Windows Vista Forums
Vista Forums Home Join Vista Forums Donate Vista Tutorials Tags

Welcome to Vista Forums we are your forum to discuss Windows Vista x64 and x86 systems. Whether you need help or just want to post an idea you have on Vista, this is the forum for you.
Register at Vista forums...the world biggest Windows Vista resource Join Vista Forums Now

Go Back   Vista Forums > Vista Newsgroups > Vista print fax & scan

Printers stop working

Closed Thread
 
Thread Tools Display Modes
Old 02-19-2008   #1 (permalink)
Dan
Guest


 

Printers stop working

I have a new Dell with Windows Vista Business installed. I set it up to
connect to the network printers and everything was fully operational. I was
printing fine on 2/15/08. I came into work this morning 2/19/08 and when I
try to print I get a message saying unable to print. I get the same message
with 2 different canon printers and 1 hp laserjet printer. I tried removing
the printer and reinstalling it and there was no change. I installed it
locally and there was no change. I stopped and restarted the print spooler
and there was no change. I cannot even print a test page.
Can anyone lend some assistance?
Old 02-19-2008   #2 (permalink)
Cari \(MS-MVP\)
Guest


 

Re: Printers stop working

Did you try System Restore to Friday?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Dan@xxxxxx" <Dan@xxxxxx@discussions.microsoft.com> wrote in message
news:AB0E2B81-6887-40E6-93D3-1EB9F6B1CA83@xxxxxx
Quote:

>I have a new Dell with Windows Vista Business installed. I set it up to
> connect to the network printers and everything was fully operational. I
> was
> printing fine on 2/15/08. I came into work this morning 2/19/08 and when I
> try to print I get a message saying unable to print. I get the same
> message
> with 2 different canon printers and 1 hp laserjet printer. I tried
> removing
> the printer and reinstalling it and there was no change. I installed it
> locally and there was no change. I stopped and restarted the print spooler
> and there was no change. I cannot even print a test page.
> Can anyone lend some assistance?
Old 02-20-2008   #3 (permalink)
Dan
Guest


 

Re: Printers stop working

I did the system restore to Friday and that did correct the problem. Have you
heard of a vista update that has been generating this problem? It is not only
effecting the printers but the control panel will not open from the start
menu. You have to open my computer, expand the folder list, then open the
control panel from there. It seems to be corrupting the MMC Snap-in.

"Cari (MS-MVP)" wrote:
Quote:

> Did you try System Restore to Friday?
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "Dan@xxxxxx" <Dan@xxxxxx@discussions.microsoft.com> wrote in message
> news:AB0E2B81-6887-40E6-93D3-1EB9F6B1CA83@xxxxxx
Quote:

> >I have a new Dell with Windows Vista Business installed. I set it up to
> > connect to the network printers and everything was fully operational. I
> > was
> > printing fine on 2/15/08. I came into work this morning 2/19/08 and when I
> > try to print I get a message saying unable to print. I get the same
> > message
> > with 2 different canon printers and 1 hp laserjet printer. I tried
> > removing
> > the printer and reinstalling it and there was no change. I installed it
> > locally and there was no change. I stopped and restarted the print spooler
> > and there was no change. I cannot even print a test page.
> > Can anyone lend some assistance?
>
Old 02-20-2008   #4 (permalink)
jgross
Guest


 

Re: Printers stop working

I am having this problem also. I noticed that if you stop and restart the
software licensing service, then the control panel comes back up and you can
print again.

"Dan@xxxxxx" wrote:
Quote:

> I did the system restore to Friday and that did correct the problem. Have you
> heard of a vista update that has been generating this problem? It is not only
> effecting the printers but the control panel will not open from the start
> menu. You have to open my computer, expand the folder list, then open the
> control panel from there. It seems to be corrupting the MMC Snap-in.
>
> "Cari (MS-MVP)" wrote:
>
Quote:

> > Did you try System Restore to Friday?
> > --
> > Cari (MS-MVP) Printing & Imaging
> > www.coribright.com/windows
> >
> > "Dan@xxxxxx" <Dan@xxxxxx@discussions.microsoft.com> wrote in message
> > news:AB0E2B81-6887-40E6-93D3-1EB9F6B1CA83@xxxxxx
Quote:

> > >I have a new Dell with Windows Vista Business installed. I set it up to
> > > connect to the network printers and everything was fully operational. I
> > > was
> > > printing fine on 2/15/08. I came into work this morning 2/19/08 and when I
> > > try to print I get a message saying unable to print. I get the same
> > > message
> > > with 2 different canon printers and 1 hp laserjet printer. I tried
> > > removing
> > > the printer and reinstalling it and there was no change. I installed it
> > > locally and there was no change. I stopped and restarted the print spooler
> > > and there was no change. I cannot even print a test page.
> > > Can anyone lend some assistance?
> >
Old 02-20-2008   #5 (permalink)
Dan
Guest


 

Re: Printers stop working

Does the contol panel and the ability to print remain after you restart?

"jgross" wrote:
Quote:

> I am having this problem also. I noticed that if you stop and restart the
> software licensing service, then the control panel comes back up and you can
> print again.
>
> "Dan@xxxxxx" wrote:
>
Quote:

> > I did the system restore to Friday and that did correct the problem. Have you
> > heard of a vista update that has been generating this problem? It is not only
> > effecting the printers but the control panel will not open from the start
> > menu. You have to open my computer, expand the folder list, then open the
> > control panel from there. It seems to be corrupting the MMC Snap-in.
> >
> > "Cari (MS-MVP)" wrote:
> >
Quote:

> > > Did you try System Restore to Friday?
> > > --
> > > Cari (MS-MVP) Printing & Imaging
> > > www.coribright.com/windows
> > >
> > > "Dan@xxxxxx" <Dan@xxxxxx@discussions.microsoft.com> wrote in message
> > > news:AB0E2B81-6887-40E6-93D3-1EB9F6B1CA83@xxxxxx
> > > >I have a new Dell with Windows Vista Business installed. I set it up to
> > > > connect to the network printers and everything was fully operational. I
> > > > was
> > > > printing fine on 2/15/08. I came into work this morning 2/19/08 and when I
> > > > try to print I get a message saying unable to print. I get the same
> > > > message
> > > > with 2 different canon printers and 1 hp laserjet printer. I tried
> > > > removing
> > > > the printer and reinstalling it and there was no change. I installed it
> > > > locally and there was no change. I stopped and restarted the print spooler
> > > > and there was no change. I cannot even print a test page.
> > > > Can anyone lend some assistance?
> > >
Old 02-20-2008   #6 (permalink)
jgross
Guest


 

Re: Printers stop working

Unfortunately, no. If you reboot or shutdown/restart, the control
panel/printers are broken again. Restarting the software licensing service
is just a quick fix, but I still haven't figured out the real culprit.

"Dan@xxxxxx" wrote:
Quote:

> Does the contol panel and the ability to print remain after you restart?
>
> "jgross" wrote:
>
Quote:

> > I am having this problem also. I noticed that if you stop and restart the
> > software licensing service, then the control panel comes back up and you can
> > print again.
> >
> > "Dan@xxxxxx" wrote:
> >
Quote:

> > > I did the system restore to Friday and that did correct the problem. Have you
> > > heard of a vista update that has been generating this problem? It is not only
> > > effecting the printers but the control panel will not open from the start
> > > menu. You have to open my computer, expand the folder list, then open the
> > > control panel from there. It seems to be corrupting the MMC Snap-in.
> > >
> > > "Cari (MS-MVP)" wrote:
> > >
> > > > Did you try System Restore to Friday?
> > > > --
> > > > Cari (MS-MVP) Printing & Imaging
> > > > www.coribright.com/windows
> > > >
> > > > "Dan@xxxxxx" <Dan@xxxxxx@discussions.microsoft.com> wrote in message
> > > > news:AB0E2B81-6887-40E6-93D3-1EB9F6B1CA83@xxxxxx
> > > > >I have a new Dell with Windows Vista Business installed. I set it up to
> > > > > connect to the network printers and everything was fully operational. I
> > > > > was
> > > > > printing fine on 2/15/08. I came into work this morning 2/19/08 and when I
> > > > > try to print I get a message saying unable to print. I get the same
> > > > > message
> > > > > with 2 different canon printers and 1 hp laserjet printer. I tried
> > > > > removing
> > > > > the printer and reinstalling it and there was no change. I installed it
> > > > > locally and there was no change. I stopped and restarted the print spooler
> > > > > and there was no change. I cannot even print a test page.
> > > > > Can anyone lend some assistance?
> > > >
Old 02-20-2008   #7 (permalink)
Dan
Guest


 

Re: Printers stop working

By doing a system restore when it starts back up the control panel/printers
are fine. I left the machine on over night then rebooted this morning and the
control panel/printers were fully operational. I belive the issue is with a
vista patch that is corrupting the MMC Snap-in. The next time the printers
and control panel do not work look in administrative tools and click print
management. you will see there is an issue with the MMC snap-in. I am still
trying to figure out what patch is causing all of these problems. I have a
lot of other machines that this will happen to if I do not block the culprit.

"jgross" wrote:
Quote:

> Unfortunately, no. If you reboot or shutdown/restart, the control
> panel/printers are broken again. Restarting the software licensing service
> is just a quick fix, but I still haven't figured out the real culprit.
>
> "Dan@xxxxxx" wrote:
>
Quote:

> > Does the contol panel and the ability to print remain after you restart?
> >
> > "jgross" wrote:
> >
Quote:

> > > I am having this problem also. I noticed that if you stop and restart the
> > > software licensing service, then the control panel comes back up and you can
> > > print again.
> > >
> > > "Dan@xxxxxx" wrote:
> > >
> > > > I did the system restore to Friday and that did correct the problem. Have you
> > > > heard of a vista update that has been generating this problem? It is not only
> > > > effecting the printers but the control panel will not open from the start
> > > > menu. You have to open my computer, expand the folder list, then open the
> > > > control panel from there. It seems to be corrupting the MMC Snap-in.
> > > >
> > > > "Cari (MS-MVP)" wrote:
> > > >
> > > > > Did you try System Restore to Friday?
> > > > > --
> > > > > Cari (MS-MVP) Printing & Imaging
> > > > > www.coribright.com/windows
> > > > >
> > > > > "Dan@xxxxxx" <Dan@xxxxxx@discussions.microsoft.com> wrote in message
> > > > > news:AB0E2B81-6887-40E6-93D3-1EB9F6B1CA83@xxxxxx
> > > > > >I have a new Dell with Windows Vista Business installed. I set it up to
> > > > > > connect to the network printers and everything was fully operational. I
> > > > > > was
> > > > > > printing fine on 2/15/08. I came into work this morning 2/19/08 and when I
> > > > > > try to print I get a message saying unable to print. I get the same
> > > > > > message
> > > > > > with 2 different canon printers and 1 hp laserjet printer. I tried
> > > > > > removing
> > > > > > the printer and reinstalling it and there was no change. I installed it
> > > > > > locally and there was no change. I stopped and restarted the print spooler
> > > > > > and there was no change. I cannot even print a test page.
> > > > > > Can anyone lend some assistance?
> > > > >
Old 02-20-2008   #8 (permalink)
Cari \(MS-MVP\)
Guest


 

Re: Printers stop working

Updates from Microsoft usually only occur on the second Tuesday of every
month. However it could be another program causing the error... Adobe
updates when it likes, as does Java, your antivirus software etc etc.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Dan@xxxxxx" <DanCornetser@xxxxxx> wrote in message
news:F26021A0-F726-419D-89B5-FEFA08975829@xxxxxx
Quote:

>I did the system restore to Friday and that did correct the problem. Have
>you
> heard of a vista update that has been generating this problem? It is not
> only
> effecting the printers but the control panel will not open from the start
> menu. You have to open my computer, expand the folder list, then open the
> control panel from there. It seems to be corrupting the MMC Snap-in.
>
> "Cari (MS-MVP)" wrote:
>
Quote:

>> Did you try System Restore to Friday?
>> --
>> Cari (MS-MVP) Printing & Imaging
>> www.coribright.com/windows
>>
>> "Dan@xxxxxx" <Dan@xxxxxx@discussions.microsoft.com> wrote in
>> message
>> news:AB0E2B81-6887-40E6-93D3-1EB9F6B1CA83@xxxxxx
Quote:

>> >I have a new Dell with Windows Vista Business installed. I set it up to
>> > connect to the network printers and everything was fully operational. I
>> > was
>> > printing fine on 2/15/08. I came into work this morning 2/19/08 and
>> > when I
>> > try to print I get a message saying unable to print. I get the same
>> > message
>> > with 2 different canon printers and 1 hp laserjet printer. I tried
>> > removing
>> > the printer and reinstalling it and there was no change. I installed it
>> > locally and there was no change. I stopped and restarted the print
>> > spooler
>> > and there was no change. I cannot even print a test page.
>> > Can anyone lend some assistance?
>>
Old 02-25-2008   #9 (permalink)
Jose
Guest


 

Re: Printers stop working

I am using 2 HP systems with an HP 1006 laserjet being shared between the
two, it seems every 2 days the main system the printer is hooked to loses the
print drivers and I lose capability to print from both systems. This started
happening after I installed a tax software from Intelli Tax. I usually have
to uninstall my printer and re-install it in order to be able to print again.
I cannot understand why this keeps happening. Where and how do I restart
the software Licensing? Please help!!

"jgross" wrote:
Quote:

> I am having this problem also. I noticed that if you stop and restart the
> software licensing service, then the control panel comes back up and you can
> print again.
>
> "Dan@xxxxxx" wrote:
>
Quote:

> > I did the system restore to Friday and that did correct the problem. Have you
> > heard of a vista update that has been generating this problem? It is not only
> > effecting the printers but the control panel will not open from the start
> > menu. You have to open my computer, expand the folder list, then open the
> > control panel from there. It seems to be corrupting the MMC Snap-in.
> >
> > "Cari (MS-MVP)" wrote:
> >
Quote:

> > > Did you try System Restore to Friday?
> > > --
> > > Cari (MS-MVP) Printing & Imaging
> > > www.coribright.com/windows
> > >
> > > "Dan@xxxxxx" <Dan@xxxxxx@discussions.microsoft.com> wrote in message
> > > news:AB0E2B81-6887-40E6-93D3-1EB9F6B1CA83@xxxxxx
> > > >I have a new Dell with Windows Vista Business installed. I set it up to
> > > > connect to the network printers and everything was fully operational. I
> > > > was
> > > > printing fine on 2/15/08. I came into work this morning 2/19/08 and when I
> > > > try to print I get a message saying unable to print. I get the same
> > > > message
> > > > with 2 different canon printers and 1 hp laserjet printer. I tried
> > > > removing
> > > > the printer and reinstalling it and there was no change. I installed it
> > > > locally and there was no change. I stopped and restarted the print spooler
> > > > and there was no change. I cannot even print a test page.
> > > > Can anyone lend some assistance?
> > >
Closed Thread

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Re: Right click stops working/New tabs stop working/Menu bar disappear Robert Aldwinckle Vista performance & maintenance 9 11-20-2007 03:03 PM
When will this RC 1 stop working? OscarVogel Vista General 8 04-25-2007 10:00 PM
How to get HP Printers working on Vista Birk Binnard Vista print fax & scan 3 03-29-2007 11:18 AM
My new Vista stop working !!! odla Vista performance & maintenance 0 03-18-2007 09:38 PM
Wireless and Printers Not working JukEboX Vista hardware & devices 0 10-24-2006 07:10 PM








Vistax64.com is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media 2005-2008

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50