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12-17-2007
| #1 (permalink) |
| | HP ScanJetG3010 get stuck I have the HP ScanJetG3010 scanner with the last hp driver (setup_full_G3010_4370.exe ) for vista 32bit. With this package installed, when I try to operate the scanner, it get stuck (program is running but nothing happen); reverting to the basic driver (setup_basic_G3010_4370.exe), the scanner works (with a very limited I/F and no OCR etc.). I have Vista enterprise 32 bit. Anybody got the same problem and have suggestions? Thanks in advance ----------------------- Riccardo |
My System Specs |
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12-17-2007
| #2 (permalink) |
| | Re: HP ScanJetG3010 get stuck Contact HP and ask them, you may need to run the program as an Administrator. -- Cari (MS-MVP Printing & Imaging) http://www.coribright.com/windows "Riccardo" <riccardo@xxxxxx> wrote in message news:O%23r3r9MQIHA.1164@xxxxxx Quote: >I have the HP ScanJetG3010 scanner with the last hp driver >(setup_full_G3010_4370.exe ) for vista 32bit. With this package installed, >when I try to operate the scanner, it get stuck (program is running but >nothing happen); reverting to the basic driver >(setup_basic_G3010_4370.exe), the scanner works (with a very limited I/F >and no OCR etc.). I have Vista enterprise 32 bit. Anybody got the same >problem and have suggestions? > Thanks in advance > ----------------------- > Riccardo |
| My System Specs |
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12-29-2007
| #3 (permalink) |
| | RE: HP ScanJetG3010 get stuck You might try the solution posted on the HP website: http://h10025.www1.hp.com/ewfrf/wc/g...ncodeUrl=true& I also have problems with scanning from HP Photosmart printers. Good luck, JP "Riccardo" wrote: Quote: > I have the HP ScanJetG3010 scanner with the last hp driver > (setup_full_G3010_4370.exe ) for vista 32bit. With this package installed, > when I try to operate the scanner, it get stuck (program is running but > nothing happen); reverting to the basic driver (setup_basic_G3010_4370.exe), > the scanner works (with a very limited I/F and no OCR etc.). I have Vista > enterprise 32 bit. Anybody got the same problem and have suggestions? > Thanks in advance > ----------------------- > Riccardo > > |
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