CAN'T SEND FAX FROM VISTA- get RPC SERVER NOT AVAILABLE

03-08-2008

It appears my Agere WinFax Modem is installed correctly in my VISTA 64
Ultimate installation (new installation, new PC) - when I configured Windows
faxing, the modem showed up in my FAX ACCOUNT as "local fax (default)"

I wrote a test fax to send to my office. When I clicked SEND I get an error
"The message could not be sent. The RPC server is not available."

In days of old, RPC server errors were usually funky permissions errors, but
I'd never seen one on a FAX....

Any suggestions? I tried uninstalling / reinstalling the fax modem, etc
etc. I am using the driver that Windows installed, so it's got to be WHQL
right??

Any ideas, anyone?

(Note, this is a dual boot machine and this Fax works in Windows XP)

03-10-2008

is the print spooler service running?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Bill Milosz" <Bill Milosz@xxxxxx> wrote in message
news:8D95A729-5BC3-467D-8C70-68E0E642D88F@xxxxxx

	Quote:
	> It appears my Agere WinFax Modem is installed correctly in my VISTA 64 > Ultimate installation (new installation, new PC) - when I configured > Windows > faxing, the modem showed up in my FAX ACCOUNT as "local fax (default)" > > I wrote a test fax to send to my office. When I clicked SEND I get an > error > "The message could not be sent. The RPC server is not available." > > In days of old, RPC server errors were usually funky permissions errors, > but > I'd never seen one on a FAX.... > > Any suggestions? I tried uninstalling / reinstalling the fax modem, etc > etc. I am using the driver that Windows installed, so it's got to be WHQL > right?? > > Any ideas, anyone? > > (Note, this is a dual boot machine and this Fax works in Windows XP)

03-10-2008

Print Spooler in SERVICES snap-in shows STARTED; in VISTA TASK MANAGER the
service SPOOLER shows RUNNING (PID 1356.) Printing to my Cannon USB ink
jet printer works fine.

In the PRINTERS window, FAX shows as READY. When I click SEND on a fax
I've written, I get the "RPC Server Not Available" error.

Modem Diagnostics in Control Panel works fine.

"Alan Morris [MSFT]" wrote:

Quote:

> is the print spooler service running?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Bill Milosz" <Bill Milosz@xxxxxx> wrote in message
> news:8D95A729-5BC3-467D-8C70-68E0E642D88F@xxxxxx

	Quote:
	> > It appears my Agere WinFax Modem is installed correctly in my VISTA 64 > > Ultimate installation (new installation, new PC) - when I configured > > Windows > > faxing, the modem showed up in my FAX ACCOUNT as "local fax (default)" > > > > I wrote a test fax to send to my office. When I clicked SEND I get an > > error > > "The message could not be sent. The RPC server is not available." > > > > In days of old, RPC server errors were usually funky permissions errors, > > but > > I'd never seen one on a FAX.... > > > > Any suggestions? I tried uninstalling / reinstalling the fax modem, etc > > etc. I am using the driver that Windows installed, so it's got to be WHQL > > right?? > > > > Any ideas, anyone? > > > > (Note, this is a dual boot machine and this Fax works in Windows XP)

>
>
>

03-08-2008	#1 (permalink)
Bill Milosz Guest	CAN'T SEND FAX FROM VISTA- get RPC SERVER NOT AVAILABLE It appears my Agere WinFax Modem is installed correctly in my VISTA 64 Ultimate installation (new installation, new PC) - when I configured Windows faxing, the modem showed up in my FAX ACCOUNT as "local fax (default)" I wrote a test fax to send to my office. When I clicked SEND I get an error "The message could not be sent. The RPC server is not available." In days of old, RPC server errors were usually funky permissions errors, but I'd never seen one on a FAX.... Any suggestions? I tried uninstalling / reinstalling the fax modem, etc etc. I am using the driver that Windows installed, so it's got to be WHQL right?? Any ideas, anyone? (Note, this is a dual boot machine and this Fax works in Windows XP)

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