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Vista - Vista Ultimate - FGAX RECEIVE won't work

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Old 04-06-2008   #1 (permalink)
USAOz


 
 

Vista Ultimate - FGAX RECEIVE won't work

sigh - why did i EVER get this product! I had NO problemsd sending asnd
receiving FAXes in XP but now in Vista Ultimate not only does microsoft fail
to recognise other nastions telephone number formatsd and force a mask for
number entry that does NOT accomodate Australian numbers but now, despite
successfully sending a FAx after tweaking the mask I can NOt receive any
FAXes. The FAX is answered as a FAX but then fails to receive.

Any ideas on resolving either issue above?


My System SpecsSystem Spec
Old 04-06-2008   #2 (permalink)
Russ Valentine [MVP-Outlook]


 
 

Re: Vista Ultimate - FGAX RECEIVE won't work

The fax service did not change it how it dials phone numbers or answers
incoming calls. Start examining your own settings and dialing rules. Details
on how to use international format to invoke dialing rules are available
here: http://support.microsoft.com/?id=318575

--
Russ Valentine
[MVP-Outlook]
"USAOz" <USAOz@xxxxxx> wrote in message
news:49F790E6-B33B-4739-A71D-80C6F1B07C2E@xxxxxx
Quote:

> sigh - why did i EVER get this product! I had NO problemsd sending asnd
> receiving FAXes in XP but now in Vista Ultimate not only does microsoft
> fail
> to recognise other nastions telephone number formatsd and force a mask for
> number entry that does NOT accomodate Australian numbers but now, despite
> successfully sending a FAx after tweaking the mask I can NOt receive any
> FAXes. The FAX is answered as a FAX but then fails to receive.
>
> Any ideas on resolving either issue above?
>
>
My System SpecsSystem Spec
Old 04-07-2008   #3 (permalink)
Russ Valentine [MVP-Outlook]


 
 

Re: Vista Ultimate - FGAX RECEIVE won't work

Not sure I agree that there is a "simple" solution out there. I've never
found dialing rules to be simple, especially when the location to which you
are dialing is in another country. At any rate, you are in the realm of
Windows telephony and dialing rules and not fax at this point--not an area I
have either the time or occasion to explore.
--
Russ Valentine
[MVP-Outlook]
"LoneWolf" <LoneWolf@xxxxxx> wrote in message
news:E2D11064-77EF-4421-9D5E-E5D98C3911AF@xxxxxx
Quote:

> Russ
>
> USAOz has a valid point.
> When in Australia to send a fax from Brisbane Qld
> to Sydney NSW the number would be
> 02 nnnn nnnn. In Windows Contacts & Outlook
> when entering a new contact you get +61 (02) nnnn-nnnn.
> However, when I'm in Wyoming and wish to send a fax
> to Brisbane Qld I have to enter the number manually as
> +61 (7) nnnn-nnnn and Sydney would be +61 (2) nnnn-nnnn.
> OK ! what are we doing wrong with dialling rules
> or anything else where the 0 (zero) is not dropped from the
> number. The same applies with mobile phones in Oz.
> From Wyoming to mobile in Oz would be +61 4nnnnnnnn,
> but in Oz the mobile number is 04nn nnn nnn.
> I'm sure there is a simple answer to this but I can't
> figure it out.
>
> --
> regards
> CL
> ::::::::::::::::::::::::::::::::::::::::::::
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
Quote:

>> The fax service did not change it how it dials phone numbers or answers
>> incoming calls. Start examining your own settings and dialing rules.
>> Details
>> on how to use international format to invoke dialing rules are available
>> here: http://support.microsoft.com/?id=318575
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "USAOz" <USAOz@xxxxxx> wrote in message
>> news:49F790E6-B33B-4739-A71D-80C6F1B07C2E@xxxxxx
Quote:

>> > sigh - why did i EVER get this product! I had NO problemsd sending
>> > asnd
>> > receiving FAXes in XP but now in Vista Ultimate not only does microsoft
>> > fail
>> > to recognise other nastions telephone number formatsd and force a mask
>> > for
>> > number entry that does NOT accomodate Australian numbers but now,
>> > despite
>> > successfully sending a FAx after tweaking the mask I can NOt receive
>> > any
>> > FAXes. The FAX is answered as a FAX but then fails to receive.
>> >
>> > Any ideas on resolving either issue above?
>> >
>> >
>>
My System SpecsSystem Spec
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