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Vista - faxing problems

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Old 12-30-2007   #1 (permalink)
Al Cicere


 
 

faxing problems

Okay, here goes: I installed the fax solutions driver from my Lexmark All in
One. It supposedly installed correctly. The correct modem was found and i get
a wonderful graphic for faxing. Each time I click on "send a new fax" I get
an error message that says: Fax Ctr.exe has stopped working. I had no trouble
with the printer part of my all in one, but see no reason why my fax machine
portion will not work. I have contacted Lexmark ,who sent me to microsoft
who sent me to my comp manufacturer. I am beyond frustrated because I really
need my fax option for my business. If anyone has a solution please let me
know. I am now yearning to havee XP instead of Vista!
--
Al Cicere

My System SpecsSystem Spec
Old 12-30-2007   #2 (permalink)
Russ Valentine [MVP-Outlook]


 
 

Re: faxing problems

Third party software. Your resolution is with Lexmark or the OEM. For them
to imply otherwise is irresponsible.
--
Russ Valentine
[MVP-Outlook]
"Al Cicere" <AlCicere@xxxxxx> wrote in message
news:1752FCE1-2E61-4ED9-8376-5320739AD322@xxxxxx
Quote:

> Okay, here goes: I installed the fax solutions driver from my Lexmark All
> in
> One. It supposedly installed correctly. The correct modem was found and i
> get
> a wonderful graphic for faxing. Each time I click on "send a new fax" I
> get
> an error message that says: Fax Ctr.exe has stopped working. I had no
> trouble
> with the printer part of my all in one, but see no reason why my fax
> machine
> portion will not work. I have contacted Lexmark ,who sent me to microsoft
> who sent me to my comp manufacturer. I am beyond frustrated because I
> really
> need my fax option for my business. If anyone has a solution please let me
> know. I am now yearning to havee XP instead of Vista!
> --
> Al Cicere
My System SpecsSystem Spec
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