Vista - Stretched fax Tif images

Hi All,

I receive faxes using Microsoft Fax. These faxes are stored as TIF files.

When I view a received fax TIF file in Vista "Windows Photo Gallery", the
fax appears to be correct. However, when I click print, the print preview is
stretched out of proportion. The actual physical printout is also stretched.

I can open the file in "Microsoft Office Picture Manager" and the image is
already stretched when viewed.


If I open the same file on a XP system, there are no problems. 3rd party TIF
viewers work correctly on Vista.


This has been a known problem with Vista for a while now - When will there
be a solution?

Does anyone have a workaround? Installing 3rd party viewers on all our PCs
is currently not an option.

I have the exact same issue with Vista. My customer said "this is the last
straw" and wants to return all 50 PCs back to XP

It would appear that the image viewers and print drivers are not takeing into account the resolution of the fax. the standard resolution on most fax machines is 200x100 dpi. the only solution I have is to strecth/skew the image and reduce the width by 50%. If there is a better solution I would love to hear about it. My client imports the tiff into a medical EMR database and this problem is very inconvient for them. When they recieve faxes sent in fine resloution 200x200 everything is fine. Please help
Sky