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Welcome to Vista Forums we are your forum to discuss Windows Vista x64 and x86 systems. Whether you need help or just want to post an idea you have on Vista, this is the forum for you.
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| Guest | Reinstalling Printer No Longer Recognized as "New Hardware Found" Have a Dell computer running Vista Home Premium. Printer, keyboard, and mouse ports all are USB. Have an HP All-in-1 that worked fine. It got installed twice, once on each of two different USB ports. Due to long series of actions, both printers got deleted. Now, when the printer is connected to either of these two ports, nothing happens, ie. it is not recognized as "New Hardware Found" and I don't get the installation wizard. I understand having the computer recognize the printer and select the best driver is the way to go, if possible. How do I make it recognize the "new" printer? |
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| Guest | Re: Reinstalling Printer No Longer Recognized as "New Hardware Found" You probably need the core setup files that correct this issue? Error message when you try to install a new hardware device in Windows Vista: "Windows encountered a problem installing the driver software for your device" http://support.microsoft.com/kb/937187 Most likely you can't install any PnP device which uses inbox drivers. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Paul DeVivo" <pdevivo@xxxxxx> wrote in message news:e$ApuOPZIHA.4332@xxxxxx
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| Guest | Re: Reinstalling Printer No Longer Recognized as "New Hardware Found" "Alan Morris [MSFT]" <alanmo@xxxxxx> wrote in message news:%23i0YYSQZIHA.5896@xxxxxx
corrupt. This computer is at a friend's house, and I got only a half-hour to work on it today. I have to return. The problem has to do with an HP printer that was installed on two USB ports, then deleted on both ports. There is also an Epson printer installed on one USB port. Here's what I did so far. I renamed INFCACHE.1 to INFCACHE.1.old. But upon rebooting I did not get a "Found New Hardware" message when I physically connected the HP printer, nor did I see a new INFCACHE.1 file. So I renamed the original (only) INFCACHE.1.old file back to it's oringinal name and rebooted. Then I tried to manually install the HP, but not knowing which port to assign, I guessed one. The install was normal except Vista said the drivers were already installed. I guessed at which port to assign; it was not correct because the printer didn't print. So I canceled the print job, but the test page is stuck in the print queue and refuses to disappear even though it says "Deleting". I had to leave at this point. I'll return and work on it more later. | ||||||||||||
| | #4 (permalink) |
| Guest | Re: Reinstalling Printer No Longer Recognized as "New Hardware Found" When I went back, I did a system restore to a point in time before the two printers got deleted. I renamed them both to tell them apart, found the one that worked and deleted the one that didn't work. So I'm good to go... except I didn't learn the answer to my question on how to fully delete the drivers for a printer that has no entry in "Programs and Features", formerly "Add/Remove Programs". |
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