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Vista - Printer compatibility issue

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Old 01-03-2008   #1 (permalink)
katewilkey


 
 

Printer compatibility issue

I have Vista Home Premium and an HP Business 1000 inkjet printer. When I try
to print a page with text, photos, lines and filled boxes, the lines and
filled boxes don't print. The result is the same whether I'm printing from my
dtp program (Pagemaker) or Word. Using an identical printer and the same
software on my husband's computer, it works perfectly. The only difference is
that he's using XP. Any ideas how I can fix this problem? (Besides printing
it on his printer every time).

I print a lot from Photoshop and the web, and it prints everything else
perfectly ok.

My System SpecsSystem Spec
Old 01-03-2008   #2 (permalink)
Malke


 
 

Re: Printer compatibility issue

katewilkey wrote:
Quote:

> I have Vista Home Premium and an HP Business 1000 inkjet printer. When I try
> to print a page with text, photos, lines and filled boxes, the lines and
> filled boxes don't print. The result is the same whether I'm printing from my
> dtp program (Pagemaker) or Word. Using an identical printer and the same
> software on my husband's computer, it works perfectly. The only difference is
> that he's using XP. Any ideas how I can fix this problem? (Besides printing
> it on his printer every time).
>
> I print a lot from Photoshop and the web, and it prints everything else
> perfectly ok.
It sounds like you didn't do this:

"Installing the Print Driver Located in Microsoft Windows Vista
Operating System" - article on HP's website (TinyURLed):
http://tinyurl.com/2zzghd


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
My System SpecsSystem Spec
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