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Welcome to Vista Forums we are your forum to discuss Windows Vista x64 and x86 systems. Whether you need help or just want to post an idea you have on Vista, this is the forum for you.
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| Guest | Windows VIsta Ultimate 64-bit Printing problems I built a new machine using Microsoft Vista Ultimate 64-bit. All aspects of the machine appear to be working as expected, except for printing. I am unable to print to a functioning, directly-connected HP Deskjet 820Cse. I connected an older HP Deskjet 722c with the same negative results. The Vista sees both printers when connected, and says all drivers are correctly loaded. I try to print a test page, and in both printers the printer pre-loads, pulling up a sheet of paper into position for printing - and then stops. After about 60 seconds, the printer resets the printer cartridge, and then does nothing except blinks the power light. When trying to print to a LAN printer (one of the HPs listed above), Vista 64-bit indicates that the PC that is sharing out the printer has the incorrect drivers, yet it works fine with the shared PC running XP. Another Vista Home Premium machine on the LAN has no issues printing to the shared printers. -- DFWSKYMASTER |
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| Guest | Re: Windows VIsta Ultimate 64-bit Printing problems I don't remember if the 722 has a USB port. I you are using a USB to parallel converter cable, I doubt if this would work to the device. the x64 Vista drivers need to be loaded onto the XP machine sharing the device in order for RPC point and print connectivity. The driver names must match exactly or you will still get the no driver installed message. To work around the driver name mismatch issue you can create a Local Printer using a Local Port in the form \\XPmachine\printershare Admin any local printers using the Print Management tool rather than the Printers Folder printmanagement.msc Are there any system eventlog entries during the local print failures? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "DFWSKYMASTER" <DFWSKYMASTER@xxxxxx> wrote in message news:89701890-D170-4A18-84D3-D9F31D276F46@xxxxxx
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| Guest | Re: Windows VIsta Ultimate 64-bit Printing problems I appreciate your response. My Deskjet 722c uses just the parallel port. It has no USB interface. I see from the system error logs that the error created by the print issue looks to be error 6161. Log Name: System Source: Print Date: 4/21/2008 5:06:41 PM Event ID: 6161 Task Category: None Level: Error Keywords: Classic User: Dad-PC\Dad Computer: Dad-PC Description: The document http://www.microsoft.com/communities...n-us/default.a, owned by Dad, failed to print on printer HP DeskJet 820Cse. Try to print the document again, or restart the print spooler. Data type: NT EMF 1.008. Size of the spool file in bytes: 851968. Number of bytes printed: 533532. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\DAD-PC. Win32 error code returned by the print processor: 87. The parameter is incorrect. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Print" /> <EventID Qualifiers="49152">6161</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2008-04-21T22:06:41.000Z" /> <EventRecordID>8409</EventRecordID> <Channel>System</Channel> <Computer>Dad-PC</Computer> <Security UserID="S-1-5-21-2447012884-3807323882-1321279656-1000" /> </System> <EventData> <Data>http://www.microsoft.com/communities/newsgroups/en-us/default.a</Data> <Data>Dad</Data> <Data>HP DeskJet 820Cse</Data> <Data>NT EMF 1.008</Data> <Data>851968</Data> <Data>533532</Data> <Data>1</Data> <Data>0</Data> <Data>\\DAD-PC</Data> <Data>87</Data> <Data>The parameter is incorrect. </Data> </EventData> </Event> I went looking for an X53 Vista driver for that printer, and everywhere I went, I was told that both XP and Vista has the drivers, and I don't need to add anything. Where do I go to get X64 Vista drivers for my XP machine so that I can print on the LAN? Why won't the dorectly-connected devices print a document? -- DFWSKYMASTER "Alan Morris [MSFT]" wrote:
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| Guest | Re: Windows VIsta Ultimate 64-bit Printing problems You'd probably find 64 bit drivers on the Windows XP 64 bit disk, but that probably isn't much help for you. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "DFWSKYMASTER" <DFWSKYMASTER@xxxxxx> wrote in message news:1F7D3B63-0E85-4C75-A340-E2BB0086D909@xxxxxx
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| Guest | Re: Windows VIsta Ultimate 64-bit Printing problems The DJ 722C is a wonderful printer -- my first deskjet and still working under XP but when VISTA came near and I got a digital camera I reluctantly retired it and got a PS 8250. I don't use 64 bit but there are full featured 64 bit VISTA software for the PS 8250. It has been replaced by a similar PS7460 printer: http://www.shopping.hp.com/store/pro...CC247A%2523B1H so maybe like me it's time to update the printer! Software information is at: http://h10025.www1.hp.com/ewfrf/wc/s...c=en&cc=us&dlc =en&product=3184567&lang=en PS I've no commercial connection with HP except as a satisfied user. |
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