Open Task Manager
Processes
Show processes for all users, you should get an admin prompt.
find spoolsv.exe
Find the CPU column
Now print the job
does the CPU spike for the application or spoolsv.exe? This would cause a
delay.
Either way Cari has a solution that works 95% of the time, delete and
reinstall. Be sure to download any Dell driver uninstall utility, then
delete the printer and driver and reinstall.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"Seamus Halford." <SeamusHalford@xxxxxx> wrote in message
news:5E895866-F298-4D98-B838-19DFD9938FEE@xxxxxx
> Printer is online but I do not know how to check if thes pooler service is
> running. Another development - the printer now prints but at an
> agonisingly
> slow pace. After selecting "print" on a document nothing happens for a
> full
> five minutes and then the printing starts "in spurts" at a very slow
> pace -
> about three minutes for a two page word document.???
>
> "Alan Morris [MSFT]" wrote:
>
>> Is the spooler service running? Is the printer marked Offline?
>>
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in
>> message
>> news:7BE3257A-4AFD-4ABF-B233-2A52D0AA531D@xxxxxx
>> > Any advice on how I might track down the problem? Thanks in advance.
>> >
>> >
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> this error is unrelated to your problem.
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/search/?adv=1
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Seamus Halford." <SeamusHalford@xxxxxx> wrote in
>> >> message
>> >> news:5D743001-6E91-498A-AEBB-661D76BDFF97@xxxxxx
>> >> > Dell AIO 926 Printer (Windows Vista Ult-Dell Inspiron 9400) Printer
>> >> > has
>> >> > stopped working. In event viewer found message - "The print spooler
>> >> > failed
>> >> > to
>> >> > open an existing printer because it could not read the configuration
>> >> > information from the registry key S-1-5-18\Printers\Connections. The
>> >> > print
>> >> > spooler could not open the registry key. This can occur if the
>> >> > registry
>> >> > key
>> >> > is corrupt or missing"
>> >> >
>> >> > Any help would be most appreciated.
>> >> >
>> >> > Seamus halford
>> >>
>> >>
>> >> >>
>>
>>