Is the spooler service running? Is the printer marked Offline?





--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Seamus Halford." <SeamusHalford@xxxxxx> wrote in message
news:7BE3257A-4AFD-4ABF-B233-2A52D0AA531D@xxxxxx

> Any advice on how I might track down the problem? Thanks in advance.
>
>
>
> "Alan Morris [MSFT]" wrote:
>

>> this error is unrelated to your problem.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in
>> message
>> news:5D743001-6E91-498A-AEBB-661D76BDFF97@xxxxxx

>> > Dell AIO 926 Printer (Windows Vista Ult-Dell Inspiron 9400) Printer has
>> > stopped working. In event viewer found message - "The print spooler
>> > failed
>> > to
>> > open an existing printer because it could not read the configuration
>> > information from the registry key S-1-5-18\Printers\Connections. The
>> > print
>> > spooler could not open the registry key. This can occur if the registry
>> > key
>> > is corrupt or missing"
>> >
>> > Any help would be most appreciated.
>> >
>> > Seamus halford

>>
>>
>>

Printer is online but I do not know how to check if thes pooler service is
running. Another development - the printer now prints but at an agonisingly
slow pace. After selecting "print" on a document nothing happens for a full
five minutes and then the printing starts "in spurts" at a very slow pace -
about three minutes for a two page word document.???

"Alan Morris [MSFT]" wrote:

> Is the spooler service running? Is the printer marked Offline?
>
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in message
> news:7BE3257A-4AFD-4ABF-B233-2A52D0AA531D@xxxxxx

> > Any advice on how I might track down the problem? Thanks in advance.
> >
> >
> >
> > "Alan Morris [MSFT]" wrote:
> >

> >> this error is unrelated to your problem.
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/search/?adv=1
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in
> >> message
> >> news:5D743001-6E91-498A-AEBB-661D76BDFF97@xxxxxx
> >> > Dell AIO 926 Printer (Windows Vista Ult-Dell Inspiron 9400) Printer has
> >> > stopped working. In event viewer found message - "The print spooler
> >> > failed
> >> > to
> >> > open an existing printer because it could not read the configuration
> >> > information from the registry key S-1-5-18\Printers\Connections. The
> >> > print
> >> > spooler could not open the registry key. This can occur if the registry
> >> > key
> >> > is corrupt or missing"
> >> >
> >> > Any help would be most appreciated.
> >> >
> >> > Seamus halford
> >>
> >>
> >>

>
>
>

Open Task Manager
Processes

Show processes for all users, you should get an admin prompt.

find spoolsv.exe

Find the CPU column

Now print the job

does the CPU spike for the application or spoolsv.exe? This would cause a
delay.

Either way Cari has a solution that works 95% of the time, delete and
reinstall. Be sure to download any Dell driver uninstall utility, then
delete the printer and driver and reinstall.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Seamus Halford." <SeamusHalford@xxxxxx> wrote in message
news:5E895866-F298-4D98-B838-19DFD9938FEE@xxxxxx

> Printer is online but I do not know how to check if thes pooler service is
> running. Another development - the printer now prints but at an
> agonisingly
> slow pace. After selecting "print" on a document nothing happens for a
> full
> five minutes and then the printing starts "in spurts" at a very slow
> pace -
> about three minutes for a two page word document.???
>
> "Alan Morris [MSFT]" wrote:
>

>> Is the spooler service running? Is the printer marked Offline?
>>
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in
>> message
>> news:7BE3257A-4AFD-4ABF-B233-2A52D0AA531D@xxxxxx

>> > Any advice on how I might track down the problem? Thanks in advance.
>> >
>> >
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> this error is unrelated to your problem.
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/search/?adv=1
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in
>> >> message
>> >> news:5D743001-6E91-498A-AEBB-661D76BDFF97@xxxxxx
>> >> > Dell AIO 926 Printer (Windows Vista Ult-Dell Inspiron 9400) Printer
>> >> > has
>> >> > stopped working. In event viewer found message - "The print spooler
>> >> > failed
>> >> > to
>> >> > open an existing printer because it could not read the configuration
>> >> > information from the registry key S-1-5-18\Printers\Connections. The
>> >> > print
>> >> > spooler could not open the registry key. This can occur if the
>> >> > registry
>> >> > key
>> >> > is corrupt or missing"
>> >> >
>> >> > Any help would be most appreciated.
>> >> >
>> >> > Seamus halford
>> >>
>> >>
>> >>

>>
>>
>>

Alan,
Spoolsv.exe is not running. (I have uninstalled and reinstalled the
driver and software several times since this trouble began - to no avail)

"Alan Morris [MSFT]" wrote:

> Open Task Manager
> Processes
>
> Show processes for all users, you should get an admin prompt.
>
> find spoolsv.exe
>
> Find the CPU column
>
> Now print the job
>
> does the CPU spike for the application or spoolsv.exe? This would cause a
> delay.
>
> Either way Cari has a solution that works 95% of the time, delete and
> reinstall. Be sure to download any Dell driver uninstall utility, then
> delete the printer and driver and reinstall.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in message
> news:5E895866-F298-4D98-B838-19DFD9938FEE@xxxxxx

> > Printer is online but I do not know how to check if thes pooler service is
> > running. Another development - the printer now prints but at an
> > agonisingly
> > slow pace. After selecting "print" on a document nothing happens for a
> > full
> > five minutes and then the printing starts "in spurts" at a very slow
> > pace -
> > about three minutes for a two page word document.???
> >
> > "Alan Morris [MSFT]" wrote:
> >

> >> Is the spooler service running? Is the printer marked Offline?
> >>
> >>
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/search/?adv=1
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in
> >> message
> >> news:7BE3257A-4AFD-4ABF-B233-2A52D0AA531D@xxxxxx
> >> > Any advice on how I might track down the problem? Thanks in advance.
> >> >
> >> >
> >> >
> >> > "Alan Morris [MSFT]" wrote:
> >> >
> >> >> this error is unrelated to your problem.
> >> >>
> >> >> --
> >> >> Alan Morris
> >> >> Windows Printing Team
> >> >> Search the Microsoft Knowledge Base here:
> >> >> http://support.microsoft.com/search/?adv=1
> >> >>
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in
> >> >> message
> >> >> news:5D743001-6E91-498A-AEBB-661D76BDFF97@xxxxxx
> >> >> > Dell AIO 926 Printer (Windows Vista Ult-Dell Inspiron 9400) Printer
> >> >> > has
> >> >> > stopped working. In event viewer found message - "The print spooler
> >> >> > failed
> >> >> > to
> >> >> > open an existing printer because it could not read the configuration
> >> >> > information from the registry key S-1-5-18\Printers\Connections. The
> >> >> > print
> >> >> > spooler could not open the registry key. This can occur if the
> >> >> > registry
> >> >> > key
> >> >> > is corrupt or missing"
> >> >> >
> >> >> > Any help would be most appreciated.
> >> >> >
> >> >> > Seamus halford
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>
>

Something is corrupting the memory in the spooler



http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Seamus Halford." <SeamusHalford@xxxxxx> wrote in message
news:201FF437-3BD6-41F1-803C-85EEA7C4610B@xxxxxx

> Alan,
> Spoolsv.exe is not running. (I have uninstalled and reinstalled
> the
> driver and software several times since this trouble began - to no avail)
>
> "Alan Morris [MSFT]" wrote:
>

>> Open Task Manager
>> Processes
>>
>> Show processes for all users, you should get an admin prompt.
>>
>> find spoolsv.exe
>>
>> Find the CPU column
>>
>> Now print the job
>>
>> does the CPU spike for the application or spoolsv.exe? This would cause a
>> delay.
>>
>> Either way Cari has a solution that works 95% of the time, delete and
>> reinstall. Be sure to download any Dell driver uninstall utility, then
>> delete the printer and driver and reinstall.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in
>> message
>> news:5E895866-F298-4D98-B838-19DFD9938FEE@xxxxxx

>> > Printer is online but I do not know how to check if thes pooler service
>> > is
>> > running. Another development - the printer now prints but at an
>> > agonisingly
>> > slow pace. After selecting "print" on a document nothing happens for a
>> > full
>> > five minutes and then the printing starts "in spurts" at a very slow
>> > pace -
>> > about three minutes for a two page word document.???
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> Is the spooler service running? Is the printer marked Offline?
>> >>
>> >>
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/search/?adv=1
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in
>> >> message
>> >> news:7BE3257A-4AFD-4ABF-B233-2A52D0AA531D@xxxxxx
>> >> > Any advice on how I might track down the problem? Thanks in
>> >> > advance.
>> >> >
>> >> >
>> >> >
>> >> > "Alan Morris [MSFT]" wrote:
>> >> >
>> >> >> this error is unrelated to your problem.
>> >> >>
>> >> >> --
>> >> >> Alan Morris
>> >> >> Windows Printing Team
>> >> >> Search the Microsoft Knowledge Base here:
>> >> >> http://support.microsoft.com/search/?adv=1
>> >> >>
>> >> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> >> rights.
>> >> >>
>> >> >> "Seamus Halford." <SeamusHalford@xxxxxx> wrote
>> >> >> in
>> >> >> message
>> >> >> news:5D743001-6E91-498A-AEBB-661D76BDFF97@xxxxxx
>> >> >> > Dell AIO 926 Printer (Windows Vista Ult-Dell Inspiron 9400)
>> >> >> > Printer
>> >> >> > has
>> >> >> > stopped working. In event viewer found message - "The print
>> >> >> > spooler
>> >> >> > failed
>> >> >> > to
>> >> >> > open an existing printer because it could not read the
>> >> >> > configuration
>> >> >> > information from the registry key S-1-5-18\Printers\Connections.
>> >> >> > The
>> >> >> > print
>> >> >> > spooler could not open the registry key. This can occur if the
>> >> >> > registry
>> >> >> > key
>> >> >> > is corrupt or missing"
>> >> >> >
>> >> >> > Any help would be most appreciated.
>> >> >> >
>> >> >> > Seamus halford
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>

>>
>>
>>