Vista - None of my programs will connect to the Internet

This problem started a little over a week ago on my Dell desktop running XP.
Nothing will connect. Opera, IE6, Firefox, or any of my online games. It's
not my Internet, both laptops can connect through the wireless router just
fine. Also, the internet connection on the desktop is connected, sending and
recieving packets.

I've checked McAfee, it isn't the problem. I don't even know what set this
off. One day it was working, the next day it wasn't. I would greatly
appreciate it if someone could help me out.

Hi Stew,

Check for any installed Windows Updates on the date that it stopped working.
Control Panel/Programs and Features, there is a link to view installed
update. Uninstall those that have an install date that corresponds with the
onset of this problem (KB937143 has been reported to cause an issue with
IE7, but not with other programs, you may want to remove that one first).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Stew" <Stew@discussions.microsoft.com> wrote in message
news:36A92553-A004-4923-8C76-B2DB2155DFF0@microsoft.com...
> This problem started a little over a week ago on my Dell desktop running
> XP.
> Nothing will connect. Opera, IE6, Firefox, or any of my online games. It's
> not my Internet, both laptops can connect through the wireless router just
> fine. Also, the internet connection on the desktop is connected, sending
> and
> recieving packets.
>
> I've checked McAfee, it isn't the problem. I don't even know what set
> this
> off. One day it was working, the next day it wasn't. I would greatly
> appreciate it if someone could help me out.

Thanks for the suggestion. I think it will work but I can't figure out how
to remove the updates. Could you help me out again?

"Rick Rogers" wrote:

> Hi Stew,
>
> Check for any installed Windows Updates on the date that it stopped working.
> Control Panel/Programs and Features, there is a link to view installed
> update. Uninstall those that have an install date that corresponds with the
> onset of this problem (KB937143 has been reported to cause an issue with
> IE7, but not with other programs, you may want to remove that one first).
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Stew" <Stew@discussions.microsoft.com> wrote in message
> news:36A92553-A004-4923-8C76-B2DB2155DFF0@microsoft.com...
> > This problem started a little over a week ago on my Dell desktop running
> > XP.
> > Nothing will connect. Opera, IE6, Firefox, or any of my online games. It's
> > not my Internet, both laptops can connect through the wireless router just
> > fine. Also, the internet connection on the desktop is connected, sending
> > and
> > recieving packets.
> >
> > I've checked McAfee, it isn't the problem. I don't even know what set
> > this
> > off. One day it was working, the next day it wasn't. I would greatly
> > appreciate it if someone could help me out.
>
>

Nevermind, I figured out how to uninstall them.

"Stew" wrote:

> Thanks for the suggestion. I think it will work but I can't figure out how
> to remove the updates. Could you help me out again?
>
> "Rick Rogers" wrote:
>
> > Hi Stew,
> >
> > Check for any installed Windows Updates on the date that it stopped working.
> > Control Panel/Programs and Features, there is a link to view installed
> > update. Uninstall those that have an install date that corresponds with the
> > onset of this problem (KB937143 has been reported to cause an issue with
> > IE7, but not with other programs, you may want to remove that one first).
> >
> > --
> > Best of Luck,
> >
> > Rick Rogers, aka "Nutcase" - Microsoft MVP
> > http://mvp.support.microsoft.com/
> > Windows help - www.rickrogers.org
> > My thoughts http://rick-mvp.blogspot.com
> >
> > "Stew" <Stew@discussions.microsoft.com> wrote in message
> > news:36A92553-A004-4923-8C76-B2DB2155DFF0@microsoft.com...
> > > This problem started a little over a week ago on my Dell desktop running
> > > XP.
> > > Nothing will connect. Opera, IE6, Firefox, or any of my online games. It's
> > > not my Internet, both laptops can connect through the wireless router just
> > > fine. Also, the internet connection on the desktop is connected, sending
> > > and
> > > recieving packets.
> > >
> > > I've checked McAfee, it isn't the problem. I don't even know what set
> > > this
> > > off. One day it was working, the next day it wasn't. I would greatly
> > > appreciate it if someone could help me out.
> >
> >

Oh well, deleting all the updates from that day didn't fix it. Any other
suggestions?

"Stew" wrote:

> Nevermind, I figured out how to uninstall them.
>
> "Stew" wrote:
>
> > Thanks for the suggestion. I think it will work but I can't figure out how
> > to remove the updates. Could you help me out again?
> >
> > "Rick Rogers" wrote:
> >
> > > Hi Stew,
> > >
> > > Check for any installed Windows Updates on the date that it stopped working.
> > > Control Panel/Programs and Features, there is a link to view installed
> > > update. Uninstall those that have an install date that corresponds with the
> > > onset of this problem (KB937143 has been reported to cause an issue with
> > > IE7, but not with other programs, you may want to remove that one first).
> > >
> > > --
> > > Best of Luck,
> > >
> > > Rick Rogers, aka "Nutcase" - Microsoft MVP
> > > http://mvp.support.microsoft.com/
> > > Windows help - www.rickrogers.org
> > > My thoughts http://rick-mvp.blogspot.com
> > >
> > > "Stew" <Stew@discussions.microsoft.com> wrote in message
> > > news:36A92553-A004-4923-8C76-B2DB2155DFF0@microsoft.com...
> > > > This problem started a little over a week ago on my Dell desktop running
> > > > XP.
> > > > Nothing will connect. Opera, IE6, Firefox, or any of my online games. It's
> > > > not my Internet, both laptops can connect through the wireless router just
> > > > fine. Also, the internet connection on the desktop is connected, sending
> > > > and
> > > > recieving packets.
> > > >
> > > > I've checked McAfee, it isn't the problem. I don't even know what set
> > > > this
> > > > off. One day it was working, the next day it wasn't. I would greatly
> > > > appreciate it if someone could help me out.
> > >
> > >

Ok, I have exactly the same problem. A couple of days ago the internet browsing stopped working. I'm using uTorrent, and it's working flawlessly. It all started a couple of weeks ago, and I read in some posts that Nod32 could corrupt the Winsock stacks. So i started clearing the stack in the command prompt (Netsh Winsock Reset, and ipconfig /flushdns) restarted the computer and i was up and running again. But the other day that didn't do it any more. So I uninstalled Nod32 (which turned out to be a hassle). Anyway, it didn't help, so i did a system restore. Voila, up and running again... for a minute or so until it all came to a halt again. Did a new system restore, perfect for a minute until it all stops (except uTorrent). Something dodgy is going on here.
****HijackThis Log****
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:59:29 PM, on 26/08/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
E:\Programs\uTorrent\utorrent.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\PowerArchiver\PASTARTER.EXE
C:\Program Files (x86)\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Picasa2\PicasaMediaDetector.exe
C:\Program Files (x86)\Common Files\Logishrd\LComMgr\Communications_Helper.exe
C:\Program Files (x86)\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
E:\Program\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Mouse Gestures - {A6A49249-57AE-4295-8D4D-18A9502C7D8E} - C:\Program Files (x86)\Internet Explorer\Plugins\Drowse\MouseGestures.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] "C:\Program Files (x86)\Picasa2\PicasaMediaDetector.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files (x86)\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files (x86)\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\VistaCodecPack\QT\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [µTorrent] "E:\Programs\uTorrent\utorrent.exe"
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [PowerArchiver Tray] C:\Program Files (x86)\PowerArchiver\PASTARTER.EXE
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {4E660F19-E91E-41e1-88EF-D1DFAB118F67} - C:\Program Files (x86)\Internet Explorer\Plugins\Drowse\MouseGestures.dll
O9 - Extra 'Tools' menuitem: Mouse Gestures... - {4E660F19-E91E-41e1-88EF-D1DFAB118F67} - C:\Program Files (x86)\Internet Explorer\Plugins\Drowse\MouseGestures.dll
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVCSer64.exe
O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files (x86)\Maxtor\Maxtor Backup\MaxBackServiceInt.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Unknown owner - C:\Program Files (x86)\Eset\nod32krn.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)


IpConfig
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Danneman
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link AirPlus G DWL-G510 Wireless PCI Ad
apter(rev.C)
Physical Address. . . . . . . . . : 00-17-9A-AF-14-B3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9d37:ef1:371e:c567%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, 26 August 2007 7:23:12 PM
Lease Expires . . . . . . . . . . : Monday, 27 August 2007 7:23:11 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 167778202
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{D149B1A6-25DC-4053-9E34-0578A5C94
282}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.3%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4136:e390:300a:2c08:3f57:fefc(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::300a:2c08:3f57:fefc%9(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


And... yes I'm sending this reply on My laptop using XP and the same wireless interent connection

br

Daniel