Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista print fax & scan

Vista - Vista Home Premium and scanning

Reply
 
Old 02-23-2008   #1 (permalink)
Deelite


 
 

Vista Home Premium and scanning

I just got a new HP Pavillion Elite m9040n computer, am hooked up to HP 2610
All in one printer, and cannot scan since I am now using Vista Home Premium.
Have all the upgrades to the HP all in one, driver, etc. If I can't scan,
will there be a service package 2 coming out since it seems Vista and my
scanner are not compatible? Thanks...

My System SpecsSystem Spec
Old 02-23-2008   #2 (permalink)
Bob F.


 
 

Re: Vista Home Premium and scanning

"Deelite" <Deelite@xxxxxx> wrote in message
news:412C62AA-0728-428C-9414-DE12CCC7FD8C@xxxxxx
Quote:

>I just got a new HP Pavillion Elite m9040n computer, am hooked up to HP
>2610
> All in one printer, and cannot scan since I am now using Vista Home
> Premium.
> Have all the upgrades to the HP all in one, driver, etc. If I can't scan,
> will there be a service package 2 coming out since it seems Vista and my
> scanner are not compatible? Thanks...

Did you follow the HP installation instructions PRECISELY? HP products are
very touchy about the sequence of installation. What doesn't happen? Do
you get error messages? As you expecting something to happen? Does it
hang? Is the scan device missing from a list? What?
BobF.

My System SpecsSystem Spec
Old 02-23-2008   #3 (permalink)
Deelite


 
 

Re: Vista Home Premium and scanning

Got HP tech on line, he got into my computer, I have all the drivers and
everything is installed properly. He said the new Vista program is not
compatible with my HP 2610 all in one, and I would have to wait for the SP2
from MSN.

"Bob F." wrote:
Quote:

> "Deelite" <Deelite@xxxxxx> wrote in message
> news:412C62AA-0728-428C-9414-DE12CCC7FD8C@xxxxxx
Quote:

> >I just got a new HP Pavillion Elite m9040n computer, am hooked up to HP
> >2610
> > All in one printer, and cannot scan since I am now using Vista Home
> > Premium.
> > Have all the upgrades to the HP all in one, driver, etc. If I can't scan,
> > will there be a service package 2 coming out since it seems Vista and my
> > scanner are not compatible? Thanks...
>
>
> Did you follow the HP installation instructions PRECISELY? HP products are
> very touchy about the sequence of installation. What doesn't happen? Do
> you get error messages? As you expecting something to happen? Does it
> hang? Is the scan device missing from a list? What?
> BobF.
>
>
My System SpecsSystem Spec
Old 02-23-2008   #4 (permalink)
Kevin


 
 

Re: Vista Home Premium and scanning


"Deelite" <Deelite@xxxxxx> wrote in message
news:90EE0DEB-94D3-4FD4-8F55-27E45C75E097@xxxxxx
Quote:

> Got HP tech on line, he got into my computer, I have all the drivers and
> everything is installed properly. He said the new Vista program is not
> compatible with my HP 2610 all in one, and I would have to wait for the
> SP2
> from MSN.
>
In other words, what he mean to say was that the HP 2610 is not fully
supported in Windows Vista because HP doesn't feel like writing Vista
drivers for it. So, you will have to wait until HP feels like writing those
drivers or somebody at Microsoft writes some kind of driver or nothing
happens. In which case, you won't be doing any scanning with your HP 2610.
Quote:

> "Bob F." wrote:
>
Quote:

>> "Deelite" <Deelite@xxxxxx> wrote in message
>> news:412C62AA-0728-428C-9414-DE12CCC7FD8C@xxxxxx
Quote:

>> >I just got a new HP Pavillion Elite m9040n computer, am hooked up to HP
>> >2610
>> > All in one printer, and cannot scan since I am now using Vista Home
>> > Premium.
>> > Have all the upgrades to the HP all in one, driver, etc. If I can't
>> > scan,
>> > will there be a service package 2 coming out since it seems Vista and
>> > my
>> > scanner are not compatible? Thanks...
>>
>>
>> Did you follow the HP installation instructions PRECISELY? HP products
>> are
>> very touchy about the sequence of installation. What doesn't happen? Do
>> you get error messages? As you expecting something to happen? Does it
>> hang? Is the scan device missing from a list? What?
>> BobF.
>>
>>
My System SpecsSystem Spec
Old 02-23-2008   #5 (permalink)
Deelite


 
 

Re: Vista Home Premium and scanning

Thanks for the update...I will contact HP to see if they are gonna get the
driver for us Vista users...if not...wait till MSN gets sp2 out for us. You
are being blessed...

"Kevin" wrote:
Quote:

>
> "Deelite" <Deelite@xxxxxx> wrote in message
> news:90EE0DEB-94D3-4FD4-8F55-27E45C75E097@xxxxxx
Quote:

> > Got HP tech on line, he got into my computer, I have all the drivers and
> > everything is installed properly. He said the new Vista program is not
> > compatible with my HP 2610 all in one, and I would have to wait for the
> > SP2
> > from MSN.
> >
>
> In other words, what he mean to say was that the HP 2610 is not fully
> supported in Windows Vista because HP doesn't feel like writing Vista
> drivers for it. So, you will have to wait until HP feels like writing those
> drivers or somebody at Microsoft writes some kind of driver or nothing
> happens. In which case, you won't be doing any scanning with your HP 2610.
>
Quote:

> > "Bob F." wrote:
> >
Quote:

> >> "Deelite" <Deelite@xxxxxx> wrote in message
> >> news:412C62AA-0728-428C-9414-DE12CCC7FD8C@xxxxxx
> >> >I just got a new HP Pavillion Elite m9040n computer, am hooked up to HP
> >> >2610
> >> > All in one printer, and cannot scan since I am now using Vista Home
> >> > Premium.
> >> > Have all the upgrades to the HP all in one, driver, etc. If I can't
> >> > scan,
> >> > will there be a service package 2 coming out since it seems Vista and
> >> > my
> >> > scanner are not compatible? Thanks...
> >>
> >>
> >> Did you follow the HP installation instructions PRECISELY? HP products
> >> are
> >> very touchy about the sequence of installation. What doesn't happen? Do
> >> you get error messages? As you expecting something to happen? Does it
> >> hang? Is the scan device missing from a list? What?
> >> BobF.
> >>
> >>
>
My System SpecsSystem Spec
Old 02-24-2008   #6 (permalink)
Bill


 
 

Re: Vista Home Premium and scanning

Just had a look on HP site and found this page:

http://h10025.www1.hp.com/ewfrf/wc/s...421139&lang=en

Seems to say Vista driver available. Maybe you should ask HP again? I've
got a Compaq Notebook and found their support, umm, not too good, to be
polite.


"Deelite" <Deelite@xxxxxx> wrote in message
news:412C62AA-0728-428C-9414-DE12CCC7FD8C@xxxxxx
Quote:

>I just got a new HP Pavillion Elite m9040n computer, am hooked up to HP
>2610
> All in one printer, and cannot scan since I am now using Vista Home
> Premium.
> Have all the upgrades to the HP all in one, driver, etc. If I can't scan,
> will there be a service package 2 coming out since it seems Vista and my
> scanner are not compatible? Thanks...
My System SpecsSystem Spec
Old 02-24-2008   #7 (permalink)
huwyngr


 
 

Re: Vista Home Premium and scanning

In article <90EE0DEB-94D3-4FD4-8F55-27E45C75E097@xxxxxx>, Deelite
wrote:
Quote:

> Got HP tech on line, he got into my computer, I have all the drivers and*
> everything is installed properly. *He said the new Vista program is not*
> compatible with my HP 2610 all in one, and I would have to wait for the SP2*
> from MSN. *
He might correctly have said that your VISTA Home version does not include the
VISTA Fax and Scan Utility but as Bill has said there is a Full software set
on the HP website.

http://h10025.www1.hp.com/ewfrf/wc/s...=us&dlc=en&pro
duct=421139&lang=en

How is your AIO connected to the PC -- by USB cable or by Network? I'll assume
Network and you should get that working anyway since most scanners do not work
over networks.

Download that AIO_CDB_Full_Network_enu.exe file to your computer to a location
you can find -- do NOT use Install Now but use Download only.

Then disconnect your AIO's USB cable from the PC end. Delete any icons for it
you may find in Control Panel / Printers and Uninstall any HP sofware for it
that you may find in Control Panel / Remove Programs. Then reboot your
computer.

Find the exe file your downloaded and right mouse click on it and select Run
as Administrator in the Context menu that appears. If that does not start the
installation then just double click on the exe file and that should do it.

Do not connect the AIO USB cable to the PC until the installation procedure
tells you to or until you reach [Finish].

Let us know if that works or not -- good luck.

My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Remote Access from Vista Home Premium to Vista Home Premium and XP Home Edition Network & Sharing
Updating from Home Premium to Ultimate and moving Home Premium Vista installation & setup
Retail 32bit vista Home Premium upgrade to 64 bit Home Premium - H Vista General
scanning multiple pages in vista home basic with hp 5510 printer Vista print fax & scan
Scanning with Vista Premium Vista music pictures video


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46