Before I posted in the microsoft.public.windowsupdate newsgroup, I
searched it. I found the thread below in which someone had a
workaround to get KB938979 to install. It worked for me! http://groups.google.com/group/micro...d595b125ff1ce2
On Sep 1, 8:53 am, George <agloz...@xxxxxx> wrote:
> Thanks! I do so.
> On Aug 31, 4:06 pm, "Ronnie Vernon MVP" <r...@xxxxxx> wrote:
> > You might want to post this message in the microsoft.public.windowsupdate
> > newsgroup. The experts there will be aware of problems with the current
> > batch of updates.
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> > "George" <agloz...@xxxxxx> wrote in message
> > > Window's Update has repeatedly (4 times so far) failed to install
> > > KB938979. I observed the installation and notice something unusual.
> > > As normal, the computer restarts to apply the patch and displays
> > > message "Applying Updates" during startup. However, it then reboots
> > > and displays the message again. It completes the second startup.
> > > Checking the Windows Update History shows that the update has failed
> > > with an 8007002 error.
> > > The trouble shooting step for an 8007002 error is to delete the
> > > temporary update files that Windows uses to identify updates which are
> > > located in C:/Windows/ SoftwareDistribution/ DataStore and then try
> > > the update again. I did this and it still fails.
> > > For now, I hid the KB938979 update so that it doesn't keep trying to
> > > install. My computer (home build with Vista Home Premium) is running
> > > fine. Does anyone have any comments or suggestions? Is anyone else
> > > having this problem?
> > > George- Hide quoted text -
> > - Show quoted text -- Hide quoted text -
> - Show quoted text -