Vista - RE: hp toolbox not working

03-10-2008

We have the same problem and got no support from HP.
Where do we go to disable the .Net version 3 that you talked about?
Thanks

"techwiz via WindowsKB.com" wrote:

Quote:

> I have an Hp color LaserJet 2600n that is network connected. I was unable to
> use the toolbox software on any of my PC's. After getting nowhere with HP or
> Microsoft, I did some tweaking myself and found the following:
>
> HP claims that toolbox will not work with IE7. (and hence, Vista!) This is
> not true. I had the following connected: 1 Win2K machine with IE6, 1 WinXP
> Pro SP2 machine with IE7, and 1 Win Vista Home Premium laptop. None of them
> communicated originally. I then disabled .NET version 3 on the Vista Machine,
> and uninstalled the update that updated to version 3 on the other 2 machines,
> and everything was fully functional with absolutely no problems. If this
> poses no security or operation errors with anyone, It seems an easy way to
> get around HP and Micro$oft's failure to support legacy equipment everytime
> something new comes out. Not all of us have an IT trust fund at our disposal!
> As long as the .NET version is 2, all works great!!
>
> --
> Message posted via WindowsKB.com
> http://www.windowskb.com/Uwe/Forums....print/200712/1
>
>

03-10-2008	#1 (permalink)
Alain Brousseau n/a posts	RE: hp toolbox not working We have the same problem and got no support from HP. Where do we go to disable the .Net version 3 that you talked about? Thanks "techwiz via WindowsKB.com" wrote: Quote: > I have an Hp color LaserJet 2600n that is network connected. I was unable to > use the toolbox software on any of my PC's. After getting nowhere with HP or > Microsoft, I did some tweaking myself and found the following: > > HP claims that toolbox will not work with IE7. (and hence, Vista!) This is > not true. I had the following connected: 1 Win2K machine with IE6, 1 WinXP > Pro SP2 machine with IE7, and 1 Win Vista Home Premium laptop. None of them > communicated originally. I then disabled .NET version 3 on the Vista Machine, > and uninstalled the update that updated to version 3 on the other 2 machines, > and everything was fully functional with absolutely no problems. If this > poses no security or operation errors with anyone, It seems an easy way to > get around HP and Micro$oft's failure to support legacy equipment everytime > something new comes out. Not all of us have an IT trust fund at our disposal! > As long as the .NET version is 2, all works great!! > > -- > Message posted via WindowsKB.com > http://www.windowskb.com/Uwe/Forums....print/200712/1 > >
My System Specs

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