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12-30-2007
| #1 (permalink) |
| Guest | Trouble installing HP8180 WiFi printer with Vista We keep getting a Fatal Error when installing the HP wireless printer.We are working with the CD that HP supplied specially for Vista. The install gets close to finishing that then we get the message of a Fatal Error. Does anyone have a solution to this, or help so that we can get the printer and software loaded up and working? thanks |
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01-04-2008
| #2 (permalink) |
| Guest | Re: Trouble installing HP8180 WiFi printer with Vista is the setup application failing or some other service? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Mac" <Mac@xxxxxx> wrote in message news:2758AEAB-511C-4A9C-89BB-905DF45B25AC@xxxxxx Quote: > We keep getting a Fatal Error when installing the HP wireless printer.We > are > working with the CD that HP supplied specially for Vista. > > The install gets close to finishing that then we get the message of a > Fatal > Error. Does anyone have a solution to this, or help so that we can get the > printer and software loaded up and working? > > thanks |
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01-05-2008
| #3 (permalink) |
| Guest | Re: Trouble installing HP8180 WiFi printer with Vista Hi Allan, I have added the error message that we get when installed the printer CD. It was labled as install for Vista. We called HP and after 1 hour of them trying to help us, they said that MS Vista has two files missing from the operating system and that they have encounter this issue with others before. Any help or sugestions would be wonderful? Description Windows encountered a problem while installing device drivers for your Unknown Device Problem signature Problem Event Name: PnPDriverInstallError Architecture: x86 Win32 error: 000005B4 Inf name: hpohsla.inf Driver Package hash: ae43713ffc3d3e779f2f10fe201dccc479470872 DDInstall section name: hpo81003.gpd.NT.6.0 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 4105 Files that help describe the problem DMI76F.tmp.log.xml oem43.inf minidump.mdmp memory.hdmp setupapi.dev.log "Alan Morris [MSFT]" wrote: Quote: > is the setup application failing or some other service? > > -- > Alan Morris > Windows Printing Team > Search the Microsoft Knowledge Base here: > http://support.microsoft.com/search/?adv=1 > > This posting is provided "AS IS" with no warranties, and confers no rights. > > "Mac" <Mac@xxxxxx> wrote in message > news:2758AEAB-511C-4A9C-89BB-905DF45B25AC@xxxxxx Quote: > > We keep getting a Fatal Error when installing the HP wireless printer.We > > are > > working with the CD that HP supplied specially for Vista. > > > > The install gets close to finishing that then we get the message of a > > Fatal > > Error. Does anyone have a solution to this, or help so that we can get the > > printer and software loaded up and working? > > > > thanks > > |
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01-07-2008
| #4 (permalink) |
| Guest | Re: Trouble installing HP8180 WiFi printer with Vista Sorry I'm not much of a setup guy. What files are missing? Did you scan the network using Add Printer? Did this find the network device? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Mac" <Mac@xxxxxx> wrote in message news:EBBA0CDC-2F03-48BD-9DDA-83BFFF07FD15@xxxxxx Quote: > Hi Allan, I have added the error message that we get when installed the > printer CD. It was labled as install for Vista. We called HP and after 1 > hour > of them trying to help us, they said that MS Vista has two files missing > from > the operating system and that they have encounter this issue with others > before. Any help or sugestions would be wonderful? > > Description > Windows encountered a problem while installing device drivers for your > Unknown Device > > Problem signature > Problem Event Name: PnPDriverInstallError > Architecture: x86 > Win32 error: 000005B4 > Inf name: hpohsla.inf > Driver Package hash: ae43713ffc3d3e779f2f10fe201dccc479470872 > DDInstall section name: hpo81003.gpd.NT.6.0 > OS Version: 6.0.6000.2.0.0.768.3 > Locale ID: 4105 > > Files that help describe the problem > DMI76F.tmp.log.xml > oem43.inf > minidump.mdmp > memory.hdmp > setupapi.dev.log > > > > "Alan Morris [MSFT]" wrote: > Quote: >> is the setup application failing or some other service? >> >> -- >> Alan Morris >> Windows Printing Team >> Search the Microsoft Knowledge Base here: >> http://support.microsoft.com/search/?adv=1 >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >> >> "Mac" <Mac@xxxxxx> wrote in message >> news:2758AEAB-511C-4A9C-89BB-905DF45B25AC@xxxxxx Quote: >> > We keep getting a Fatal Error when installing the HP wireless >> > printer.We >> > are >> > working with the CD that HP supplied specially for Vista. >> > >> > The install gets close to finishing that then we get the message of a >> > Fatal >> > Error. Does anyone have a solution to this, or help so that we can get >> > the >> > printer and software loaded up and working? >> > >> > thanks >> >> |
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