Vista - "Your copy of windows is not genuine"

I keep getting this message in a pop up. I've gone to the website and
validated my copy several times, and it doesn't seem to be taking effect. I
can't run any of my programs because of this. It has to be genuine. Vista
came standard with laptop when we purchased it. It also says that Aero isn't
working because of this. Any suggestions on how I can fix this?

Hi,

WGA failure scenarios:
http://www.microsoft.com/genuine/dow...displaylang=en

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Casey" <Casey@discussions.microsoft.com> wrote in message
news:3EC3E49A-605B-4E19-B7BF-4C6BB77E872C@microsoft.com...
>I keep getting this message in a pop up. I've gone to the website and
> validated my copy several times, and it doesn't seem to be taking effect.
> I
> can't run any of my programs because of this. It has to be genuine. Vista
> came standard with laptop when we purchased it. It also says that Aero
> isn't
> working because of this. Any suggestions on how I can fix this?

Thank you for the reply. I looked at the link you provided, but none of those
pertain to me. I bought my laptop from walmart, so I really don't see why it
isn't genuine.

"Rick Rogers" wrote:

> Hi,
>
> WGA failure scenarios:
> http://www.microsoft.com/genuine/dow...displaylang=en
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Casey" <Casey@discussions.microsoft.com> wrote in message
> news:3EC3E49A-605B-4E19-B7BF-4C6BB77E872C@microsoft.com...
> >I keep getting this message in a pop up. I've gone to the website and
> > validated my copy several times, and it doesn't seem to be taking effect.
> > I
> > can't run any of my programs because of this. It has to be genuine. Vista
> > came standard with laptop when we purchased it. It also says that Aero
> > isn't
> > working because of this. Any suggestions on how I can fix this?
>
>

Hi Casey,

See if the diagnostics at the following site help:

http://www.microsoft.com/genuine/diag/default.aspx

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP - Windows Shell/User

"Casey" <Casey@discussions.microsoft.com> wrote in message
news:02E0E6F4-5A3F-46FF-AE9A-7C9D1260847F@microsoft.com...
> Thank you for the reply. I looked at the link you provided, but none of
> those
> pertain to me. I bought my laptop from walmart, so I really don't see why
> it
> isn't genuine.
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> WGA failure scenarios:
>> http://www.microsoft.com/genuine/dow...displaylang=en
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Casey" <Casey@discussions.microsoft.com> wrote in message
>> news:3EC3E49A-605B-4E19-B7BF-4C6BB77E872C@microsoft.com...
>> >I keep getting this message in a pop up. I've gone to the website and
>> > validated my copy several times, and it doesn't seem to be taking
>> > effect.
>> > I
>> > can't run any of my programs because of this. It has to be genuine.
>> > Vista
>> > came standard with laptop when we purchased it. It also says that Aero
>> > isn't
>> > working because of this. Any suggestions on how I can fix this?
>>
>>

No... still didn't work.

"Jane C" wrote:

> Hi Casey,
>
> See if the diagnostics at the following site help:
>
> http://www.microsoft.com/genuine/diag/default.aspx
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP - Windows Shell/User
>
> "Casey" <Casey@discussions.microsoft.com> wrote in message
> news:02E0E6F4-5A3F-46FF-AE9A-7C9D1260847F@microsoft.com...
> > Thank you for the reply. I looked at the link you provided, but none of
> > those
> > pertain to me. I bought my laptop from walmart, so I really don't see why
> > it
> > isn't genuine.
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> WGA failure scenarios:
> >> http://www.microsoft.com/genuine/dow...displaylang=en
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Casey" <Casey@discussions.microsoft.com> wrote in message
> >> news:3EC3E49A-605B-4E19-B7BF-4C6BB77E872C@microsoft.com...
> >> >I keep getting this message in a pop up. I've gone to the website and
> >> > validated my copy several times, and it doesn't seem to be taking
> >> > effect.
> >> > I
> >> > can't run any of my programs because of this. It has to be genuine.
> >> > Vista
> >> > came standard with laptop when we purchased it. It also says that Aero
> >> > isn't
> >> > working because of this. Any suggestions on how I can fix this?
> >>
> >>
>

Hello Casey,

You might have better luck here:

http://forums.microsoft.com/Genuine/...1004&SiteID=25

Microsoft staff there should be able to assist you. Do read the 'Please
read before posting' and FAQ sections first.

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP - Windows Shell/User

"Casey" <Casey@discussions.microsoft.com> wrote in message
news:8CA9D565-2A5B-4167-B786-69DB4B3EF33E@microsoft.com...
> No... still didn't work.
>
> "Jane C" wrote:
>
>> Hi Casey,
>>
>> See if the diagnostics at the following site help:
>>
>> http://www.microsoft.com/genuine/diag/default.aspx
>>
>> --
>> Jane, not plain 64 bit enabled :-)
>> Batteries not included. Braincell on vacation ;-)
>> MVP - Windows Shell/User
>>
>> "Casey" <Casey@discussions.microsoft.com> wrote in message
>> news:02E0E6F4-5A3F-46FF-AE9A-7C9D1260847F@microsoft.com...
>> > Thank you for the reply. I looked at the link you provided, but none of
>> > those
>> > pertain to me. I bought my laptop from walmart, so I really don't see
>> > why
>> > it
>> > isn't genuine.
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> Hi,
>> >>
>> >> WGA failure scenarios:
>> >> http://www.microsoft.com/genuine/dow...displaylang=en
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "Casey" <Casey@discussions.microsoft.com> wrote in message
>> >> news:3EC3E49A-605B-4E19-B7BF-4C6BB77E872C@microsoft.com...
>> >> >I keep getting this message in a pop up. I've gone to the website and
>> >> > validated my copy several times, and it doesn't seem to be taking
>> >> > effect.
>> >> > I
>> >> > can't run any of my programs because of this. It has to be genuine.
>> >> > Vista
>> >> > came standard with laptop when we purchased it. It also says that
>> >> > Aero
>> >> > isn't
>> >> > working because of this. Any suggestions on how I can fix this?
>> >>
>> >>
>>