Actually, I tried both methods of installing the printer... First trying to
use the CD's that came with the printer, then trying the "Add Printer". Both
methods end in the same situation: print spooler needs to be restarted. The
printer is the new Canon MX310, and it has not been connected yet, as it was
instructed to be connected only after installation of the software. It is
local to the computer via USB, as I don't run any networks.
> Azn_Rice_Man wrote:
> > I just purchased a HP Pavilion PC with pre-loaded Windows Vista Home Premium
> > and tried to install a new printer... When I click on the "Add Printer"
> > button in the wizard, I get the error message indicating that the print
> > spooler is not started and it asks for me to either restart the service or
> > restart the computer. I have tried both solutions but neither worked, as I
> > still get the error when I click on the "Add Printer." Can someone help me
> > out here?
> Is there a reason you're using the Add Printer wizard instead of just
> installing the printer drivers/software? Some printers (particularly
> HPs) need you to install this way. What printer (make/model)? How is the
> printer connected? Network? Local to some other computer on the network?
> Local to your machine via USB?
> Elephant Boy Computers
> "Don't Panic!"
> MS-MVP Windows - Shell/User