Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista print fax & scan

Vista - Unable to Remove Printers in Control Panel

Reply
 
Old 05-07-2008   #1 (permalink)
mishutka


 
 

Unable to Remove Printers in Control Panel


I'm at my wits' end and don't know what to do next -- HELP!

I have Vista Home Premium on a 36-bit computer. I unstalled a local USB
Dell printer and it was working fine. Then it started printing tiny
letters, then stopped printing at all and printer icons disappeared
from the Control Panel.

I used Windows Update and installed Service Pack 1. The printer icons
are back, but there are now multiple copies of the printer which I'm
unable to delete. At restart, the printer prints the same page each
time.

I went into Services, stopped and restarted the spooler to no effect.
Would appreciate any thoughts on how to fix this.


--
mishutka
------------------------------------------------------------------------
mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
View this thread: http://forums.techarena.in/showthread.php?t=963633

http://forums.techarena.in


My System SpecsSystem Spec
Old 05-07-2008   #2 (permalink)
Alan Morris [MSFT]


 
 

Re: Unable to Remove Printers in Control Panel

right click on the printer
Run as administrator
Delete

Only the Owner can delete the printer when not running as administrator and
Plug and Play does not create the printer in the users context.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"mishutka" <mishutka.391ynd@xxxxxx> wrote in message
news:mishutka.391ynd@xxxxxx
Quote:

>
> I'm at my wits' end and don't know what to do next -- HELP!
>
> I have Vista Home Premium on a 36-bit computer. I unstalled a local USB
> Dell printer and it was working fine. Then it started printing tiny
> letters, then stopped printing at all and printer icons disappeared
> from the Control Panel.
>
> I used Windows Update and installed Service Pack 1. The printer icons
> are back, but there are now multiple copies of the printer which I'm
> unable to delete. At restart, the printer prints the same page each
> time.
>
> I went into Services, stopped and restarted the spooler to no effect.
> Would appreciate any thoughts on how to fix this.
>
>
> --
> mishutka
> ------------------------------------------------------------------------
> mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
> View this thread: http://forums.techarena.in/showthread.php?t=963633
>
> http://forums.techarena.in
>

My System SpecsSystem Spec
Old 05-07-2008   #3 (permalink)
mishutka


 
 

Re: Unable to Remove Printers in Control Panel


Thanks, Alan, I tried that before and it didn't work either. I'm the
only user on this machine and my account is set as administrator.


--
mishutka
------------------------------------------------------------------------
mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
View this thread: http://forums.techarena.in/showthread.php?t=963633

http://forums.techarena.in

My System SpecsSystem Spec
Old 05-08-2008   #4 (permalink)
Alan Morris [MSFT]


 
 

Re: Unable to Remove Printers in Control Panel

Make sure you delete any pending print jobs. The printer cannot be deleted
until the print jobs are deleted.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"mishutka" <mishutka.39247c@xxxxxx> wrote in message
news:mishutka.39247c@xxxxxx
Quote:

>
> Thanks, Alan, I tried that before and it didn't work either. I'm the
> only user on this machine and my account is set as administrator.
>
>
> --
> mishutka
> ------------------------------------------------------------------------
> mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
> View this thread: http://forums.techarena.in/showthread.php?t=963633
>
> http://forums.techarena.in
>

My System SpecsSystem Spec
Old 05-08-2008   #5 (permalink)
mishutka


 
 

Re: Unable to Remove Printers in Control Panel


I deleted all printing jobs from the queue, and stopped and restarted
the spooler. But when I restart the computer, the printer prints one of
my e-mail messages (same each time). Where else could a pending job be
"hiding"? Thanks for your help!


--
mishutka
------------------------------------------------------------------------
mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
View this thread: http://forums.techarena.in/showthread.php?t=963633

http://forums.techarena.in

My System SpecsSystem Spec
Old 05-09-2008   #6 (permalink)
Tom Ferguson


 
 

Re: Unable to Remove Printers in Control Panel

You might have to navigate to ...\spool\printers in Windows explorer and
delete all the file there if you have not already).
--

Tom
MSMVP 1998-2007


"mishutka" <mishutka.3944fc@xxxxxx> wrote in message
news:mishutka.3944fc@xxxxxx
Quote:

>
> I deleted all printing jobs from the queue, and stopped and restarted
> the spooler. But when I restart the computer, the printer prints one of
> my e-mail messages (same each time). Where else could a pending job be
> "hiding"? Thanks for your help!
>
>
> --
> mishutka
> ------------------------------------------------------------------------
> mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
> View this thread: http://forums.techarena.in/showthread.php?t=963633
>
> http://forums.techarena.in
>
My System SpecsSystem Spec
Old 05-16-2008   #7 (permalink)
mishutka


 
 

Re: Unable to Remove Printers in Control Panel


I manually deleted the files from the .../spool/printers folder -- BUT
there are 2 persistent .shd files that won't delete ("file is in use")
even after reboot. Any ideas on how I can purge them? Many thanks!


--
mishutka
------------------------------------------------------------------------
mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
View this thread: http://forums.techarena.in/showthread.php?t=963633

http://forums.techarena.in

My System SpecsSystem Spec
Old 05-16-2008   #8 (permalink)


Windows 7 RC
 
 

Re: Unable to Remove Printers in Control Panel

Quote  Quote: Originally Posted by mishutka View Post
I manually deleted the files from the .../spool/printers folder -- BUT
there are 2 persistent .shd files that won't delete ("file is in use")
even after reboot. Any ideas on how I can purge them? Many thanks!


--
mishutka
------------------------------------------------------------------------
mishutka's Profile: mishutka's profile on TechArena Computer Hardware Support Forums of India
View this thread: Unable to Remove Printers in Control Panel - Vista Print and Fax

TechArena Community - Technology and Computer Hardware Support Forums of India
Try booting into safe mode and then try deleting them. I had a similar issue with my printer and safe mode allowed me to delete the files.
My System SpecsSystem Spec
Old 05-21-2008   #9 (permalink)
mishutka


 
 

Re: Unable to Remove Printers in Control Panel


Booting in safe mode and deleting .shd files from .../spool solved the
problem! Thank you so much for your help!


--
mishutka
------------------------------------------------------------------------
mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
View this thread: http://forums.techarena.in/showthread.php?t=963633

http://forums.techarena.in

My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Printers not showing in Control Panel Vista General
Control Panel is EMPTY, Lost all printers Windows Updates
Can I remove this item from Control Panel? Vista General
how do i remove 'dead'apps from Control Panel? Vista General
Remove items from Control Panel? Vista General


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46