Windows Vista Forums

Setup exe stopped working when uninstalling

  1. #1


    Cara Guest

    Setup exe stopped working when uninstalling

    Hi everyone i was hoping someone could give me a hand.
    When i try to uninstall a program from the control panel i get a message
    saying setup exe has stopped working.
    does anyone know why im getting this?
    or how i can fix it?
    this is a brand new vaio laptop and i just want to unintall some of the
    programs that came on it.

    thanks in advance for any help

    Cara

      My System SpecsSystem Spec

  2.   


  3. #2


    Bob J Guest

    RE: Setup exe stopped working when uninstalling

    Please provide more info!!!!
    Which programs are you trying to uninstall?
    Which version Vista?
    --
    Regards
    Bob J
    If advise given from anyone, solves problem or not, or if solved from
    another source,post back & let us know.
    Then we all benefit.

      My System SpecsSystem Spec

  4. #3


    Cara Guest

    RE: Setup exe stopped working when uninstalling

    Hi im sorry.
    im running vista home premium

    there are a few programs im trying to get rid of

    norton antivirus
    AOL helper
    and Roxio

    thanks alot

      My System SpecsSystem Spec

  5. #4


    Bob J Guest

    RE: Setup exe stopped working when uninstalling

    Norton unfortunately is a difficult program to remove, follow the info on the
    website below:
    http://service1.symantec.com/SUPPORT...05033108162039
    Even after using the tool you may have delete individual files from the
    "Programs" folder.
    The other progroms use there "Un-install" option or remove using the
    uninstall feature in:
    Control Panel > Programs & Features > select program & select uninstal.
    If a particular program proves to be hard to remove search the web for an
    answer
    Why you are getting the message depends on which program you where trying to
    uninstal at the time, Norton is one that will cause it.
    There is nothing really wrong , just as I said some programs are difficult
    to remove.--
    Regards
    Bob J
    If advise given from anyone, solves problem or not, or if solved from
    another source,post back & let us know.
    Then we all benefit.

      My System SpecsSystem Spec

  6. #5


    uvbogden Guest

    RE: Setup exe stopped working when uninstalling

    I had the same problem with Norton, iTunes/QuickTime and Roxio/Sonic. Before
    Vista will let you update/install a newer version of a program, all remnants
    of the program must be completely removed from your system. Since the Vista
    Uninstall feature sometimes does a poor job at this, these remnants often
    have to be removed manually. Where there is a proprietary uninstall program
    like the Norton Removal Tool, use this tool after running the Vista Uninstall
    feature, then proceed to further cleanup as described in the following
    tutorial:

    Unable To Install Latest Version of Program on Vista

      My System SpecsSystem Spec

  7. #6


    SpoonyMage Guest

    Re: Setup exe stopped working when uninstalling

    Hey guys, i need some help here, too. I also have windows vista home
    premium, and im trying to uninstall the program: Grand Theft Auto: San
    Andreas. Heres where im going to:


    Start>Control Panel>Uninstall a Program> Click on GTA SA and it pops
    up.

    Setup.exe has stopped working.

    Am i to do the same thing as uninstalling Norton? Please help me here.

      My System SpecsSystem Spec

  8. #7


    Ǝиçεl Guest

    Re: Setup exe stopped working when uninstalling

    Try this program: <http://www.revouninstaller.com/>
    Use the REVO uninstaller (fourth/last option). That way you are
    certain to scrap all the registry entries -
    Also, try in Tools -> Optimization -. Junk Files Cleaner – Scan - Delete


    To get rid of Norton.

    Download the Norton Removal Tool (SymNRT) to your Desktop.

    Once downloaded please close ALL open browsers, also save any work because
    this may require a restart.

    •Go to your desktop and double click on the removal tool and then click Setup.

    •Once open Click Next

    •Accept the license agreement and click Next

    •Type in the letters/numbers that you see into the text box then click Next.

    •Then click Next and the tool will start running.

    •Once finished restart the PC.

    •Delete Nortonremoval tool from your Desktop.
    <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2004020909040706&nsf=tsgeninfo.nsf&view=docid&dtype=%E2%88%8F=&ver=&osv=&osv_lvl=&seg>
    --
    ..

    "SpoonyMage" wrote:

    >
    > Hey guys, i need some help here, too. I also have windows vista home
    > premium, and im trying to uninstall the program: Grand Theft Auto: San
    > Andreas. Heres where im going to:
    >
    >
    > Start>Control Panel>Uninstall a Program> Click on GTA SA and it pops
    > up.
    >
    > Setup.exe has stopped working.
    >
    > Am i to do the same thing as uninstalling Norton? Please help me here.
    >
    >
    > --
    > SpoonyMage
    > ------------------------------------------------------------------------
    > SpoonyMage's Profile: http://forums.techarena.in/members/121928.htm
    > View this thread: http://forums.techarena.in/windows-v...nce/807263.htm
    >
    > http://forums.techarena.in
    >
    >

      My System SpecsSystem Spec


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