Windows Vista Forums

Can't connect to HP PSC2400 printer
  1. #1



    Newbie
    Join Date : Apr 2008
    Posts : 3
    Vista Home Premium 32 bit
    Local Time: 12:06 AM

    Can't connect to HP PSC2400 printer

    Hello,
    New to this site and hoping that someone can help me out here.
    I have a PSC2400 All-In-One printer that is connected to my desktop computer running Windows XP SP2 (via USB cable). On the desktop, the printer is shared as the network printer; I have another desktop computer that is also running Windows XP SP2 and both computers can print just fine.
    On my notebook, I can see all the devices on my network including the shared PSC2400 printer that is connected to the desktop but when when I try to connect, I get access is denied message and will not connect. I've tried HP support with no success so hoping for better results here.
    Thanks in advance,
    Ray


      My System SpecsSystem Spec

  2. #2


    Robert Schweitzer Guest

    Re: Can't connect to HP PSC2400 printer

    I'm guessing the notebook is Vista OS?

    Have you try to make an local printer port on the Vista computer?

    Add a printer
    Add a local printer
    Create a new port
    Local Port
    \\remotemachine\printershare
    Select printer driver
    Printer name

    "rafman" <guest@xxxxxx-email.com> wrote in message
    news:4eff893216a5fb4241b79dfca5452301@xxxxxx-gateway.com...

    >
    > Hello,
    > New to this site and hoping that someone can help me out here.
    > I have a PSC2400 All-In-One printer that is connected to my desktop
    > computer running Windows XP SP2 (via USB cable). On the desktop, the
    > printer is shared as the network printer; I have another desktop
    > computer that is also running Windows XP SP2 and both computers can
    > print just fine.
    > On my notebook, I can see all the devices on my network including the
    > shared PSC2400 printer that is connected to the desktop but when when I
    > try to connect, I get access is denied message and will not connect.
    > I've tried HP support with no success so hoping for better results here.
    > Thanks in advance,
    > Ray
    >
    >
    > --
    > rafman

      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : Apr 2008
    Posts : 3
    Vista Home Premium 32 bit
    Local Time: 12:06 AM


      Thread Starter

    Re: Can't connect to HP PSC2400 printer

    Perfect . . . followed your instructions and I'm good to go on my Vista OS'd notebook. Gee and to think I spent hours with HP customer service and got nowhere. Customer service? Sadly to say that it was more like customer run-around.
    Thanks,
    Ray

    Quote Originally Posted by Robert Schweitzer View Post
    I'm guessing the notebook is Vista OS?

    Have you try to make an local printer port on the Vista computer?

    Add a printer
    Add a local printer
    Create a new port
    Local Port
    \\remotemachine\printershare
    Select printer driver
    Printer name

    "rafman" <guest@xxxxxx-email.com> wrote in message
    news:4eff893216a5fb4241b79dfca5452301@xxxxxx-gateway.com...

    >
    > Hello,
    > New to this site and hoping that someone can help me out here.
    > I have a PSC2400 All-In-One printer that is connected to my desktop
    > computer running Windows XP SP2 (via USB cable). On the desktop, the
    > printer is shared as the network printer; I have another desktop
    > computer that is also running Windows XP SP2 and both computers can
    > print just fine.
    > On my notebook, I can see all the devices on my network including the
    > shared PSC2400 printer that is connected to the desktop but when when I
    > try to connect, I get access is denied message and will not connect.
    > I've tried HP support with no success so hoping for better results here.
    > Thanks in advance,
    > Ray
    >
    >
    > --
    > rafman

      My System SpecsSystem Spec

  4. #4


    Larry Guest

    Re: Can't connect to HP PSC2400 printer

    Ray, I take it you are new to dealing w/HP. afa I'm concerned they have
    some of the worst tech support help.
    Take them off their script and forget it. Glad to see you got your printer
    set up.

    "rafman" <guest@xxxxxx-email.com> wrote in message
    news:1378029cf0459f0eaee3c30ec9e0162d@xxxxxx-gateway.com...

    >
    > Perfect . . . followed your instructions and I'm good to go on my Vista
    > OS'd notebook. Gee and to think I spent hours with HP customer service
    > and got nowhere. Customer service? Sadly to say that it was more like
    > customer run-around.
    > Thanks,
    > Ray
    >
    > Robert Schweitzer;696698 Wrote:

    >> I'm guessing the notebook is Vista OS?
    >>
    >> Have you try to make an local printer port on the Vista computer?
    >>
    >> Add a printer
    >> Add a local printer
    >> Create a new port
    >> Local Port
    >> \\remotemachine\printershare
    >> Select printer driver
    >> Printer name
    >>
    >> "rafman" <guest@xxxxxx-email.com> wrote in message
    >> news:4eff893216a5fb4241b79dfca5452301@xxxxxx-gateway.com...> > >

    >> > >
    >> > > Hello,
    >> > > New to this site and hoping that someone can help me out here.
    >> > > I have a PSC2400 All-In-One printer that is connected to my desktop
    >> > > computer running Windows XP SP2 (via USB cable). On the desktop, the
    >> > > printer is shared as the network printer; I have another desktop
    >> > > computer that is also running Windows XP SP2 and both computers can
    >> > > print just fine.
    >> > > On my notebook, I can see all the devices on my network including the
    >> > > shared PSC2400 printer that is connected to the desktop but when when
    >> > I
    >> > > try to connect, I get access is denied message and will not connect.
    >> > > I've tried HP support with no success so hoping for better results
    >> > here.
    >> > > Thanks in advance,
    >> > > Ray
    >> > >
    >> > >
    >> > > --
    >> > > rafman > >
    >
    >
    > --
    > rafman

      My System SpecsSystem Spec

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