Window's Update has repeatedly (4 times so far) failed to install
KB938979. I observed the installation and notice something unusual.
As normal, the computer restarts to apply the patch and displays
message "Applying Updates" during startup. However, it then reboots
and displays the message again. It completes the second startup.
Checking the Windows Update History shows that the update has failed
with an 8007002 error.

The trouble shooting step for an 8007002 error is to delete the
temporary update files that Windows uses to identify updates which are
located in C:/Windows/ SoftwareDistribution/ DataStore and then try
the update again. I did this and it still fails.

For now, I hid the KB938979 update so that it doesn't keep trying to
install. My computer (home build with Vista Home Premium) is running
fine. Does anyone have any comments or suggestions? Is anyone else
having this problem?



George

George

You might want to post this message in the microsoft.public.windowsupdate
newsgroup. The experts there will be aware of problems with the current
batch of updates.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"George" <aglozier@xxxxxx> wrote in message
news:1188591022.654394.238120@xxxxxx

> Window's Update has repeatedly (4 times so far) failed to install
> KB938979. I observed the installation and notice something unusual.
> As normal, the computer restarts to apply the patch and displays
> message "Applying Updates" during startup. However, it then reboots
> and displays the message again. It completes the second startup.
> Checking the Windows Update History shows that the update has failed
> with an 8007002 error.
>
> The trouble shooting step for an 8007002 error is to delete the
> temporary update files that Windows uses to identify updates which are
> located in C:/Windows/ SoftwareDistribution/ DataStore and then try
> the update again. I did this and it still fails.
>
> For now, I hid the KB938979 update so that it doesn't keep trying to
> install. My computer (home build with Vista Home Premium) is running
> fine. Does anyone have any comments or suggestions? Is anyone else
> having this problem?
>
> George
>

Thanks! I do so.

George

On Aug 31, 4:06 pm, "Ronnie Vernon MVP" <r...@xxxxxx> wrote:

> George
>
> You might want to post this message in the microsoft.public.windowsupdate
> newsgroup. The experts there will be aware of problems with the current
> batch of updates.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
> "George" <agloz...@xxxxxx> wrote in message
>
> news:1188591022.654394.238120@xxxxxx
>
>
>

> > Window's Update has repeatedly (4 times so far) failed to install
> > KB938979. I observed the installation and notice something unusual.
> > As normal, the computer restarts to apply the patch and displays
> > message "Applying Updates" during startup. However, it then reboots
> > and displays the message again. It completes the second startup.
> > Checking the Windows Update History shows that the update has failed
> > with an 8007002 error.

>

> > The trouble shooting step for an 8007002 error is to delete the
> > temporary update files that Windows uses to identify updates which are
> > located in C:/Windows/ SoftwareDistribution/ DataStore and then try
> > the update again. I did this and it still fails.

>

> > For now, I hid the KB938979 update so that it doesn't keep trying to
> > install. My computer (home build with Vista Home Premium) is running
> > fine. Does anyone have any comments or suggestions? Is anyone else
> > having this problem?

>

> > George- Hide quoted text -

>
> - Show quoted text -

Before I posted in the microsoft.public.windowsupdate newsgroup, I
searched it. I found the thread below in which someone had a
workaround to get KB938979 to install. It worked for me!

http://groups.google.com/group/micro...d595b125ff1ce2

George

On Sep 1, 8:53 am, George <agloz...@xxxxxx> wrote:

> Thanks! I do so.
>
> George
>
> On Aug 31, 4:06 pm, "Ronnie Vernon MVP" <r...@xxxxxx> wrote:
>
>
>

> > George

>

> > You might want to post this message in the microsoft.public.windowsupdate
> > newsgroup. The experts there will be aware of problems with the current
> > batch of updates.

>

> > --

>

> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User

>

> > "George" <agloz...@xxxxxx> wrote in message

>

> >news:1188591022.654394.238120@xxxxxx

>

> > > Window's Update has repeatedly (4 times so far) failed to install
> > > KB938979. I observed the installation and notice something unusual.
> > > As normal, the computer restarts to apply the patch and displays
> > > message "Applying Updates" during startup. However, it then reboots
> > > and displays the message again. It completes the second startup.
> > > Checking the Windows Update History shows that the update has failed
> > > with an 8007002 error.

>

> > > The trouble shooting step for an 8007002 error is to delete the
> > > temporary update files that Windows uses to identify updates which are
> > > located in C:/Windows/ SoftwareDistribution/ DataStore and then try
> > > the update again. I did this and it still fails.

>

> > > For now, I hid the KB938979 update so that it doesn't keep trying to
> > > install. My computer (home build with Vista Home Premium) is running
> > > fine. Does anyone have any comments or suggestions? Is anyone else
> > > having this problem?

>

> > > George- Hide quoted text -

>

> > - Show quoted text -- Hide quoted text -

>
> - Show quoted text -

George

Great, glad that helped.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"George" <aglozier@xxxxxx> wrote in message
news:1188835708.958597.227880@xxxxxx

> Before I posted in the microsoft.public.windowsupdate newsgroup, I
> searched it. I found the thread below in which someone had a
> workaround to get KB938979 to install. It worked for me!
>
> http://groups.google.com/group/micro...d595b125ff1ce2
>
> George
>
> On Sep 1, 8:53 am, George <agloz...@xxxxxx> wrote:

>> Thanks! I do so.
>>
>> George
>>
>> On Aug 31, 4:06 pm, "Ronnie Vernon MVP" <r...@xxxxxx> wrote:
>>
>>
>>

>> > George

>>

>> > You might want to post this message in the
>> > microsoft.public.windowsupdate
>> > newsgroup. The experts there will be aware of problems with the current
>> > batch of updates.

>>

>> > --

>>

>> > Ronnie Vernon
>> > Microsoft MVP
>> > Windows Shell/User

>>

>> > "George" <agloz...@xxxxxx> wrote in message

>>

>> >news:1188591022.654394.238120@xxxxxx

>>

>> > > Window's Update has repeatedly (4 times so far) failed to install
>> > > KB938979. I observed the installation and notice something unusual.
>> > > As normal, the computer restarts to apply the patch and displays
>> > > message "Applying Updates" during startup. However, it then reboots
>> > > and displays the message again. It completes the second startup.
>> > > Checking the Windows Update History shows that the update has failed
>> > > with an 8007002 error.

>>

>> > > The trouble shooting step for an 8007002 error is to delete the
>> > > temporary update files that Windows uses to identify updates which
>> > > are
>> > > located in C:/Windows/ SoftwareDistribution/ DataStore and then try
>> > > the update again. I did this and it still fails.

>>

>> > > For now, I hid the KB938979 update so that it doesn't keep trying to
>> > > install. My computer (home build with Vista Home Premium) is running
>> > > fine. Does anyone have any comments or suggestions? Is anyone else
>> > > having this problem?

>>

>> > > George- Hide quoted text -

>>

>> > - Show quoted text -- Hide quoted text -

>>
>> - Show quoted text -

>