Vista - Cannot install drivers for my printer

01-23-2008

Hi

I seem to be having problems installing the drivers for my printer. I have
manage to do it for my lap top which is running windows vista basic, but can
not do it for my PC that is running windows vista home premium, it as an
error that says cannot detect printer port.

Dell have checked the USB ports and they work when anything else is
connected. can anyone help. thanks.
--
kind regards

01-23-2008

"sue" <sue@xxxxxx> wrote in message
news:5DD5C6BD-3407-4140-99C8-C75129B68738@xxxxxx

Quote:

> Hi
>
> I seem to be having problems installing the drivers for my printer. I
> have
> manage to do it for my lap top which is running windows vista basic, but
> can
> not do it for my PC that is running windows vista home premium, it as an
> error that says cannot detect printer port.
>
> Dell have checked the USB ports and they work when anything else is
> connected. can anyone help. thanks.
> --
> kind regards

How are you attempting to install the drivers on the problem PC? Printer
installations can be problematic. If following the instructions for
installation provided by the printer manufacturer doesn't seem to work, try
the following:
1. Uninstall any software associated with the printer
2. Disconnect the printer from the computer
3. Install the driver
4. Connect the printer and when prompted, point Windows to where the driver
is installed

01-23-2008	#1 (permalink)
sue n/a posts	Cannot install drivers for my printer Hi I seem to be having problems installing the drivers for my printer. I have manage to do it for my lap top which is running windows vista basic, but can not do it for my PC that is running windows vista home premium, it as an error that says cannot detect printer port. Dell have checked the USB ports and they work when anything else is connected. can anyone help. thanks. -- kind regards
My System Specs

01-23-2008	#2 (permalink)
Kevin n/a posts	Re: Cannot install drivers for my printer "sue" <sue@xxxxxx> wrote in message news:5DD5C6BD-3407-4140-99C8-C75129B68738@xxxxxx Quote: > Hi > > I seem to be having problems installing the drivers for my printer. I > have > manage to do it for my lap top which is running windows vista basic, but > can > not do it for my PC that is running windows vista home premium, it as an > error that says cannot detect printer port. > > Dell have checked the USB ports and they work when anything else is > connected. can anyone help. thanks. > -- > kind regards How are you attempting to install the drivers on the problem PC? Printer installations can be problematic. If following the instructions for installation provided by the printer manufacturer doesn't seem to work, try the following: 1. Uninstall any software associated with the printer 2. Disconnect the printer from the computer 3. Install the driver 4. Connect the printer and when prompted, point Windows to where the driver is installed
My System Specs

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