I had a printer that quit working that I had to replace. I can't remove the
printer from my printers folder. I am logged on as administrator but I get
an error message 0x00000057. I am at a loss as to how to get rid of it. Any
suggestions are welcomed.



TJH

TJ <TJ@xxxxxx> wrote:

>I had a printer that quit working that I had to replace. I can't remove the
>printer from my printers folder. I am logged on as administrator but I get
>an error message 0x00000057. I am at a loss as to how to get rid of it. Any
>suggestions are welcomed.
>
>TJH

TJ
If you open the print queue for that printer are there any jobs waiting to
print? If there are you will need to cancel them before you will be able to
remove the printer.
Tony
MS MVP Printing/Imaging

Thanks for the suggestion but there are no print jobs in the queue. I had no
problems removing on the networked Windows XP SP2 but can't remove them
Vista.
--
TJH


"Tony" wrote:

> TJ <TJ@xxxxxx> wrote:

> >I had a printer that quit working that I had to replace. I can't remove the
> >printer from my printers folder. I am logged on as administrator but I get
> >an error message 0x00000057. I am at a loss as to how to get rid of it. Any
> >suggestions are welcomed.
> >
> >TJH

>
> TJ
> If you open the print queue for that printer are there any jobs waiting to
> print? If there are you will need to cancel them before you will be able to
> remove the printer.
> Tony
> MS MVP Printing/Imaging
>
>

Try this:

Control Panel (Classic view) > Printers > Menu > File > Run as Administrator >
Server Properties > Drivers tab, highlight the printer and press the Remove
button.


I Bleed Blue and Gold
GO BEARS!


"TJ" <TJ@xxxxxx> wrote in message
news:62195619-B40F-4BD7-9290-C231B723F9A7@xxxxxx

> Thanks for the suggestion but there are no print jobs in the queue. I had no
> problems removing on the networked Windows XP SP2 but can't remove them
> Vista.
> --
> TJH
>
>
> "Tony" wrote:
>

>> TJ <TJ@xxxxxx> wrote:

>> >I had a printer that quit working that I had to replace. I can't remove the
>> >printer from my printers folder. I am logged on as administrator but I get
>> >an error message 0x00000057. I am at a loss as to how to get rid of it.
>> >Any
>> >suggestions are welcomed.
>> >
>> >TJH

>>
>> TJ
>> If you open the print queue for that printer are there any jobs waiting to
>> print? If there are you will need to cancel them before you will be able to
>> remove the printer.
>> Tony
>> MS MVP Printing/Imaging
>>
>>

i am having the same problem, however i show documents waiting to print, but
i can't remove them. can't get rid of the drivers as they are in use.
totally unreponsive, also can't reinstall the printer. LOVE THAT VISTA
help plz.

"Cal Bear '66" wrote:

> Try this:
>
> Control Panel (Classic view) > Printers > Menu > File > Run as Administrator >
> Server Properties > Drivers tab, highlight the printer and press the Remove
> button.
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "TJ" <TJ@xxxxxx> wrote in message
> news:62195619-B40F-4BD7-9290-C231B723F9A7@xxxxxx

> > Thanks for the suggestion but there are no print jobs in the queue. I had no
> > problems removing on the networked Windows XP SP2 but can't remove them
> > Vista.
> > --
> > TJH
> >
> >
> > "Tony" wrote:
> >

> >> TJ <TJ@xxxxxx> wrote:
> >> >I had a printer that quit working that I had to replace. I can't remove the
> >> >printer from my printers folder. I am logged on as administrator but I get
> >> >an error message 0x00000057. I am at a loss as to how to get rid of it.
> >> >Any
> >> >suggestions are welcomed.
> >> >
> >> >TJH
> >>
> >> TJ
> >> If you open the print queue for that printer are there any jobs waiting to
> >> print? If there are you will need to cancel them before you will be able to
> >> remove the printer.
> >> Tony
> >> MS MVP Printing/Imaging
> >>
> >>

>
>

TJH, I recently experienced exactly the same problem. It was frustrating enough to have the 'phantom printer' keep showing up that I kept working at it until I found a solution.

The printer that I could not delete had a unique name (i.e., Laserjet 5P Den), so I decided to use 'regedit' and search for that exact name. Each time there was an associated registry entry (about 6 or 7 time), I deleted it. I then restarted the computer and voila! - the 'phantom printer' was deleted, and there did not seem to be any side effects.

I would note that there are a lot of warnings about editing the registry as it can lead to serious problems. I am not all that experienced at modifying the registry, but in this case it seemed straight forward enought that I decided to 'go for it'. Just in case, however, I did backup the registry first using System Mechanic 7.

Kevin