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Vista - Scanner Drivers not loading in Vista Home Premium

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Old 12-18-2007   #1 (permalink)
Steve Wade


 
 

Scanner Drivers not loading in Vista Home Premium

I have a Lexmark 4300 Allinone and a Canon N1240U scanner. I have downloaded
the Vista drivers for both devices but when Vista tries to install the
drivers I get the following message:

Windows found driver software for your device but encountered an error while
attempting to install it.

Driver Name

The system cannot find the file specified.

Same message for both the lexmark and canon drivers

I installed Hotfix 937187. Unloaded all the old programs and tried to
reinstall with no luck.

Can anyone provide some additional suggestions? I have an HP Media Center
with Vista Home Premium.




My System SpecsSystem Spec
Old 12-20-2007   #2 (permalink)
John


 
 

Re: Scanner Drivers not loading in Vista Home Premium

"Steve Wade" <SteveWade@xxxxxx> wrote in message
news:B0752E7C-806C-4169-B755-F12E026F357C@xxxxxx
Quote:

>I have a Lexmark 4300 Allinone and a Canon N1240U scanner. I have
>downloaded
> the Vista drivers for both devices but when Vista tries to install the
> drivers I get the following message:
>
> Windows found driver software for your device but encountered an error
> while
> attempting to install it.
>
> Driver Name
>
> The system cannot find the file specified.
>
> Same message for both the lexmark and canon drivers
>
> I installed Hotfix 937187. Unloaded all the old programs and tried to
> reinstall with no luck.
>
> Can anyone provide some additional suggestions? I have an HP Media Center
> with Vista Home Premium.
>
>
>

Be sure references to your download folder are all the same.

John

My System SpecsSystem Spec
Old 12-20-2007   #3 (permalink)
Steve Wade


 
 

Re: Scanner Drivers not loading in Vista Home Premium

Sorry John. Can you be more specific please? Part of the challenge I am
having is getting the vendors to tell me exactly what the name of the drivers
are and where they should be going. Everything is buried inside self
extracting ZIP files.

"John" wrote:
Quote:

> "Steve Wade" <SteveWade@xxxxxx> wrote in message
> news:B0752E7C-806C-4169-B755-F12E026F357C@xxxxxx
Quote:

> >I have a Lexmark 4300 Allinone and a Canon N1240U scanner. I have
> >downloaded
> > the Vista drivers for both devices but when Vista tries to install the
> > drivers I get the following message:
> >
> > Windows found driver software for your device but encountered an error
> > while
> > attempting to install it.
> >
> > Driver Name
> >
> > The system cannot find the file specified.
> >
> > Same message for both the lexmark and canon drivers
> >
> > I installed Hotfix 937187. Unloaded all the old programs and tried to
> > reinstall with no luck.
> >
> > Can anyone provide some additional suggestions? I have an HP Media Center
> > with Vista Home Premium.
> >
> >
> >
>
>
> Be sure references to your download folder are all the same.
>
> John
>
>
My System SpecsSystem Spec
Old 12-22-2007   #4 (permalink)
huwyngr


 
 

Re: Scanner Drivers not loading in Vista Home Premium

In article <HISdnQOS4oGFHfHanZ2dnUVZ_u-unZ2d@xxxxxx>, John
wrote:
Quote:

> *Lexmark said to use Windows*Fax and Scan utilities
Which don't exist in the Home series of VISTA anyway.

My System SpecsSystem Spec
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