Windows Vista Forums

printer offline

  1. #1


    mrsdolph Guest

    printer offline

    I can see my printer but it is marked offline. How do I turn it back online?


      My System SpecsSystem Spec

  2. #2


    Bob Headrick Guest

    Re: printer offline

    "mrsdolph" <mrsdolph@xxxxxx> wrote in message
    news:2C3E0B4D-C2C6-4DE9-A04C-FA8D3DEF801E@xxxxxx

    > I can see my printer but it is marked offline. How do I turn it back
    > online?
    Make sure the printer is plugged in, turned on and connect. Go to Start,
    Printers, double-click on the printer, Printer then make sure "Use printer
    offline" is unchecked.

    If this does not help please let us know what model printer you have and how
    it is connected.

    Regards,
    Bob Headrick, MS MVP Printing/Imaging



      My System SpecsSystem Spec

  3. #3


    mrsdolph Guest

    Re: printer offline

    Yes, printer is plugged in, on and connected. I unchecked use printer online
    but no luck. I am running a MS vista system using a HP Deskjet F380 all in
    one printer.
    Thanks for looking further!

    "Bob Headrick" wrote:

    > "mrsdolph" <mrsdolph@xxxxxx> wrote in message
    > news:2C3E0B4D-C2C6-4DE9-A04C-FA8D3DEF801E@xxxxxx

    > > I can see my printer but it is marked offline. How do I turn it back
    > > online?
    >
    > Make sure the printer is plugged in, turned on and connect. Go to Start,
    > Printers, double-click on the printer, Printer then make sure "Use printer
    > offline" is unchecked.
    >
    > If this does not help please let us know what model printer you have and how
    > it is connected.
    >
    > Regards,
    > Bob Headrick, MS MVP Printing/Imaging
    >
    >

      My System SpecsSystem Spec

  4. #4


    mrsdolph Guest

    Re: printer offline

    Bob - Did you see my response to your note below. It is posted. Please
    advise. Thanks big time

    "Bob Headrick" wrote:

    > "mrsdolph" <mrsdolph@xxxxxx> wrote in message
    > news:2C3E0B4D-C2C6-4DE9-A04C-FA8D3DEF801E@xxxxxx

    > > I can see my printer but it is marked offline. How do I turn it back
    > > online?
    >
    > Make sure the printer is plugged in, turned on and connect. Go to Start,
    > Printers, double-click on the printer, Printer then make sure "Use printer
    > offline" is unchecked.
    >
    > If this does not help please let us know what model printer you have and how
    > it is connected.
    >
    > Regards,
    > Bob Headrick, MS MVP Printing/Imaging
    >
    >

      My System SpecsSystem Spec

  5. #5


    Join Date : Jun 2008
    Posts : 1
    Vista Home Premium 32
    Local Time: 17:50


     

    Re: printer offline after Hibernation

    Same problem - wireless Dell network printer comes up offline if it is powered off when Vista Home (SP1) boots or when Vista wakes up from Hibernation. Tried MS's Hot Fix - said it was already installed.

    According to my techie son, the printer spooler service is fouled up in Vista. We put the following batch program together to stop/start the service on the fly and presto, the offline printer comes right back online. No reboot needed.

    You must "Run as Administrator". You might want to add a "pause" (no quotes) at the end of the batch program to make sure it runs without any errors, them remove it after testing. Name the job anything you want .bat and put it on your desktop for easy access.

    Imagine, a DOS batch job fix for Vista!


    @echo off
    net stop "Print Spooler"
    net start "Print Spooler"

      My System SpecsSystem Spec

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