Vista - Why does my network printer disappear?

12-03-2007

I am using Windows Vista 32 on my new laptop.
I have just purchased an HP Photosmart C6180 all-in-one and successfully
installed and printed from it through my home network - but only for a few
days at a time!
Every few days it disappears from the list in Control Panel>Printers, and
also does not appear in the printer choice box in Word.
I have reinstalled it by using the supplied CD and also from downloaded
software from HP a number of times, but it refuses to stay.
This same printer is installed on my XP Desktop without any problems
whatsoever.
Can anyone help please?

**hkancyr** · 12-03-2007

I had this problem too. I was able to go into my router and set a fixed IP address for the printer and that did it.

12-04-2007

HP has a fix for this on their website.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"hkancyr" <hkancyr.311ssz@xxxxxx-mx.forums.net> wrote in message
news:hkancyr.311ssz@xxxxxx-mx.forums.net...

Quote:

>
> I had this problem too. I was able to go into my router and set a fixed
> IP address for the printer and that did it.
>
>
> --
> hkancyr
>
> Ultimate 64 QX6700 Badaxe2 4Gigs Corsair 6400 8800GTX 768 6X 500Gig 2X
> 160Gig

12-03-2007	#1 (permalink)
DPSR n/a posts	Why does my network printer disappear? I am using Windows Vista 32 on my new laptop. I have just purchased an HP Photosmart C6180 all-in-one and successfully installed and printed from it through my home network - but only for a few days at a time! Every few days it disappears from the list in Control Panel>Printers, and also does not appear in the printer choice box in Word. I have reinstalled it by using the supplied CD and also from downloaded software from HP a number of times, but it refuses to stay. This same printer is installed on my XP Desktop without any problems whatsoever. Can anyone help please?
My System Specs

12-03-2007	#2 (permalink)
hkancyr Vista Ultimate x64 SP2 110 posts	Re: Why does my network printer disappear? I had this problem too. I was able to go into my router and set a fixed IP address for the printer and that did it.
My System Specs

12-04-2007	#3 (permalink)
Alan Morris [MSFT] n/a posts	Re: Why does my network printer disappear? HP has a fix for this on their website. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "hkancyr" <hkancyr.311ssz@xxxxxx-mx.forums.net> wrote in message news:hkancyr.311ssz@xxxxxx-mx.forums.net... Quote: > > I had this problem too. I was able to go into my router and set a fixed > IP address for the printer and that did it. > > > -- > hkancyr > > Ultimate 64 QX6700 Badaxe2 4Gigs Corsair 6400 8800GTX 768 6X 500Gig 2X > 160Gig
My System Specs

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