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02-05-2008
| #1 (permalink) |
| | HP DJ450 won't print Hi, i have problem with HP Deskjet 450 under Vista Home Premium. Printer is installed by Vista, everything looks ok, but i can't print. When i want to print Test page, only row of 2-20 smilies is coming out in best case and print job shows error . When i ask HP, they say Microsoft is responsible for drivers. Microsoft says i should ask HP. I slowly begin to be annoyed. Have bought short certified hi-speed USB 2.0 cable, no help. Windows update shows that there is optional update for Other hardware - dj450 USB, dowloaded and it says it is not possible to install, error code: 80070103. Under Win XP are no problems. Is there any solution aside from buying new printer or downgrade to XP? Is there a way to install this update (don't know if that helps, but i am really hopeless) Thank you |
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02-05-2008
| #2 (permalink) |
| | Re: HP DJ450 won't print "Alexandr Klein" <AlexandrKlein@xxxxxx> wrote in message news:09FA11DE-E599-46D8-A720-8C8B45B95072@xxxxxx Quote: > Hi, > > i have problem with HP Deskjet 450 under Vista Home Premium. Printer is > installed by Vista, everything looks ok, but i can't print. When i want to > print Test page, only row of 2-20 smilies is coming out in best case and > print job shows error . When i ask HP, they say Microsoft is responsible > for > drivers. Microsoft says i should ask HP. I slowly begin to be annoyed. > Have > bought short certified hi-speed USB 2.0 cable, no help. > > Windows update shows that there is optional update for Other hardware - > dj450 USB, dowloaded and it says it is not possible to install, error > code: > 80070103. > > Under Win XP are no problems. > > Is there any solution aside from buying new printer or downgrade to XP? > Is there a way to install this update (don't know if that helps, but i am > really hopeless) > > Thank you three distinct models of the 450 shown on the HP Support site. |
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02-06-2008
| #3 (permalink) |
| | Re: HP DJ450 won't print "Kevin" wrote: Quote: > Are you using the Vista driver appropriate to your printer model? There are > three distinct models of the 450 shown on the HP Support site. > drivers automatically, i can't choose or change anything. In Device Manager this Printer shows up as HP Laserjet 450 (DOT4PRT), maybe this is the Problem???? In Control Panel/Printers is only HP Deskjet 450. |
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02-06-2008
| #4 (permalink) |
| | Re: HP DJ450 won't print "Alexandr Klein" <AlexandrKlein@xxxxxx> wrote in message news:5188A90A-2886-4A5D-BE76-B732106D4E03@xxxxxx Quote: > > > "Kevin" wrote: > Quote: >> Are you using the Vista driver appropriate to your printer model? There >> are >> three distinct models of the 450 shown on the HP Support site. >> > Well, there are 3 models, but i suppose drivers are the same. Vista > installs > drivers automatically, i can't choose or change anything. > > In Device Manager this Printer shows up as HP Laserjet 450 (DOT4PRT), > maybe > this is the Problem???? In Control Panel/Printers is only HP Deskjet 450. |
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02-06-2008
| #5 (permalink) |
| | Re: HP DJ450 won't print "Kevin" wrote: Quote: > > "Alexandr Klein" <AlexandrKlein@xxxxxx> wrote in message > news:5188A90A-2886-4A5D-BE76-B732106D4E03@xxxxxx Quote: > > > > > > "Kevin" wrote: > > Quote: > >> Are you using the Vista driver appropriate to your printer model? There > >> are > >> three distinct models of the 450 shown on the HP Support site. > >> > > Well, there are 3 models, but i suppose drivers are the same. Vista > > installs > > drivers automatically, i can't choose or change anything. > > > > In Device Manager this Printer shows up as HP Laserjet 450 (DOT4PRT), > > maybe > > this is the Problem???? In Control Panel/Printers is only HP Deskjet 450. > Use the driver for your model off the HP website. > |
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02-06-2008
| #6 (permalink) |
| | Re: HP DJ450 won't print "Kevin" wrote: Quote: > > Use the driver for your model off the HP website. > Deskjet 450 under VISTA???? That was the first thing i tried. There are NO drivers for Vista. There is only note: No special driver download is necessary for this product. Driver is included with Windows Vista. But that driver doesn't work. I tried to install this printer on laptop and on desktop with same result, so it is not hardware fault. |
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02-06-2008
| #7 (permalink) |
| | Re: HP DJ450 won't print There is no downloadable driver on the HP website -- just instructions that it is in VISTA and how to install it on a range of different printers including the DJ450 ..... |
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02-08-2008
| #8 (permalink) |
| | Re: HP DJ450 won't print "huwyngr" wrote: Quote: > As you say: > > << The print driver solution for this product is included with the > Microsoft Windows Vista operating system and is already on the > computer. No special driver download is necessary for this product. > Please follow the simple instructions below to easily get the product > working with Microsoft Windows Vista Operating system. >> > > but check the instructions in the document at: > > http://h10025.www1.hp.com/ewfrf/wc/g...e=c00868762&cc > =us&dlc=en&lc=en&jumpid=reg_R1002_USEN > > in case you are missing anything. > > << In Device Manager this Printer shows up as HP Laserjet 450 (DOT4PRT) > ... In Control Panel/Printers is only HP Deskjet 450. >> > > I've an idea you may need to right mouse click on that Control > Panel/Printers icon, select Properties and make sure it is actually > using that DOT4 port. > > No flags in Device Manager showing a problem there? > In Device manager is no flag, but there is only HP Laserjet 450 (DOT4PRT) in section Printer compatible with IEEE 1284.4. I have no Laserjet, maybe this is the problem - Vista recognizes my printer as Laserjet? Deskjet 450 is not showing up in Device manager, but that is maybe correct, i don't have other USB printer available to test it. In Control panel/Printers is only Deskjet 450 and Microsoft XPS Document writer. |
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02-08-2008
| #9 (permalink) |
| | Re: HP DJ450 won't print "Alexandr Klein" wrote: Quote: > > > "huwyngr" wrote: > Quote: > > As you say: > > > > << The print driver solution for this product is included with the > > Microsoft Windows Vista operating system and is already on the > > computer. No special driver download is necessary for this product. > > Please follow the simple instructions below to easily get the product > > working with Microsoft Windows Vista Operating system. >> > > > > but check the instructions in the document at: > > > > http://h10025.www1.hp.com/ewfrf/wc/g...e=c00868762&cc > > =us&dlc=en&lc=en&jumpid=reg_R1002_USEN > > > > in case you are missing anything. > > > > << In Device Manager this Printer shows up as HP Laserjet 450 (DOT4PRT) > > ... In Control Panel/Printers is only HP Deskjet 450. >> > > > > I've an idea you may need to right mouse click on that Control > > Panel/Printers icon, select Properties and make sure it is actually > > using that DOT4 port. > > > > No flags in Device Manager showing a problem there? > > > Printer is using DOT4_001, this is only one DOT4 port available. > > In Device manager is no flag, but there is only HP Laserjet 450 (DOT4PRT) in > section Printer compatible with IEEE 1284.4. I have no Laserjet, maybe this > is the problem - Vista recognizes my printer as Laserjet? Deskjet 450 is not > showing up in Device manager, but that is maybe correct, i don't have other > USB printer available to test it. In Control panel/Printers is only Deskjet > 450 and Microsoft XPS Document writer. devices :-/ so it is there. |
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02-08-2008
| #10 (permalink) |
| | Re: HP DJ450 won't print In article <E6879C2A-3AE7-431C-B002-F94A700A10D0@xxxxxx>, Alexandr Klein wrote: Quote: > Just found HP Deskjet 450 in Device Managers after clicking on Show hidden* > devices :-/ so it is there. I suggest you delete the entry for HP Laserjet 450 since there is no such beast so far as I know and you certainly do not have one! I think this can happen if the INF file covers more than one type of device but this would surprise me. If deleting that HP Laserjet entry does not fix things I suggest you clean house and start all over again after printing out and reading that HP article I referred to and using it as a checklist. |
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