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Welcome to Vista Forums we are your forum to discuss Windows Vista x64 and x86 systems. Whether you need help or just want to post an idea you have on Vista, this is the forum for you.
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| Scanner Freezing My CanoScan 4200F keeps freezing for no apparent reason - it works for a few scans and then it gives a communication error then a twain error, I then have to reboot everything to get it started again, sometimes more than once. It did it on my old computer with Windows XP but it now seems to be worse with Vista Home Premium (on a new Dell Inspiron). My previous Canon 5000 scanner gave me a similar problem. I have downloaded all the latest drivers and switched cables and power outlets etc. but I still gives sporadic problems. When I click on "scan profiles" which is off the scanners and cameras window through the control panel, it never registers that I even have a scanner regardless of the fact my scanner icon is in that window and the scanner is working or not. This is very confusing to Canon as well. -- Farmer Scott Canada |
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| Re: Scanner Freezing "Farmer Scott" <FarmerScott@xxxxxx> wrote in message news:1061BFFE-1771-4EF8-B9BF-769B2506DF03@xxxxxx
Programs to make sure the driver is also uninstalled. Reboot your system. Install the scanner, following the instructions from Canon to the letter. You mention that this scanner was previously installed on a Windows XP machine. Is the scanner actually Windows Vista compatible and, if it is, do you have a Vista driver for it? | ||||||||||||
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| Re: Scanner Freezing The drivers you need are at: http://www.usa.canon.com/consumer/co...nloadDetailAct (choose Vista from the drop down box and they will appear) The file you need is called 4200fvst8611a_xpen.exe The Canon ScanGear Toolbox is called cstbwin4612en.exe and can be found slightly lower down the page. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "Farmer Scott" <FarmerScott@xxxxxx> wrote in message news:1061BFFE-1771-4EF8-B9BF-769B2506DF03@xxxxxx
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