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01-16-2008
| #1 (permalink) |
| | Why does my driver dissappear when I shut off my laptop? I own a Compac Presario C5020US laptop loaded with Vista Basic. I installed the driver for my HP Photosmart C3180 all-in-one printer from HP's website and it wiorked just fine. However, when I turn off my laptop then turn it on again later, the driver is absent. When I turn the printer on, my laptop starts loading the driver anew. This takes several minutes. After installation, the printer works fine. Any suggestions? -- M.R.H. |
My System Specs |
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01-17-2008
| #2 (permalink) |
| | Re: Why does my driver dissappear when I shut off my laptop? If you are connected wireless to the device HP has a fix for their software that removes the printer. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mrnormal" <mrnormal@xxxxxx> wrote in message news:2138D7DE-574C-4831-B13F-1C4746802CF5@xxxxxx Quote: >I own a Compac Presario C5020US laptop loaded with Vista Basic. I installed > the driver for my HP Photosmart C3180 all-in-one printer from HP's website > and it wiorked just fine. However, when I turn off my laptop then turn it > on > again later, the driver is absent. When I turn the printer on, my laptop > starts loading the driver anew. This takes several minutes. After > installation, the printer works fine. Any suggestions? > -- > M.R.H. |
| My System Specs |
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01-30-2008
| #3 (permalink) |
| | Re: Why does my driver dissappear when I shut off my laptop? Dear Alan, sadly, I am not connected wirelessly. My all-in-one unit is plugged into one of the USB ports. Any suggestions? MRH -- M.R.H. "Alan Morris [MSFT]" wrote: Quote: > If you are connected wireless to the device HP has a fix for their software > that removes the printer. > > > > -- > Alan Morris > Windows Printing Team > Search the Microsoft Knowledge Base here: > http://support.microsoft.com/search/?adv=1 > > This posting is provided "AS IS" with no warranties, and confers no rights. > > "mrnormal" <mrnormal@xxxxxx> wrote in message > news:2138D7DE-574C-4831-B13F-1C4746802CF5@xxxxxx Quote: > >I own a Compac Presario C5020US laptop loaded with Vista Basic. I installed > > the driver for my HP Photosmart C3180 all-in-one printer from HP's website > > and it wiorked just fine. However, when I turn off my laptop then turn it > > on > > again later, the driver is absent. When I turn the printer on, my laptop > > starts loading the driver anew. This takes several minutes. After > > installation, the printer works fine. Any suggestions? > > -- > > M.R.H. > > |
| My System Specs |
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01-31-2008
| #4 (permalink) |
| | Re: Why does my driver dissappear when I shut off my laptop? Is the HP CUE Discovery software loaded? If it is disable it first to see if that is performing the driver removal. HP has a diagnostics utility they released this month. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mrnormal" <mrnormal@xxxxxx> wrote in message news:4F672694-1B6D-4DA1-B6EF-073C8EA51278@xxxxxx Quote: > Dear Alan, sadly, I am not connected wirelessly. My all-in-one unit is > plugged into one of the USB ports. Any suggestions? MRH > -- > M.R.H. > > > "Alan Morris [MSFT]" wrote: > Quote: >> If you are connected wireless to the device HP has a fix for their >> software >> that removes the printer. >> >> >> >> -- >> Alan Morris >> Windows Printing Team >> Search the Microsoft Knowledge Base here: >> http://support.microsoft.com/search/?adv=1 >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >> >> "mrnormal" <mrnormal@xxxxxx> wrote in message >> news:2138D7DE-574C-4831-B13F-1C4746802CF5@xxxxxx Quote: >> >I own a Compac Presario C5020US laptop loaded with Vista Basic. I >> >installed >> > the driver for my HP Photosmart C3180 all-in-one printer from HP's >> > website >> > and it wiorked just fine. However, when I turn off my laptop then turn >> > it >> > on >> > again later, the driver is absent. When I turn the printer on, my >> > laptop >> > starts loading the driver anew. This takes several minutes. After >> > installation, the printer works fine. Any suggestions? >> > -- >> > M.R.H. >> >> |
| My System Specs |
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