Vista - Re: Printing issues in Vista beta 2

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--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

ZAZ wrote:
> I have a Konica Minolta PagePro 1350W laser printer. When I plugged it in
> and turned it on, it seems to have successfully installed the printer
> driver - the "install hardware" dialog box said the printer was ready to
> use. After specifying that printer was hooked up to a USB port from
> printer properites, I decided to try to see if printing would be
> successful. Vista beta 2 seems to recognize the printer, but whenever
> you try to print a document (from Word 2003, in my case), nothing would
> ever print - in the tray area, I clicked on the printer icon to see the
> printing jobs for the printer, and there would be two things listed: the
> document that I wanted to print and a "spool". I waited and waited, but
> nothing printed. Anyone know why this is happening? Is it the driver
> (automatically installed from Windows Update)? Before installing beta 2,
> the Upgrade Advisor for XP said that my printer was compatible with
> Vista. If anyone has experienced similar situations or knows a solution,
> please respond to my post. Thank you very much.

I do not see the driver listed for inbox models. There is a problem with
some of the Konica Minolta drivers writing data to the port. Here's some
more info but bad news until the vendor updates the driver for Vista.

2/16/06 4:53 PM: Opened by jerblack (Bug 1516758)

We found this bug with one of the customer's in the Living with Vista
program. The customer has a Konica Minolta Pagepro 1350W.

When we plugged in the printer using USB it was automatically detected by
Windows Vista and prompted for the disc. We inserted the CD and the Autoplay
dialog for the CD came up, but the New Hardware Wizard which was still
behind the Autoplay dialog was there and it found the CD as well. It
proceeded with the installation and appeared to complete successfully

When we tried to print, all that came up was a File Save dialog. When we
went to check the properties of the printer, the port that it was set for
was FILE: and we could not change it

We went out to the Konica Minolta websiet and downloaded an updated driver
for the printer. With the new driver we were able to select USB under the
list of available ports. However when we attempted to print, the print never
happened. The printer icon came up in the system tray though.

We tried restarting the spooler and this made no difference.

When we rebooted whatever we had printed before began to print. Then when we
tried to print again, whatever we tried to print would not actually print
until the reboot.

2/21/06 11:20 AM: Assigned by joeyb to sscallen
3/07/06 11:25 AM: Edited by neilor
3/09/06 10:50 AM: Resolved as Duplicate of bug 1271416 by sscallen

Please see 1271416, indicating that there are no plans to support this
device inbox...will require the manufacturer to provide a Vista driver.

4/18/06 9:37 AM: Closed by jerblack


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"PA Bear" <PABearMVP@gmail.com> wrote in message
news:OQapZPOvGHA.4384@TK2MSFTNGP04.phx.gbl...
> Forwarded to microsoft.public.windows.vista.print_fax_scan via crosspost.
>
> Vista-specific newsgroups include:
>
> microsoft.public.windows.vista.general
> microsoft.public.windows.vista.administration_account
> microsoft.public.windows.vista.hardware_devices
> microsoft.public.windows.vista.installation_setup
> microsoft.public.windows.vista.mail
> microsoft.public.windows.vista.networking_sharing
> microsoft.public.windows.vista.performance_maintenance
> microsoft.public.windows.vista.print_fax_scan
> microsoft.public.windows.vista.security
>
> Accessing the MS newsgroups in Outlook Express Newsreader
> http://www.microsoft.com/windowsxp/e...roupsetup.mspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> ZAZ wrote:
>> I have a Konica Minolta PagePro 1350W laser printer. When I plugged it
>> in
>> and turned it on, it seems to have successfully installed the printer
>> driver - the "install hardware" dialog box said the printer was ready to
>> use. After specifying that printer was hooked up to a USB port from
>> printer properites, I decided to try to see if printing would be
>> successful. Vista beta 2 seems to recognize the printer, but whenever
>> you try to print a document (from Word 2003, in my case), nothing would
>> ever print - in the tray area, I clicked on the printer icon to see the
>> printing jobs for the printer, and there would be two things listed: the
>> document that I wanted to print and a "spool". I waited and waited, but
>> nothing printed. Anyone know why this is happening? Is it the driver
>> (automatically installed from Windows Update)? Before installing beta 2,
>> the Upgrade Advisor for XP said that my printer was compatible with
>> Vista. If anyone has experienced similar situations or knows a solution,
>> please respond to my post. Thank you very much.
>