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Re: "Standard TCP/IP port" gone missing

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Old 01-07-2008   #1 (permalink)
Alan Morris [MSFT]
Guest


 

Re: "Standard TCP/IP port" gone missing

Did you find a solution?

Standard TCP/IP Port uses 3 files. Verify the files exist in
\windows\system32

tcpmon.dll
tcpmib.dll
tcpmonui.dll

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"janbon" <janbon@xxxxxx> wrote in message
news7EF16BA-A185-4FCF-81EE-A29758B4E0BD@xxxxxx
Quote:

> Hi,
>
> I have two Vista boxes experiencing the same problem. They were both
> configured to print using the "standard TCP/IP port" and it worked
> beautifully. Now, all of a sudden the printers on both machines appeared
> offline, and the "standard TCP/IP port" was missing and could not be
> added.
> It simply is not on the list anymore. I have checked the registry, and
> standard tcp/ip is still listed under print monitors.
>
> I checked the web and found someone else with the same problem, indicating
> a windows patch may have caused this. My machine is fully patched, so that
> is
> not impossible, I just dont want to go through having to uninstall them
> one
> by one.
> http://www.experts-exchange.com/OS/M..._23024015.html
>
> Any advice?


My System SpecsSystem Spec
Old 01-07-2008   #2 (permalink)
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Join Date: Jan 2008
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  Alpw is offline

Re: "Standard TCP/IP port" gone missing

Hi guys,

Maybe this is all part of the same thing, but here's how my vista system behaves.
Trying to add network-attached printer
Installed Samsung drivers fine,
Cannot add TCP/IP port to print from,
Made sure firewall disabled 'just in case'
Behaviour: Aha! Vista cannot ping printer. But Vista Can ping router
Vista responds to pings from other systems, but cannot ping them either (same as the printer) Other systems ping printer fine.

So while firewall is *supposedly* off (btw, there are two firewalls, Win and Livecare), it seems that somewhere in its heart of hearts (I would use the term Hairball, but Alan seems like a good guy trying to help, so I won't gratuitously slag his employer!)
Anyhow, hope these add'l datapoints help.
Cheers,
My System SpecsSystem Spec
Old 01-07-2008   #3 (permalink)
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  Alpw is offline

Re: "Standard TCP/IP port" gone missing

Hi Alan,

FYI, as you seem to be the busy troubleshooter here
is one answer that may help you out

My 'asymmetrical' pinging problem, where I couldn't create a TCP/IP port for my printer, turned out to be some Norton stuff that I didn't even install! I was busy turning off the LiveCare firewall and playing with settings.... Security in the control panel indicated some Norton products running as well- I didn't even have Norton program folders or anything. Went and got the Norton Removal tool from their website and it got rid of that stuff. Maybe that was part of the OEM install, but it's not at all obvious that Norton is installed, so oddball problems it's worth a try to start with NRT.
Cheers,
My System SpecsSystem Spec
Old 01-07-2008   #4 (permalink)
Alan Morris [MSFT]
Guest


 

Re: "Standard TCP/IP port" gone missing

thanks for the update.

And I am a good guy, just trying to help.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Alpw" <Alpw.32u65z@xxxxxx-mx.forums.net> wrote in message
news:Alpw.32u65z@xxxxxx-mx.forums.net...
Quote:

>
> Hi Alan,
>
> FYI, as you seem to be the busy troubleshooter here
> is one answer that may help you out
>
> My 'asymmetrical' pinging problem, where I couldn't create a TCP/IP
> port for my printer, turned out to be some Norton stuff that I didn't
> even install! I was busy turning off the LiveCare firewall and playing
> with settings.... Security in the control panel indicated some Norton
> products running as well- I didn't even have Norton program folders or
> anything. Went and got the Norton Removal tool from their website and it
> got rid of that stuff. Maybe that was part of the OEM install, but it's
> not at all obvious that Norton is installed, so oddball problems it's
> worth a try to start with NRT.
> Cheers,
>
>
> --
> Alpw

My System SpecsSystem Spec
Old 01-14-2008   #5 (permalink)
janbon
Guest


 

Re: "Standard TCP/IP port" gone missing

Hi Alan,

Thanks for your time, but unfortunately I still have the problem on both
boxes. It is really strange because this was configured and working ever
since I installed Vista, and then all of sudden one day the printer was
offline, and the standard tcp/ip port was missing, It cannot be added from
the list of available ports. I have checked the files you mention as well as
the registy entries required.

Any other advice would be welcome.

Greetings form a former blue badge

Jan

"Alan Morris [MSFT]" wrote:
Quote:

> Did you find a solution?
>
> Standard TCP/IP Port uses 3 files. Verify the files exist in
> \windows\system32
>
> tcpmon.dll
> tcpmib.dll
> tcpmonui.dll
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "janbon" <janbon@xxxxxx> wrote in message
> news7EF16BA-A185-4FCF-81EE-A29758B4E0BD@xxxxxx
Quote:

> > Hi,
> >
> > I have two Vista boxes experiencing the same problem. They were both
> > configured to print using the "standard TCP/IP port" and it worked
> > beautifully. Now, all of a sudden the printers on both machines appeared
> > offline, and the "standard TCP/IP port" was missing and could not be
> > added.
> > It simply is not on the list anymore. I have checked the registry, and
> > standard tcp/ip is still listed under print monitors.
> >
> > I checked the web and found someone else with the same problem, indicating
> > a windows patch may have caused this. My machine is fully patched, so that
> > is
> > not impossible, I just dont want to go through having to uninstall them
> > one
> > by one.
> > http://www.experts-exchange.com/OS/M..._23024015.html
> >
> > Any advice?
>
>
>
My System SpecsSystem Spec
Old 01-14-2008   #6 (permalink)
Alan Morris [MSFT]
Guest


 

Re: "Standard TCP/IP port" gone missing

Do the reg keys exist or are they missing as well?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"janbon" <janbon@xxxxxx> wrote in message
newsF2EF067-BCAF-403A-A7C0-6D3A05A9EF31@xxxxxx
Quote:

> Hi Alan,
>
> Thanks for your time, but unfortunately I still have the problem on both
> boxes. It is really strange because this was configured and working ever
> since I installed Vista, and then all of sudden one day the printer was
> offline, and the standard tcp/ip port was missing, It cannot be added from
> the list of available ports. I have checked the files you mention as well
> as
> the registy entries required.
>
> Any other advice would be welcome.
>
> Greetings form a former blue badge
>
> Jan
>
> "Alan Morris [MSFT]" wrote:
>
Quote:

>> Did you find a solution?
>>
>> Standard TCP/IP Port uses 3 files. Verify the files exist in
>> \windows\system32
>>
>> tcpmon.dll
>> tcpmib.dll
>> tcpmonui.dll
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "janbon" <janbon@xxxxxx> wrote in message
>> news7EF16BA-A185-4FCF-81EE-A29758B4E0BD@xxxxxx
Quote:

>> > Hi,
>> >
>> > I have two Vista boxes experiencing the same problem. They were both
>> > configured to print using the "standard TCP/IP port" and it worked
>> > beautifully. Now, all of a sudden the printers on both machines
>> > appeared
>> > offline, and the "standard TCP/IP port" was missing and could not be
>> > added.
>> > It simply is not on the list anymore. I have checked the registry, and
>> > standard tcp/ip is still listed under print monitors.
>> >
>> > I checked the web and found someone else with the same problem,
>> > indicating
>> > a windows patch may have caused this. My machine is fully patched, so
>> > that
>> > is
>> > not impossible, I just dont want to go through having to uninstall them
>> > one
>> > by one.
>> > http://www.experts-exchange.com/OS/M..._23024015.html
>> >
>> > Any advice?
>>
>>
>>

My System SpecsSystem Spec
Old 01-18-2008   #7 (permalink)
janbon
Guest


 

Re: "Standard TCP/IP port" gone missing

Yes the reg keys are in place and correct.


"Alan Morris [MSFT]" wrote:
Quote:

> Do the reg keys exist or are they missing as well?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "janbon" <janbon@xxxxxx> wrote in message
> newsF2EF067-BCAF-403A-A7C0-6D3A05A9EF31@xxxxxx
Quote:

> > Hi Alan,
> >
> > Thanks for your time, but unfortunately I still have the problem on both
> > boxes. It is really strange because this was configured and working ever
> > since I installed Vista, and then all of sudden one day the printer was
> > offline, and the standard tcp/ip port was missing, It cannot be added from
> > the list of available ports. I have checked the files you mention as well
> > as
> > the registy entries required.
> >
> > Any other advice would be welcome.
> >
> > Greetings form a former blue badge
> >
> > Jan
> >
> > "Alan Morris [MSFT]" wrote:
> >
Quote:

> >> Did you find a solution?
> >>
> >> Standard TCP/IP Port uses 3 files. Verify the files exist in
> >> \windows\system32
> >>
> >> tcpmon.dll
> >> tcpmib.dll
> >> tcpmonui.dll
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/search/?adv=1
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "janbon" <janbon@xxxxxx> wrote in message
> >> news7EF16BA-A185-4FCF-81EE-A29758B4E0BD@xxxxxx
> >> > Hi,
> >> >
> >> > I have two Vista boxes experiencing the same problem. They were both
> >> > configured to print using the "standard TCP/IP port" and it worked
> >> > beautifully. Now, all of a sudden the printers on both machines
> >> > appeared
> >> > offline, and the "standard TCP/IP port" was missing and could not be
> >> > added.
> >> > It simply is not on the list anymore. I have checked the registry, and
> >> > standard tcp/ip is still listed under print monitors.
> >> >
> >> > I checked the web and found someone else with the same problem,
> >> > indicating
> >> > a windows patch may have caused this. My machine is fully patched, so
> >> > that
> >> > is
> >> > not impossible, I just dont want to go through having to uninstall them
> >> > one
> >> > by one.
> >> > http://www.experts-exchange.com/OS/M..._23024015.html
> >> >
> >> > Any advice?
> >>
> >>
> >>
>
>
>
My System SpecsSystem Spec
Old 01-18-2008   #8 (permalink)
Alan Morris [MSFT]
Guest


 

Re: "Standard TCP/IP port" gone missing

If the keys are there the spooler should initalize them when starting and
display the port monitor in the UI.

If the base keys look okay, delete the key for the port(s) that should exist
(write down or export the key data for the port), then stop and start the
spooler. Check if the Standard TCP/IP port gets enumerated and it is listed
by Add Printer (or use printmanagement.msc, a more superior than the shell
UI component).

I am always busy but I am alanmo.
Quote:
Quote:

> > the three files you need still exist in system32 (
> > tcpmon.dll,tcpmib.dll, and tcpmonui.dll ) you can edit your registry
> > entry and add the monitor
back (cleanspl basically just deletes the reg entries ).
Quote:
Quote:

> > If you have any Win2k or greater system handy you can export the
> > Standard
> > TCP/IP Port key and import to the other machine. Even if you do not
> > export
> > this key if you can look at this key for guidance when adding back the
> > entry
> > it is helpful.
> > stop and start spooler
> >
> >
> > if not, locate
> > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitor\
> >
> > Add key
> > Standard TCP/IP Port
> > Add String Value; value name=Driver; value data=tcpmon.dll
> >
> > under Standard TCP/IP Port
> > Add Key
> > Ports
> > Add three Dwords in Ports (I am listing the value data in
decimal)
Quote:
Quote:

> > LprAckTimeout value data= 180
> > StatusUpdateEnabled value data= 1
> > StatusUpdateInterval value data= 10
> >
> > stop and start spooler
> >

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"janbon" <janbon@xxxxxx> wrote in message
news:C74CB852-7F3E-4393-875C-E4BF2CAEDC31@xxxxxx
Quote:

> Yes the reg keys are in place and correct.
>
>
> "Alan Morris [MSFT]" wrote:
>
Quote:

>> Do the reg keys exist or are they missing as well?
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "janbon" <janbon@xxxxxx> wrote in message
>> newsF2EF067-BCAF-403A-A7C0-6D3A05A9EF31@xxxxxx
Quote:

>> > Hi Alan,
>> >
>> > Thanks for your time, but unfortunately I still have the problem on
>> > both
>> > boxes. It is really strange because this was configured and working
>> > ever
>> > since I installed Vista, and then all of sudden one day the printer was
>> > offline, and the standard tcp/ip port was missing, It cannot be added
>> > from
>> > the list of available ports. I have checked the files you mention as
>> > well
>> > as
>> > the registy entries required.
>> >
>> > Any other advice would be welcome.
>> >
>> > Greetings form a former blue badge
>> >
>> > Jan
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> Did you find a solution?
>> >>
>> >> Standard TCP/IP Port uses 3 files. Verify the files exist in
>> >> \windows\system32
>> >>
>> >> tcpmon.dll
>> >> tcpmib.dll
>> >> tcpmonui.dll
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/search/?adv=1
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "janbon" <janbon@xxxxxx> wrote in message
>> >> news7EF16BA-A185-4FCF-81EE-A29758B4E0BD@xxxxxx
>> >> > Hi,
>> >> >
>> >> > I have two Vista boxes experiencing the same problem. They were both
>> >> > configured to print using the "standard TCP/IP port" and it worked
>> >> > beautifully. Now, all of a sudden the printers on both machines
>> >> > appeared
>> >> > offline, and the "standard TCP/IP port" was missing and could not be
>> >> > added.
>> >> > It simply is not on the list anymore. I have checked the registry,
>> >> > and
>> >> > standard tcp/ip is still listed under print monitors.
>> >> >
>> >> > I checked the web and found someone else with the same problem,
>> >> > indicating
>> >> > a windows patch may have caused this. My machine is fully patched,
>> >> > so
>> >> > that
>> >> > is
>> >> > not impossible, I just dont want to go through having to uninstall
>> >> > them
>> >> > one
>> >> > by one.
>> >> > http://www.experts-exchange.com/OS/M..._23024015.html
>> >> >
>> >> > Any advice?
>> >>
>> >>
>> >>
>>
>>
>>

My System SpecsSystem Spec
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