Vista - Another printer problem with Vista

11-13-2007

I, too, get the "spooler has stopped working" message with my HP Photosmart
8450.
But my bigger problem is that I seem to have to keep re-installing the
printer, especially for any graphics. Sometimes I delete the printer,
restart and reinstall. I've found that if I demand that Vista install with
a new driver I get results quicker. And I have yet to perfect the order of
the starting, reinstalling, etc. :-\
Why does this wonderful Vista machine keeps "losing" the correct
installation and driver for my printer? Is there anything I can do to keep
the correct installation and driver once I've got it?
~ JM

11-13-2007

If the printer has a network card, HP has a fix for the software that
removes the printer.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jo MacArthur" <macarthur@xxxxxx> wrote in message
news

01937A8-EC04-4669-9A3C-BCEFA947C12D@xxxxxx

Quote:

> I, too, get the "spooler has stopped working" message with my HP
> Photosmart 8450.
> But my bigger problem is that I seem to have to keep re-installing the
> printer, especially for any graphics. Sometimes I delete the printer,
> restart and reinstall. I've found that if I demand that Vista install
> with a new driver I get results quicker. And I have yet to perfect the
> order of the starting, reinstalling, etc. :-\
> Why does this wonderful Vista machine keeps "losing" the correct
> installation and driver for my printer? Is there anything I can do to
> keep the correct installation and driver once I've got it?
> ~ JM

11-13-2007	#1 (permalink)
Jo MacArthur n/a posts	Another printer problem with Vista I, too, get the "spooler has stopped working" message with my HP Photosmart 8450. But my bigger problem is that I seem to have to keep re-installing the printer, especially for any graphics. Sometimes I delete the printer, restart and reinstall. I've found that if I demand that Vista install with a new driver I get results quicker. And I have yet to perfect the order of the starting, reinstalling, etc. :-\ Why does this wonderful Vista machine keeps "losing" the correct installation and driver for my printer? Is there anything I can do to keep the correct installation and driver once I've got it? ~ JM
My System Specs

11-13-2007	#2 (permalink)
Alan Morris [MSFT] n/a posts	Re: Another printer problem with Vista If the printer has a network card, HP has a fix for the software that removes the printer. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Jo MacArthur" <macarthur@xxxxxx> wrote in message news01937A8-EC04-4669-9A3C-BCEFA947C12D@xxxxxx Quote: > I, too, get the "spooler has stopped working" message with my HP > Photosmart 8450. > But my bigger problem is that I seem to have to keep re-installing the > printer, especially for any graphics. Sometimes I delete the printer, > restart and reinstall. I've found that if I demand that Vista install > with a new driver I get results quicker. And I have yet to perfect the > order of the starting, reinstalling, etc. :-\ > Why does this wonderful Vista machine keeps "losing" the correct > installation and driver for my printer? Is there anything I can do to > keep the correct installation and driver once I've got it? > ~ JM
My System Specs

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