If you installed the driver from Device Manager or a disk, download and
install the latest driver from the Canon website.
*Report back, please*
"Nottingham" <Nottingham@xxxxxx> wrote in message
>I have a Canon MF3240 printer/copier/scanner. I have loaded the latest
> drivers and the device appears under scanners in the control panel, but
> i go to use the software provided by Canon (Canon MF Toolbox 4.9) the
> software will not work. I get the message mentioned in the subject. Canon
> told me it is a Microsoft problem since it works from Microsoft Paint.
> Does anyone have any idea how to correct the problem?