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| | #1 (permalink) |
| | Installing a Printer scanner I am having trouble installing a Photosmart All in One printer. It keeps coming up with a Fatal Error saying insufficient priviliges. Please help. I have spent 4 hours on the phone with Gateway and HP. |
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| | #2 (permalink) |
| | Re: Installing a Printer scanner "Ripper" <Ripper@xxxxxx> wrote in message news:12B7BBB1-142A-4BB4-90D6-0BB5E4BE5D45@xxxxxx Quote: >I am having trouble installing a Photosmart All in One printer. It keeps > coming up with a Fatal Error saying insufficient priviliges. Please help. > I > have spent 4 hours on the phone with Gateway and HP. right-click the SETUP program then choose Run As Administrator? Tom Lake |
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| | #3 (permalink) |
| | Re: Installing a Printer scanner What do you mean by oprn up the CD, do you mean go to My Computer and click on the disk drive. I don't know much about Computers. "Tom Lake" wrote: Quote: > > "Ripper" <Ripper@xxxxxx> wrote in message > news:12B7BBB1-142A-4BB4-90D6-0BB5E4BE5D45@xxxxxx Quote: > >I am having trouble installing a Photosmart All in One printer. It keeps > > coming up with a Fatal Error saying insufficient priviliges. Please help. > > I > > have spent 4 hours on the phone with Gateway and HP. > Instead of letting Autorun do its thing, did you open the CD for viewing, > right-click the SETUP program then choose Run As Administrator? > > Tom Lake > |
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| | #4 (permalink) |
| | Re: Installing a Printer scanner Also you must install the software before the USB cable, if that is what it uses, is plugged into the PC and only plug it in when the installation procedure tells you to or when you reach Finish. Make sure you disconnect the printer cable from the PC then delete any icons in Control Panel / Printers and uninstall any of the HP Printer software that appears in Control Panel / Remove Programs. Then reboot and start again as indicated. Please answer the following questions: What version of VISTA are you using? Are you using a CD that came with the printer to install it and if so does it specifically say it is OK for VISTA? What model of HP AIO printer is it -- if you would have said at the beginning I could check for VISTA software. |
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