> >> >> > this >> >> >> >> >> >> > error >> >> >> >> >> >> > message: >> >> >> >> >> >> > "cannot open volume for direct access." I found some >> >> >> >> >> >> > old >> >> >> >> >> >> > KB >> >> >> >> >> >> > articles >> >> >> >> >> >> > indicating that this problem had come up under Windows >> >> >> >> >> >> > XP >> >> >> >> >> >> > and >> >> >> >> >> >> > was >> >> >> >> >> >> > going >> >> >> >> >> >> > to >> >> >> >> >> >> > be >> >> >> >> >> >> > fixed by an upcoming service pack. Why am I getting >> >> >> >> >> >> > this >> >> >> >> >> >> > error >> >> >> >> >> >> > message >> >> >> >> >> >> > with >> >> >> >> >> >> > Vista Ultimate? >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> |
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