Vista - Printers only print headers -- no message

01-26-2008

I have added a new computer running Vista Home Premium to our home network.
I am using two printers: an Epson Stylus CX6600 and an Epson Stylus Photo
2000P. Both printers are fine with web sites and Word documents. The
problem is with e-mails. Both print only the header (From, To, Sent and
Subject) and the rest of the e-mail is blank! I have not found any settings
that correct the problem. Also, I am using Windows Mail (after many years
of Outlook Express).
I am able to forward the e-mail to other computers (running XP) and those
computers can print the entire e-mail to their printer.
I don't think that I did anything unusual in hooking up the printers. Vista
installed drivers immediately.

I would appreciate anyone's insight on this problem--especially a solution.

Irv

01-28-2008

Still hoping for a helpful response.
Just tried deleting both printers, disconnecting their USB cables and
turning them off.
Then I let them rest while reading some other related messages in this
group.
Last, I turned on the Epson CX6600 and then plugged in the USB cable to the
computer (which beeped).
Alas, still prints header only!
So I turned on the 2000P and then plugged in its USB cable. Also, still
prints the header only.

What am I doing wrong? Help, please.

Irv

"2beirv" <2beirv@xxxxxx> wrote in message
news:OoXtGnIYIHA.4172@xxxxxx

Quote:

>I have added a new computer running Vista Home Premium to our home network.
>I am using two printers: an Epson Stylus CX6600 and an Epson Stylus Photo
>2000P. Both printers are fine with web sites and Word documents. The
>problem is with e-mails. Both print only the header (From, To, Sent and
>Subject) and the rest of the e-mail is blank! I have not found any
>settings that correct the problem. Also, I am using Windows Mail (after
>many years of Outlook Express).
> I am able to forward the e-mail to other computers (running XP) and those
> computers can print the entire e-mail to their printer.
> I don't think that I did anything unusual in hooking up the printers.
> Vista installed drivers immediately.
>
> I would appreciate anyone's insight on this problem--especially a
> solution.
>
> Irv

levynyc · 06-08-2008

I do not know if you ever got a useful answer to your question, but your forum posting popped up when I was searching in Google for Vista drivers for the Epson 2000P. Can you tell me what driver you are using? Epson does not apparently provide one, and although I managed to patch something together, the color rendering is not good. I'd be interested in trying another driver. Please E-mail me at levy@nyc.rr.com

01-26-2008	#1 (permalink)
2beirv n/a posts	Printers only print headers -- no message I have added a new computer running Vista Home Premium to our home network. I am using two printers: an Epson Stylus CX6600 and an Epson Stylus Photo 2000P. Both printers are fine with web sites and Word documents. The problem is with e-mails. Both print only the header (From, To, Sent and Subject) and the rest of the e-mail is blank! I have not found any settings that correct the problem. Also, I am using Windows Mail (after many years of Outlook Express). I am able to forward the e-mail to other computers (running XP) and those computers can print the entire e-mail to their printer. I don't think that I did anything unusual in hooking up the printers. Vista installed drivers immediately. I would appreciate anyone's insight on this problem--especially a solution. Irv
My System Specs

01-28-2008	#2 (permalink)
2beirv n/a posts	UPDATE Re: Printers only print headers -- but not the message Still hoping for a helpful response. Just tried deleting both printers, disconnecting their USB cables and turning them off. Then I let them rest while reading some other related messages in this group. Last, I turned on the Epson CX6600 and then plugged in the USB cable to the computer (which beeped). Alas, still prints header only! So I turned on the 2000P and then plugged in its USB cable. Also, still prints the header only. What am I doing wrong? Help, please. Irv "2beirv" <2beirv@xxxxxx> wrote in message news:OoXtGnIYIHA.4172@xxxxxx Quote: >I have added a new computer running Vista Home Premium to our home network. >I am using two printers: an Epson Stylus CX6600 and an Epson Stylus Photo >2000P. Both printers are fine with web sites and Word documents. The >problem is with e-mails. Both print only the header (From, To, Sent and >Subject) and the rest of the e-mail is blank! I have not found any >settings that correct the problem. Also, I am using Windows Mail (after >many years of Outlook Express). > I am able to forward the e-mail to other computers (running XP) and those > computers can print the entire e-mail to their printer. > I don't think that I did anything unusual in hooking up the printers. > Vista installed drivers immediately. > > I would appreciate anyone's insight on this problem--especially a > solution. > > Irv
My System Specs

06-08-2008	#3 (permalink)
levynyc Vista Ultimate 32bit 2 posts	Re: Printers only print headers -- no message I do not know if you ever got a useful answer to your question, but your forum posting popped up when I was searching in Google for Vista drivers for the Epson 2000P. Can you tell me what driver you are using? Epson does not apparently provide one, and although I managed to patch something together, the color rendering is not good. I'd be interested in trying another driver. Please E-mail me at levy@nyc.rr.com
My System Specs

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