Windows Vista Forums

Spooler SubSystem App

  1. #1


    Eddie Guest

    Spooler SubSystem App

    I need some help, please. I am running Vista Home Premium (32-bit). I been
    receiving an error message each morning when I turn on my machine "Spooler
    SubSystem App stopped working and was closed". My local printer does not
    work, nor can I print across my LAN. I wrote a question about this before
    and received a suggestion to try this:

    http://support.microsoft.com/default...b;en-us;324757

    But that did not help the problem. I also tried a system restore to before
    the time the printer problem occurred, but it failed twice when it came to
    point of restoring the registry. The only thing that happened to my machine
    at the time of the spooler failure was an update to Adobe Reader, so I also
    tried uninstalling that, but still no success. I am at wit's end and I
    really need to be able to print (for preparing my taxes). Can anyone help?

      My System SpecsSystem Spec

  2.   


  3. #2


    Boba & Ilinka Guest

    Re: Spooler SubSystem App

    On the site mention in your post go only to register and remove your
    printer. Reinstall drivers for the printer. Go to the acro reader and set
    printer so that it print acro document as an image.
    It worked for me.

    Boba Vankufer


    "Eddie" <Eddie@xxxxxx> wrote in message
    news:FD4126FC-CB83-4642-AB93-ACBB5985757C@xxxxxx

    >I need some help, please. I am running Vista Home Premium (32-bit). I
    >been
    > receiving an error message each morning when I turn on my machine "Spooler
    > SubSystem App stopped working and was closed". My local printer does not
    > work, nor can I print across my LAN. I wrote a question about this before
    > and received a suggestion to try this:
    >
    > http://support.microsoft.com/default...b;en-us;324757
    >
    > But that did not help the problem. I also tried a system restore to
    > before
    > the time the printer problem occurred, but it failed twice when it came to
    > point of restoring the registry. The only thing that happened to my
    > machine
    > at the time of the spooler failure was an update to Adobe Reader, so I
    > also
    > tried uninstalling that, but still no success. I am at wit's end and I
    > really need to be able to print (for preparing my taxes). Can anyone
    > help?

      My System SpecsSystem Spec

  4. #3


    Eddie Guest

    Re: Spooler SubSystem App

    Dear Boba,

    I have removed my printer, following the procedure from the KB article, but
    I cannot get the print spooler to function. I start it in services, but
    after a minute or so it crashes. So I cannot reinstall the driver for my
    printer. I do not have the LexBCE Server installed and there are no
    dependencies listed for Print Spooler (other than DCOM Process Server
    Launcher).

    It seems like the Print Spooler is corrupted. How can I repair/restore the
    print spooler in Vista Home Premium? I found the KB article for XP, but I
    don't think that would work with Vista since the installation procedure is
    very different.

    "Boba & Ilinka" wrote:

    > On the site mention in your post go only to register and remove your
    > printer. Reinstall drivers for the printer. Go to the acro reader and set
    > printer so that it print acro document as an image.
    > It worked for me.
    >
    > Boba Vankufer
    >
    >
    > "Eddie" <Eddie@xxxxxx> wrote in message
    > news:FD4126FC-CB83-4642-AB93-ACBB5985757C@xxxxxx

    > >I need some help, please. I am running Vista Home Premium (32-bit). I
    > >been
    > > receiving an error message each morning when I turn on my machine "Spooler
    > > SubSystem App stopped working and was closed". My local printer does not
    > > work, nor can I print across my LAN. I wrote a question about this before
    > > and received a suggestion to try this:
    > >
    > > http://support.microsoft.com/default...b;en-us;324757
    > >
    > > But that did not help the problem. I also tried a system restore to
    > > before
    > > the time the printer problem occurred, but it failed twice when it came to
    > > point of restoring the registry. The only thing that happened to my
    > > machine
    > > at the time of the spooler failure was an update to Adobe Reader, so I
    > > also
    > > tried uninstalling that, but still no success. I am at wit's end and I
    > > really need to be able to print (for preparing my taxes). Can anyone
    > > help?
    >
    >

      My System SpecsSystem Spec

  5. #4


    Alan Morris [MSFT] Guest

    Re: Spooler SubSystem App

    Are there any system or application events when the spooler terminates.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.

    "Eddie" <Eddie@xxxxxx> wrote in message
    news:35CE9783-F4B3-4F0E-B846-296706787474@xxxxxx

    > Dear Boba,
    >
    > I have removed my printer, following the procedure from the KB article,
    > but
    > I cannot get the print spooler to function. I start it in services, but
    > after a minute or so it crashes. So I cannot reinstall the driver for my
    > printer. I do not have the LexBCE Server installed and there are no
    > dependencies listed for Print Spooler (other than DCOM Process Server
    > Launcher).
    >
    > It seems like the Print Spooler is corrupted. How can I repair/restore
    > the
    > print spooler in Vista Home Premium? I found the KB article for XP, but I
    > don't think that would work with Vista since the installation procedure is
    > very different.
    >
    > "Boba & Ilinka" wrote:
    >

    >> On the site mention in your post go only to register and remove your
    >> printer. Reinstall drivers for the printer. Go to the acro reader and set
    >> printer so that it print acro document as an image.
    >> It worked for me.
    >>
    >> Boba Vankufer
    >>
    >>
    >> "Eddie" <Eddie@xxxxxx> wrote in message
    >> news:FD4126FC-CB83-4642-AB93-ACBB5985757C@xxxxxx

    >> >I need some help, please. I am running Vista Home Premium (32-bit). I
    >> >been
    >> > receiving an error message each morning when I turn on my machine
    >> > "Spooler
    >> > SubSystem App stopped working and was closed". My local printer does
    >> > not
    >> > work, nor can I print across my LAN. I wrote a question about this
    >> > before
    >> > and received a suggestion to try this:
    >> >
    >> > http://support.microsoft.com/default...b;en-us;324757
    >> >
    >> > But that did not help the problem. I also tried a system restore to
    >> > before
    >> > the time the printer problem occurred, but it failed twice when it came
    >> > to
    >> > point of restoring the registry. The only thing that happened to my
    >> > machine
    >> > at the time of the spooler failure was an update to Adobe Reader, so I
    >> > also
    >> > tried uninstalling that, but still no success. I am at wit's end and I
    >> > really need to be able to print (for preparing my taxes). Can anyone
    >> > help?
    >>
    >>


      My System SpecsSystem Spec

  6. #5


    Eddie Guest

    Re: Spooler SubSystem App

    Dear Alan,

    Thank you for your reply.

    "Alan Morris [MSFT]" wrote:

    > Are there any system or application events when the spooler terminates.
    I am not certain what you are asking, but I think the answer is "No". Each
    time I start my machine, as it boots I get the error message:

    "Spooler SubSystem App stopped working and was closed"

    This also happens when I manually restart the Print Spooler Service after
    about one minute. This problem just came up one morning for no apparent
    reason. The only change of which I am aware was an update from Adobe Reader.
    I have tried uninstalling Adobe Reader, but it did not help the problem. I
    checked the Windows update schedule, but the only updates that occurred at
    the time this problem began were Defender definition updates. I also tried a
    System Restore twice, but each time it failed when trying to restore the
    registry.

    Any help you can offer is deeply appreciated.

    > "Eddie" <Eddie@xxxxxx> wrote in message
    > news:35CE9783-F4B3-4F0E-B846-296706787474@xxxxxx

    > > Dear Boba,
    > >
    > > I have removed my printer, following the procedure from the KB article,
    > > but
    > > I cannot get the print spooler to function. I start it in services, but
    > > after a minute or so it crashes. So I cannot reinstall the driver for my
    > > printer. I do not have the LexBCE Server installed and there are no
    > > dependencies listed for Print Spooler (other than DCOM Process Server
    > > Launcher).
    > >
    > > It seems like the Print Spooler is corrupted. How can I repair/restore
    > > the
    > > print spooler in Vista Home Premium? I found the KB article for XP, but I
    > > don't think that would work with Vista since the installation procedure is
    > > very different.
    > >
    > > "Boba & Ilinka" wrote:
    > >

    > >> On the site mention in your post go only to register and remove your
    > >> printer. Reinstall drivers for the printer. Go to the acro reader and set
    > >> printer so that it print acro document as an image.
    > >> It worked for me.
    > >>
    > >> Boba Vankufer
    > >>
    > >>
    > >> "Eddie" <Eddie@xxxxxx> wrote in message
    > >> news:FD4126FC-CB83-4642-AB93-ACBB5985757C@xxxxxx
    > >> >I need some help, please. I am running Vista Home Premium (32-bit). I
    > >> >been
    > >> > receiving an error message each morning when I turn on my machine
    > >> > "Spooler
    > >> > SubSystem App stopped working and was closed". My local printer does
    > >> > not
    > >> > work, nor can I print across my LAN. I wrote a question about this
    > >> > before
    > >> > and received a suggestion to try this:
    > >> >
    > >> > http://support.microsoft.com/default...b;en-us;324757
    > >> >
    > >> > But that did not help the problem. I also tried a system restore to
    > >> > before
    > >> > the time the printer problem occurred, but it failed twice when it came
    > >> > to
    > >> > point of restoring the registry. The only thing that happened to my
    > >> > machine
    > >> > at the time of the spooler failure was an update to Adobe Reader, so I
    > >> > also
    > >> > tried uninstalling that, but still no success. I am at wit's end and I
    > >> > really need to be able to print (for preparing my taxes). Can anyone
    > >> > help?

      My System SpecsSystem Spec

  7. #6


    Boba & Ilinka Guest

    Re: Spooler SubSystem App

    Try to go to start, print in the box regedit; go to HKEY_LOCAL_MACHINE: than
    SYSTEM; ControlSet001; Control; Print; Printers. In this folder you will see
    your printer (HP LJ1018 or so). Remove your printer. Try to download latest
    driver for your printer and install it. Do not forget to print adobe
    document as an image.

    Good lack

    Boba Vankufer

    "Eddie" <Eddie@xxxxxx> wrote in message
    news:37A8A0E9-9285-4895-B914-4DE00E1E5118@xxxxxx

    > Dear Alan,
    >
    > Thank you for your reply.
    >
    > "Alan Morris [MSFT]" wrote:
    >

    >> Are there any system or application events when the spooler terminates.
    >
    > I am not certain what you are asking, but I think the answer is "No".
    > Each
    > time I start my machine, as it boots I get the error message:
    >
    > "Spooler SubSystem App stopped working and was closed"
    >
    > This also happens when I manually restart the Print Spooler Service after
    > about one minute. This problem just came up one morning for no apparent
    > reason. The only change of which I am aware was an update from Adobe
    > Reader.
    > I have tried uninstalling Adobe Reader, but it did not help the problem.
    > I
    > checked the Windows update schedule, but the only updates that occurred at
    > the time this problem began were Defender definition updates. I also
    > tried a
    > System Restore twice, but each time it failed when trying to restore the
    > registry.
    >
    > Any help you can offer is deeply appreciated.
    >

    >> "Eddie" <Eddie@xxxxxx> wrote in message
    >> news:35CE9783-F4B3-4F0E-B846-296706787474@xxxxxx

    >> > Dear Boba,
    >> >
    >> > I have removed my printer, following the procedure from the KB article,
    >> > but
    >> > I cannot get the print spooler to function. I start it in services,
    >> > but
    >> > after a minute or so it crashes. So I cannot reinstall the driver for
    >> > my
    >> > printer. I do not have the LexBCE Server installed and there are no
    >> > dependencies listed for Print Spooler (other than DCOM Process Server
    >> > Launcher).
    >> >
    >> > It seems like the Print Spooler is corrupted. How can I repair/restore
    >> > the
    >> > print spooler in Vista Home Premium? I found the KB article for XP,
    >> > but I
    >> > don't think that would work with Vista since the installation procedure
    >> > is
    >> > very different.
    >> >
    >> > "Boba & Ilinka" wrote:
    >> >
    >> >> On the site mention in your post go only to register and remove your
    >> >> printer. Reinstall drivers for the printer. Go to the acro reader and
    >> >> set
    >> >> printer so that it print acro document as an image.
    >> >> It worked for me.
    >> >>
    >> >> Boba Vankufer
    >> >>
    >> >>
    >> >> "Eddie" <Eddie@xxxxxx> wrote in message
    >> >> news:FD4126FC-CB83-4642-AB93-ACBB5985757C@xxxxxx
    >> >> >I need some help, please. I am running Vista Home Premium (32-bit).
    >> >> >I
    >> >> >been
    >> >> > receiving an error message each morning when I turn on my machine
    >> >> > "Spooler
    >> >> > SubSystem App stopped working and was closed". My local printer
    >> >> > does
    >> >> > not
    >> >> > work, nor can I print across my LAN. I wrote a question about this
    >> >> > before
    >> >> > and received a suggestion to try this:
    >> >> >
    >> >> > http://support.microsoft.com/default...b;en-us;324757
    >> >> >
    >> >> > But that did not help the problem. I also tried a system restore to
    >> >> > before
    >> >> > the time the printer problem occurred, but it failed twice when it
    >> >> > came
    >> >> > to
    >> >> > point of restoring the registry. The only thing that happened to my
    >> >> > machine
    >> >> > at the time of the spooler failure was an update to Adobe Reader, so
    >> >> > I
    >> >> > also
    >> >> > tried uninstalling that, but still no success. I am at wit's end
    >> >> > and I
    >> >> > really need to be able to print (for preparing my taxes). Can
    >> >> > anyone
    >> >> > help?

      My System SpecsSystem Spec

  8. #7


    timbob Guest

    Re: Spooler SubSystem App

    I hope this works for me, too, as last night I just started getting the same
    message about the spooler. Of course, I was trying to print out a
    presentation for the morning. Aarrgh. Why this suddenly happened after 5
    months with a brand-new HP laptop with Vista and brand new HP printer just
    amazes me...and frustrates me no end.

    "Boba & Ilinka" wrote:

    > Try to go to start, print in the box regedit; go to HKEY_LOCAL_MACHINE: than
    > SYSTEM; ControlSet001; Control; Print; Printers. In this folder you will see
    > your printer (HP LJ1018 or so). Remove your printer. Try to download latest
    > driver for your printer and install it. Do not forget to print adobe
    > document as an image.
    >
    > Good lack
    >
    > Boba Vankufer
    >
    > "Eddie" <Eddie@xxxxxx> wrote in message
    > news:37A8A0E9-9285-4895-B914-4DE00E1E5118@xxxxxx

    > > Dear Alan,
    > >
    > > Thank you for your reply.
    > >
    > > "Alan Morris [MSFT]" wrote:
    > >

    > >> Are there any system or application events when the spooler terminates.
    > >
    > > I am not certain what you are asking, but I think the answer is "No".
    > > Each
    > > time I start my machine, as it boots I get the error message:
    > >
    > > "Spooler SubSystem App stopped working and was closed"
    > >
    > > This also happens when I manually restart the Print Spooler Service after
    > > about one minute. This problem just came up one morning for no apparent
    > > reason. The only change of which I am aware was an update from Adobe
    > > Reader.
    > > I have tried uninstalling Adobe Reader, but it did not help the problem.
    > > I
    > > checked the Windows update schedule, but the only updates that occurred at
    > > the time this problem began were Defender definition updates. I also
    > > tried a
    > > System Restore twice, but each time it failed when trying to restore the
    > > registry.
    > >
    > > Any help you can offer is deeply appreciated.
    > >

    > >> "Eddie" <Eddie@xxxxxx> wrote in message
    > >> news:35CE9783-F4B3-4F0E-B846-296706787474@xxxxxx
    > >> > Dear Boba,
    > >> >
    > >> > I have removed my printer, following the procedure from the KB article,
    > >> > but
    > >> > I cannot get the print spooler to function. I start it in services,
    > >> > but
    > >> > after a minute or so it crashes. So I cannot reinstall the driver for
    > >> > my
    > >> > printer. I do not have the LexBCE Server installed and there are no
    > >> > dependencies listed for Print Spooler (other than DCOM Process Server
    > >> > Launcher).
    > >> >
    > >> > It seems like the Print Spooler is corrupted. How can I repair/restore
    > >> > the
    > >> > print spooler in Vista Home Premium? I found the KB article for XP,
    > >> > but I
    > >> > don't think that would work with Vista since the installation procedure
    > >> > is
    > >> > very different.
    > >> >
    > >> > "Boba & Ilinka" wrote:
    > >> >
    > >> >> On the site mention in your post go only to register and remove your
    > >> >> printer. Reinstall drivers for the printer. Go to the acro reader and
    > >> >> set
    > >> >> printer so that it print acro document as an image.
    > >> >> It worked for me.
    > >> >>
    > >> >> Boba Vankufer
    > >> >>
    > >> >>
    > >> >> "Eddie" <Eddie@xxxxxx> wrote in message
    > >> >> news:FD4126FC-CB83-4642-AB93-ACBB5985757C@xxxxxx
    > >> >> >I need some help, please. I am running Vista Home Premium (32-bit).
    > >> >> >I
    > >> >> >been
    > >> >> > receiving an error message each morning when I turn on my machine
    > >> >> > "Spooler
    > >> >> > SubSystem App stopped working and was closed". My local printer
    > >> >> > does
    > >> >> > not
    > >> >> > work, nor can I print across my LAN. I wrote a question about this
    > >> >> > before
    > >> >> > and received a suggestion to try this:
    > >> >> >
    > >> >> > http://support.microsoft.com/default...b;en-us;324757
    > >> >> >
    > >> >> > But that did not help the problem. I also tried a system restore to
    > >> >> > before
    > >> >> > the time the printer problem occurred, but it failed twice when it
    > >> >> > came
    > >> >> > to
    > >> >> > point of restoring the registry. The only thing that happened to my
    > >> >> > machine
    > >> >> > at the time of the spooler failure was an update to Adobe Reader, so
    > >> >> > I
    > >> >> > also
    > >> >> > tried uninstalling that, but still no success. I am at wit's end
    > >> >> > and I
    > >> >> > really need to be able to print (for preparing my taxes). Can
    > >> >> > anyone
    > >> >> > help?
    >

      My System SpecsSystem Spec

  9. #8


    Alan Morris [MSFT] Guest

    Re: Spooler SubSystem App

    Launch the event viewer to view the application and system events. It's in
    Admin tools

    Open an elevated command prompt and type

    net start spooler

    Are there any errors or does the spooler start successfully? The spooler
    does pause about a minute before loading all the driver data.

    also verify that there are no pending print jobs located in
    \windows\system32\spool\printers

    if there are any, copy them to another location and start the spooler again.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.

    "Eddie" <Eddie@xxxxxx> wrote in message
    news:37A8A0E9-9285-4895-B914-4DE00E1E5118@xxxxxx

    > Dear Alan,
    >
    > Thank you for your reply.
    >
    > "Alan Morris [MSFT]" wrote:
    >

    >> Are there any system or application events when the spooler terminates.
    >
    > I am not certain what you are asking, but I think the answer is "No".
    > Each
    > time I start my machine, as it boots I get the error message:
    >
    > "Spooler SubSystem App stopped working and was closed"
    >
    > This also happens when I manually restart the Print Spooler Service after
    > about one minute. This problem just came up one morning for no apparent
    > reason. The only change of which I am aware was an update from Adobe
    > Reader.
    > I have tried uninstalling Adobe Reader, but it did not help the problem.
    > I
    > checked the Windows update schedule, but the only updates that occurred at
    > the time this problem began were Defender definition updates. I also
    > tried a
    > System Restore twice, but each time it failed when trying to restore the
    > registry.
    >
    > Any help you can offer is deeply appreciated.
    >

    >> "Eddie" <Eddie@xxxxxx> wrote in message
    >> news:35CE9783-F4B3-4F0E-B846-296706787474@xxxxxx

    >> > Dear Boba,
    >> >
    >> > I have removed my printer, following the procedure from the KB article,
    >> > but
    >> > I cannot get the print spooler to function. I start it in services,
    >> > but
    >> > after a minute or so it crashes. So I cannot reinstall the driver for
    >> > my
    >> > printer. I do not have the LexBCE Server installed and there are no
    >> > dependencies listed for Print Spooler (other than DCOM Process Server
    >> > Launcher).
    >> >
    >> > It seems like the Print Spooler is corrupted. How can I repair/restore
    >> > the
    >> > print spooler in Vista Home Premium? I found the KB article for XP,
    >> > but I
    >> > don't think that would work with Vista since the installation procedure
    >> > is
    >> > very different.
    >> >
    >> > "Boba & Ilinka" wrote:
    >> >
    >> >> On the site mention in your post go only to register and remove your
    >> >> printer. Reinstall drivers for the printer. Go to the acro reader and
    >> >> set
    >> >> printer so that it print acro document as an image.
    >> >> It worked for me.
    >> >>
    >> >> Boba Vankufer
    >> >>
    >> >>
    >> >> "Eddie" <Eddie@xxxxxx> wrote in message
    >> >> news:FD4126FC-CB83-4642-AB93-ACBB5985757C@xxxxxx
    >> >> >I need some help, please. I am running Vista Home Premium (32-bit).
    >> >> >I
    >> >> >been
    >> >> > receiving an error message each morning when I turn on my machine
    >> >> > "Spooler
    >> >> > SubSystem App stopped working and was closed". My local printer
    >> >> > does
    >> >> > not
    >> >> > work, nor can I print across my LAN. I wrote a question about this
    >> >> > before
    >> >> > and received a suggestion to try this:
    >> >> >
    >> >> > http://support.microsoft.com/default...b;en-us;324757
    >> >> >
    >> >> > But that did not help the problem. I also tried a system restore to
    >> >> > before
    >> >> > the time the printer problem occurred, but it failed twice when it
    >> >> > came
    >> >> > to
    >> >> > point of restoring the registry. The only thing that happened to my
    >> >> > machine
    >> >> > at the time of the spooler failure was an update to Adobe Reader, so
    >> >> > I
    >> >> > also
    >> >> > tried uninstalling that, but still no success. I am at wit's end
    >> >> > and I
    >> >> > really need to be able to print (for preparing my taxes). Can
    >> >> > anyone
    >> >> > help?


      My System SpecsSystem Spec

  10. #9


    Eddie Guest

    Re: Spooler SubSystem App

    Dear Boba,

    I appreciate your trying to help me with this.

    "Boba & Ilinka" wrote:

    > Try to go to start, print in the box regedit; go to HKEY_LOCAL_MACHINE: than
    > SYSTEM; ControlSet001; Control; Print; Printers. In this folder you will see
    > your printer (HP LJ1018 or so). Remove your printer. Try to download latest
    > driver for your printer and install it. Do not forget to print adobe
    > document as an image.
    I have already removed my printer from the currentcontrolset, but not from
    controlset001. I have now done that and then tried to manually restart the
    print spooler, but I got the same error message. It will not allow me to
    open the print spooler service to install any drivers. When I try I get the
    same error message about Windows closing the Spooler SubSystem App. I also
    tried having the print folder already open and then starting the print
    spooler manually and got the error message:

    "Windows can't open Add Printer. Operation could not be complete (error
    0x000006be)."

    This does appear to be a registry problem. I tried copying the spoolsv.exe
    file from Vista that is installed on my laptop, but that had no effect on the
    problem either.

    > "Eddie" <Eddie@xxxxxx> wrote in message
    > news:37A8A0E9-9285-4895-B914-4DE00E1E5118@xxxxxx

    > > Dear Alan,
    > >
    > > Thank you for your reply.
    > >
    > > "Alan Morris [MSFT]" wrote:
    > >

    > >> Are there any system or application events when the spooler terminates.
    > >
    > > I am not certain what you are asking, but I think the answer is "No".
    > > Each
    > > time I start my machine, as it boots I get the error message:
    > >
    > > "Spooler SubSystem App stopped working and was closed"
    > >
    > > This also happens when I manually restart the Print Spooler Service after
    > > about one minute. This problem just came up one morning for no apparent
    > > reason. The only change of which I am aware was an update from Adobe
    > > Reader.
    > > I have tried uninstalling Adobe Reader, but it did not help the problem.
    > > I
    > > checked the Windows update schedule, but the only updates that occurred at
    > > the time this problem began were Defender definition updates. I also
    > > tried a
    > > System Restore twice, but each time it failed when trying to restore the
    > > registry.
    > >
    > > Any help you can offer is deeply appreciated.
    > >

    > >> "Eddie" <Eddie@xxxxxx> wrote in message
    > >> news:35CE9783-F4B3-4F0E-B846-296706787474@xxxxxx
    > >> > Dear Boba,
    > >> >
    > >> > I have removed my printer, following the procedure from the KB article,
    > >> > but
    > >> > I cannot get the print spooler to function. I start it in services,
    > >> > but
    > >> > after a minute or so it crashes. So I cannot reinstall the driver for
    > >> > my
    > >> > printer. I do not have the LexBCE Server installed and there are no
    > >> > dependencies listed for Print Spooler (other than DCOM Process Server
    > >> > Launcher).
    > >> >
    > >> > It seems like the Print Spooler is corrupted. How can I repair/restore
    > >> > the
    > >> > print spooler in Vista Home Premium? I found the KB article for XP,
    > >> > but I
    > >> > don't think that would work with Vista since the installation procedure
    > >> > is
    > >> > very different.
    > >> >
    > >> > "Boba & Ilinka" wrote:
    > >> >
    > >> >> On the site mention in your post go only to register and remove your
    > >> >> printer. Reinstall drivers for the printer. Go to the acro reader and
    > >> >> set
    > >> >> printer so that it print acro document as an image.
    > >> >> It worked for me.
    > >> >>
    > >> >> Boba Vankufer
    > >> >>
    > >> >>
    > >> >> "Eddie" <Eddie@xxxxxx> wrote in message
    > >> >> news:FD4126FC-CB83-4642-AB93-ACBB5985757C@xxxxxx
    > >> >> >I need some help, please. I am running Vista Home Premium (32-bit).
    > >> >> >I
    > >> >> >been
    > >> >> > receiving an error message each morning when I turn on my machine
    > >> >> > "Spooler
    > >> >> > SubSystem App stopped working and was closed". My local printer
    > >> >> > does
    > >> >> > not
    > >> >> > work, nor can I print across my LAN. I wrote a question about this
    > >> >> > before
    > >> >> > and received a suggestion to try this:
    > >> >> >
    > >> >> > http://support.microsoft.com/default...b;en-us;324757
    > >> >> >
    > >> >> > But that did not help the problem. I also tried a system restore to
    > >> >> > before
    > >> >> > the time the printer problem occurred, but it failed twice when it
    > >> >> > came
    > >> >> > to
    > >> >> > point of restoring the registry. The only thing that happened to my
    > >> >> > machine
    > >> >> > at the time of the spooler failure was an update to Adobe Reader, so
    > >> >> > I
    > >> >> > also
    > >> >> > tried uninstalling that, but still no success. I am at wit's end
    > >> >> > and I
    > >> >> > really need to be able to print (for preparing my taxes). Can
    > >> >> > anyone
    > >> >> > help?

      My System SpecsSystem Spec

  11. #10


    Eddie Guest

    Re: Spooler SubSystem App

    Dear Alan,

    Thanks for your help in this. I trust that we are making progress.

    "Alan Morris [MSFT]" wrote:

    > Launch the event viewer to view the application and system events. It's in
    > Admin tools
    Okay, I found it. I looked in the system and application events and I did
    not find anything that appears out of place except for the print spooler
    suddenly terminating three times and Windows attempting to restart it twice.
    I did eliminate the Adobe update, since that actually came a few hours later
    the same day. Let me know if there is something in particular I should be
    looking for.

    > Open an elevated command prompt and type
    >
    > net start spooler
    >
    > Are there any errors or does the spooler start successfully? The spooler
    > does pause about a minute before loading all the driver data.
    Yes, I immediately got an error message:

    System error 5 has occurred.

    Access is denied.

    > also verify that there are no pending print jobs located in
    > \windows\system32\spool\printers
    I verified that folder is empty.

    > "Eddie" <Eddie@xxxxxx> wrote in message
    > news:37A8A0E9-9285-4895-B914-4DE00E1E5118@xxxxxx

    > > Dear Alan,
    > >
    > > Thank you for your reply.
    > >
    > > "Alan Morris [MSFT]" wrote:
    > >

    > >> Are there any system or application events when the spooler terminates.
    > >
    > > I am not certain what you are asking, but I think the answer is "No".
    > > Each
    > > time I start my machine, as it boots I get the error message:
    > >
    > > "Spooler SubSystem App stopped working and was closed"
    > >
    > > This also happens when I manually restart the Print Spooler Service after
    > > about one minute. This problem just came up one morning for no apparent
    > > reason. The only change of which I am aware was an update from Adobe
    > > Reader.
    > > I have tried uninstalling Adobe Reader, but it did not help the problem.
    > > I
    > > checked the Windows update schedule, but the only updates that occurred at
    > > the time this problem began were Defender definition updates. I also
    > > tried a
    > > System Restore twice, but each time it failed when trying to restore the
    > > registry.
    > >
    > > Any help you can offer is deeply appreciated.
    > >

    > >> "Eddie" <Eddie@xxxxxx> wrote in message
    > >> news:35CE9783-F4B3-4F0E-B846-296706787474@xxxxxx
    > >> > Dear Boba,
    > >> >
    > >> > I have removed my printer, following the procedure from the KB article,
    > >> > but
    > >> > I cannot get the print spooler to function. I start it in services,
    > >> > but
    > >> > after a minute or so it crashes. So I cannot reinstall the driver for
    > >> > my
    > >> > printer. I do not have the LexBCE Server installed and there are no
    > >> > dependencies listed for Print Spooler (other than DCOM Process Server
    > >> > Launcher).
    > >> >
    > >> > It seems like the Print Spooler is corrupted. How can I repair/restore
    > >> > the
    > >> > print spooler in Vista Home Premium? I found the KB article for XP,
    > >> > but I
    > >> > don't think that would work with Vista since the installation procedure
    > >> > is
    > >> > very different.
    > >> >
    > >> > "Boba & Ilinka" wrote:
    > >> >
    > >> >> On the site mention in your post go only to register and remove your
    > >> >> printer. Reinstall drivers for the printer. Go to the acro reader and
    > >> >> set
    > >> >> printer so that it print acro document as an image.
    > >> >> It worked for me.
    > >> >>
    > >> >> Boba Vankufer
    > >> >>
    > >> >>
    > >> >> "Eddie" <Eddie@xxxxxx> wrote in message
    > >> >> news:FD4126FC-CB83-4642-AB93-ACBB5985757C@xxxxxx
    > >> >> >I need some help, please. I am running Vista Home Premium (32-bit).
    > >> >> >I
    > >> >> >been
    > >> >> > receiving an error message each morning when I turn on my machine
    > >> >> > "Spooler
    > >> >> > SubSystem App stopped working and was closed". My local printer
    > >> >> > does
    > >> >> > not
    > >> >> > work, nor can I print across my LAN. I wrote a question about this
    > >> >> > before
    > >> >> > and received a suggestion to try this:
    > >> >> >
    > >> >> > http://support.microsoft.com/default...b;en-us;324757
    > >> >> >
    > >> >> > But that did not help the problem. I also tried a system restore to
    > >> >> > before
    > >> >> > the time the printer problem occurred, but it failed twice when it
    > >> >> > came
    > >> >> > to
    > >> >> > point of restoring the registry. The only thing that happened to my
    > >> >> > machine
    > >> >> > at the time of the spooler failure was an update to Adobe Reader, so
    > >> >> > I
    > >> >> > also
    > >> >> > tried uninstalling that, but still no success. I am at wit's end
    > >> >> > and I
    > >> >> > really need to be able to print (for preparing my taxes). Can
    > >> >> > anyone
    > >> >> > help?

      My System SpecsSystem Spec

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