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Vista - Windows Server 2003 Fax Routing and Vista print problem

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Old 01-07-2008   #1 (permalink)
Michael Schwarz


 
 

Windows Server 2003 Fax Routing and Vista print problem

Hi,

when I receive a fax from Windows Server 2003 fax routing it appears as a
TIFF attachment. When opening the image it will be displayed on my Vista
machine correct. But when I try to print it the image has a wrong
orientation and is stretched. I tried nearly everything but I don't get it
printed out correct. When printing the same on a Windows XP machine
everythings looks correct. Opening it in Photoshop 6 it is stretched, too.

Is it possible to change the output format e.g. to PDF (without third-party
software)?

Regards,
Michael


My System SpecsSystem Spec
Old 01-10-2008   #2 (permalink)
JHend80


 
 

RE: Windows Server 2003 Fax Routing and Vista print problem

I have the same problem. I spent 7 hours on the phone yesterday with both
Vista and Microsoft Office and neither were able to fix the problem. They
finally blamed the issue on the printer configuration then told me to contact
HP. I did contact HP, but there was no resolution there either. Please let
me know if you find a solution to the problem and I will do the same. Thanks

"Michael Schwarz" wrote:
Quote:

> Hi,
>
> when I receive a fax from Windows Server 2003 fax routing it appears as a
> TIFF attachment. When opening the image it will be displayed on my Vista
> machine correct. But when I try to print it the image has a wrong
> orientation and is stretched. I tried nearly everything but I don't get it
> printed out correct. When printing the same on a Windows XP machine
> everythings looks correct. Opening it in Photoshop 6 it is stretched, too.
>
> Is it possible to change the output format e.g. to PDF (without third-party
> software)?
>
> Regards,
> Michael
>
>
My System SpecsSystem Spec
Old 02-01-2008   #3 (permalink)
Michael Schwarz


 
 

Re: Windows Server 2003 Fax Routing and Vista print problem

I have created a support call for this... will report when I got a solution.

Michael


"JHend80" <JHend80@xxxxxx> schrieb im Newsbeitrag
news:C274F150-138C-4D47-AC13-8081DEAC42EF@xxxxxx
Quote:

>I have the same problem. I spent 7 hours on the phone yesterday with both
> Vista and Microsoft Office and neither were able to fix the problem. They
> finally blamed the issue on the printer configuration then told me to
> contact
> HP. I did contact HP, but there was no resolution there either. Please
> let
> me know if you find a solution to the problem and I will do the same.
> Thanks
>
> "Michael Schwarz" wrote:
>
Quote:

>> Hi,
>>
>> when I receive a fax from Windows Server 2003 fax routing it appears as a
>> TIFF attachment. When opening the image it will be displayed on my Vista
>> machine correct. But when I try to print it the image has a wrong
>> orientation and is stretched. I tried nearly everything but I don't get
>> it
>> printed out correct. When printing the same on a Windows XP machine
>> everythings looks correct. Opening it in Photoshop 6 it is stretched,
>> too.
>>
>> Is it possible to change the output format e.g. to PDF (without
>> third-party
>> software)?
>>
>> Regards,
>> Michael
>>
>>
My System SpecsSystem Spec
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