printer help (usb)

hi hall having a few probs with a brand new epson dx7450

wont install driver,its comming up with a no communication error.
ive been on the phone to epson and tried to install has a new printer , but when i get to setting post im only got LPT/COM ports

and has my printer ist connected via usb this is where my problem is , my question is how do i enable my usb so the add printer wizard would reconise it

hope you can understand the poblem been ripping my hair out for 4 days now

You should be using the software from Epson, not the Add Printer Wizard and
only connect the printer to the PC when the software asks you to do so.

Do your USB ports work with other hardware devices?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"valhalla" <valhalla.35ykp3@xxxxxx-mx.forums.net> wrote in message
news:valhalla.35ykp3@xxxxxx-mx.forums.net...

You have a LPT/COM port on a Epson 7450 ??
I have the same hardware, but only with a USB port..

There are no problems to install the Drivers, and it's works well and
simply..

But this printer is noisy, and use very muck ink.


"valhalla" <valhalla.35ykp3@xxxxxx-mx.forums.net> a écrit dans le message de
news:valhalla.35ykp3@xxxxxx-mx.forums.net...

ok hear is an update,i have re-installed this printer with the disk supplied, and i get the same problems
what seems to be happening is in device manager the printer is installing under unknown device and has warning triangle at the side ive tried updating driver atc etc,

shouldnt this device if it is connected via usb
be under usb controllers

any advice on getting it to that stage


i feel that im nearly there if i can get the usb controllers to pick this up

thanx