Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista print fax & scan

Vista - Scanner Freezing

Reply
 
Old 01-28-2008   #1 (permalink)
Farmer Scott


 
 

Scanner Freezing

My CanoScan 4200F keeps freezing for no apparent reason - it works for a few
scans and then it gives a communication error then a twain error, I then have
to reboot everything to get it started again, sometimes more than once. It
did it on my old computer with Windows XP but it now seems to be worse with
Vista Home Premium (on a new Dell Inspiron). My previous Canon 5000 scanner
gave me a similar problem. I have downloaded all the latest drivers and
switched cables and power outlets etc. but I still gives sporadic problems.
When I click on "scan profiles" which is off the scanners and cameras window
through the control panel, it never registers that I even have a scanner
regardless of the fact my scanner icon is in that window and the scanner is
working or not. This is very confusing to Canon as well.
--
Farmer Scott
Canada

My System SpecsSystem Spec
Old 01-29-2008   #2 (permalink)
Kevin


 
 

Re: Scanner Freezing


"Farmer Scott" <FarmerScott@xxxxxx> wrote in message
news:1061BFFE-1771-4EF8-B9BF-769B2506DF03@xxxxxx
Quote:

> My CanoScan 4200F keeps freezing for no apparent reason - it works for a
> few
> scans and then it gives a communication error then a twain error, I then
> have
> to reboot everything to get it started again, sometimes more than once.
> It
> did it on my old computer with Windows XP but it now seems to be worse
> with
> Vista Home Premium (on a new Dell Inspiron). My previous Canon 5000
> scanner
> gave me a similar problem. I have downloaded all the latest drivers and
> switched cables and power outlets etc. but I still gives sporadic
> problems.
> When I click on "scan profiles" which is off the scanners and cameras
> window
> through the control panel, it never registers that I even have a scanner
> regardless of the fact my scanner icon is in that window and the scanner
> is
> working or not. This is very confusing to Canon as well.
> --
> Farmer Scott
> Canada
Uninstall all the software associated with the scanner. Check in Add/Remove
Programs to make sure the driver is also uninstalled. Reboot your system.
Install the scanner, following the instructions from Canon to the letter.

You mention that this scanner was previously installed on a Windows XP
machine. Is the scanner actually Windows Vista compatible and, if it is, do
you have a Vista driver for it?


My System SpecsSystem Spec
Old 01-30-2008   #3 (permalink)
Cari \(MS-MVP\)


 
 

Re: Scanner Freezing

The drivers you need are at:
http://www.usa.canon.com/consumer/co...nloadDetailAct

(choose Vista from the drop down box and they will appear)

The file you need is called 4200fvst8611a_xpen.exe

The Canon ScanGear Toolbox is called cstbwin4612en.exe and can be found
slightly lower down the page.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Farmer Scott" <FarmerScott@xxxxxx> wrote in message
news:1061BFFE-1771-4EF8-B9BF-769B2506DF03@xxxxxx
Quote:

> My CanoScan 4200F keeps freezing for no apparent reason - it works for a
> few
> scans and then it gives a communication error then a twain error, I then
> have
> to reboot everything to get it started again, sometimes more than once.
> It
> did it on my old computer with Windows XP but it now seems to be worse
> with
> Vista Home Premium (on a new Dell Inspiron). My previous Canon 5000
> scanner
> gave me a similar problem. I have downloaded all the latest drivers and
> switched cables and power outlets etc. but I still gives sporadic
> problems.
> When I click on "scan profiles" which is off the scanners and cameras
> window
> through the control panel, it never registers that I even have a scanner
> regardless of the fact my scanner icon is in that window and the scanner
> is
> working or not. This is very confusing to Canon as well.
> --
> Farmer Scott
> Canada
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Re: Does some one knows a good virus scanner that is just a scanner? Vista General
Re: Does some one knows a good virus scanner that is just a scanner? Vista General
Freezing Sound & Audio
freezing Vista General
Scanner is installed but Scanner Center says no scanner installed Vista print fax & scan


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46