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| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
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| | #1 (permalink) |
| | HP printers require resintall of drivers from printserver in Vista I have 3 users who share 3 different HP printers. We are running into an issue where the driver requires a reinstallation from our print server out of the blue. When this happens all 3 printers go offline(Waiting for driver update) and none of them can print to any of the printers. Once one of them goes through the process of installing the driver it gives an error msg about not being able to load the driver then works. Sometimes it will go for a month, other times it will go for a few days between procedures. I am at a loss. |
My System Specs![]() |
| | #2 (permalink) |
| | Re: HP printers require resintall of drivers from printserver in Vista What OS is the print server running? Check the file dates in \system32\spool\drivers If anything is updated on the server, the clients machine will be out of sync with the server and go into the Update state. Here's some documentation on the security policy regarding silently updating the clients (XP behavior) and how to configure the policy for your need. Point and Print Security on Windows Vista http://www.microsoft.com/whdc/device...staPnPSec.mspx -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Elementalism" <Elementalism@xxxxxx> wrote in message news:71725371-B347-46FB-A477-DA00C4D85E4E@xxxxxx Quote: >I have 3 users who share 3 different HP printers. We are running into an > issue where the driver requires a reinstallation from our print server out > of > the blue. When this happens all 3 printers go offline(Waiting for driver > update) and none of them can print to any of the printers. Once one of > them > goes through the process of installing the driver it gives an error msg > about > not being able to load the driver then works. Sometimes it will go for a > month, other times it will go for a few days between procedures. I am at a > loss. |
My System Specs![]() |
| | #3 (permalink) |
| | Re: HP printers require resintall of drivers from printserver in Vista In article <71725371-B347-46FB-A477-DA00C4D85E4E@xxxxxx>, Elementalism wrote: Quote: > We are running into an* > issue where the driver requires a reinstallation from our print server out of* > the blue update/fix for just this problem. There is one for some that sounds similar -- that the printer keeps on unistalling itself. |
My System Specs![]() |
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