Vista - HP Photosmart 7180

10-29-2007

Hello. I purchased a laptop with Vista on it for my son. We loaded the
Vista driver for the printer. It works fine right away, but then goes off
line. I'm unable to bring the print driver back on line and the only way
I've been able to get around it is to delete the offline driver and reinstall
the printer. Why is this going on and how do you bring the printer on the pc
back on line. I am using a router in the house that other pc's have no
troubles printing. It seems to be a Vista thing.
--
Mark

10-29-2007

In article <4FADE599-9393-4CBF-B8E4-3E69DCD00495@xxxxxx>,
Mark@xxxxxx says...

Quote:

> Hello. I purchased a laptop with Vista on it for my son. We loaded the
> Vista driver for the printer. It works fine right away, but then goes off
> line. I'm unable to bring the print driver back on line and the only way
> I've been able to get around it is to delete the offline driver and reinstall
> the printer. Why is this going on and how do you bring the printer on the pc
> back on line. I am using a router in the house that other pc's have no
> troubles printing. It seems to be a Vista thing.

If it's USB, you can try unplugging the USB cable (makes no difference
which end), wait a few seconds, then plug it back in.

--
If there is a no_junk in my address, please REMOVE it before replying!
All junk mail senders will be prosecuted to the fullest extent of the
law!!
http://home.att.net/~andyross

10-31-2007

Mark, it could be a wrong Port IP address. That was my problem. Once I
fixed that it worked well.
To find your IP address go to your printer and do the following:
Press the Setup button on your printer then scroll using the arrow key and
select Network then select View Network Settings then select Print
Network Configuration Page.

On your laptop go to Control Panel - Printer - highlight the printer icon
then go to Properties. Under the Port tab click the Configure button and
make the change.

HTH,
HB

"Mark" <Mark@xxxxxx> wrote in message
news:4FADE599-9393-4CBF-B8E4-3E69DCD00495@xxxxxx

Quote:

> Hello. I purchased a laptop with Vista on it for my son. We loaded the
> Vista driver for the printer. It works fine right away, but then goes off
> line. I'm unable to bring the print driver back on line and the only way
> I've been able to get around it is to delete the offline driver and
> reinstall
> the printer. Why is this going on and how do you bring the printer on the
> pc
> back on line. I am using a router in the house that other pc's have no
> troubles printing. It seems to be a Vista thing.
> --
> Mark

11-04-2007

"Mark" <Mark@xxxxxx> wrote in message
news:4FADE599-9393-4CBF-B8E4-3E69DCD00495@xxxxxx

Quote:

> Hello. I purchased a laptop with Vista on it for my son. We loaded the
> Vista driver for the printer. It works fine right away, but then goes off
> line.

There is a "Critical update to prevent unexpected printer uninstall" patch
available at:
http://h10025.www1.hp.com/ewfrf/wc/s...s=2093&lang=en

Regards,
Bob Headrick, MS MVP Printing/Imaging

10-29-2007	#1 (permalink)
Mark n/a posts	HP Photosmart 7180 Hello. I purchased a laptop with Vista on it for my son. We loaded the Vista driver for the printer. It works fine right away, but then goes off line. I'm unable to bring the print driver back on line and the only way I've been able to get around it is to delete the offline driver and reinstall the printer. Why is this going on and how do you bring the printer on the pc back on line. I am using a router in the house that other pc's have no troubles printing. It seems to be a Vista thing. -- Mark
My System Specs

10-29-2007	#2 (permalink)
Andrew Rossmann n/a posts	Re: HP Photosmart 7180 In article <4FADE599-9393-4CBF-B8E4-3E69DCD00495@xxxxxx>, Mark@xxxxxx says... Quote: > Hello. I purchased a laptop with Vista on it for my son. We loaded the > Vista driver for the printer. It works fine right away, but then goes off > line. I'm unable to bring the print driver back on line and the only way > I've been able to get around it is to delete the offline driver and reinstall > the printer. Why is this going on and how do you bring the printer on the pc > back on line. I am using a router in the house that other pc's have no > troubles printing. It seems to be a Vista thing. If it's USB, you can try unplugging the USB cable (makes no difference which end), wait a few seconds, then plug it back in. -- If there is a no_junk in my address, please REMOVE it before replying! All junk mail senders will be prosecuted to the fullest extent of the law!! http://home.att.net/~andyross
My System Specs

10-31-2007	#3 (permalink)
HB n/a posts	Re: HP Photosmart 7180 Mark, it could be a wrong Port IP address. That was my problem. Once I fixed that it worked well. To find your IP address go to your printer and do the following: Press the Setup button on your printer then scroll using the arrow key and select Network then select View Network Settings then select Print Network Configuration Page. On your laptop go to Control Panel - Printer - highlight the printer icon then go to Properties. Under the Port tab click the Configure button and make the change. HTH, HB "Mark" <Mark@xxxxxx> wrote in message news:4FADE599-9393-4CBF-B8E4-3E69DCD00495@xxxxxx Quote: > Hello. I purchased a laptop with Vista on it for my son. We loaded the > Vista driver for the printer. It works fine right away, but then goes off > line. I'm unable to bring the print driver back on line and the only way > I've been able to get around it is to delete the offline driver and > reinstall > the printer. Why is this going on and how do you bring the printer on the > pc > back on line. I am using a router in the house that other pc's have no > troubles printing. It seems to be a Vista thing. > -- > Mark
My System Specs

11-04-2007	#4 (permalink)
Bob Headrick n/a posts	Re: HP Photosmart 7180 "Mark" <Mark@xxxxxx> wrote in message news:4FADE599-9393-4CBF-B8E4-3E69DCD00495@xxxxxx Quote: > Hello. I purchased a laptop with Vista on it for my son. We loaded the > Vista driver for the printer. It works fine right away, but then goes off > line. There is a "Critical update to prevent unexpected printer uninstall" patch available at: http://h10025.www1.hp.com/ewfrf/wc/s...s=2093&lang=en Regards, Bob Headrick, MS MVP Printing/Imaging
My System Specs

Similar Threads
Thread	Forum
photosmart 7180 error message	Vista print fax & scan
HP PhotoSmart Essential v2.5 and HP PhotoSmart C6280 All-in-One	Vista General
HP PhotoSmart Essential v2.5 and HP PhotoSmart C6280 All-in-One	Vista music pictures video
HP 7180 wireless all in one printer	Vista General
HP 7180 wireless all in one printer	Vista hardware & devices